PC only opens wallpaper - no icons or taskbar

[dlpmikki]

My husbands PC is not opening properly - he is only getting the wallpaper. No icons or taskbar and Ctrl Alt Delete just makes the whole screen go black. Right clicking mouse brings up menu but they mostly don't work.

I see from searching this used to be a problem with xp/vista but not seen it mentioned for Windows 7. Have tried a system restore but that has not solved it.

Any suggestions?

Thanks!

 

[whs]

Try this: http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[dlpmikki]

Thanks for the suggestion. However I note it says you can't do the repair from safemode and that is the only mode we can open the computer in.