PC Won't install new software, says system must be restarted first...

D

DanStafford62

New member
Local time
6:57 PM
Messages
5
Location
Temecula, CA
I have a client who is trying to install a new program on a Win 7 Home Premium machine, and the PC gives an error message saying that the installation can't continue, it must be restarted first.

My client has restarted her machine multiple times to no effect.

Any suggestions?
 

My Computer My Computer

At a glance

Win 10 64-bit (Have customers running multipl...Intel Core i38GB
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 10 64-bit (Have customers running multiple versions)
CPU
Intel Core i3
Memory
8GB
Hard Drives
1 TB SSD
Antivirus
Avast Free
Browser
Chrome, Firefox, Opera
What is the new program?.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
There must be a problem in the software your client is trying to install. Check with the software.
 

My Computer My Computer

At a glance

Windows 7 home premium 32 bit
Computer type
PC/Desktop
OS
Windows 7 home premium 32 bit
You must log in or register to reply here.

Similar threads

Brand new PC won't install Win7 :(
Replies
15
Views
7K
BisVal
B
Back
Top