Phone activation called me a pirate :D

mischievousape

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Hello and thanks for reading this :)

I installed Retail version Win 7 64 on my old system about a month ago. Then decided to upgrade since I caught the upgrade bug. Installed Win 7 on my new system (new motherboard and CPU). Unfortunately that CPU died because of my installation cruelty, and I bought a new one.

I decided to reinstall Win 7 and start over with the right drivers installed to make sure there were no problems with the new CPU.

Just tried to activate, and it said that my code was blocked by MS. So I called them on the activation number. That failed, and it said that my Win 7 might be a pirated copy :devil: I don't do fake software :geek: Problem is, there was no option to call anyone to verbally confirm what had happened.

Can someone tell me if this all sounds normal? And, what do I do to activate my Win 7? Do I only have 3 days left, and then my OS stops working???
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Cheers theog I'll give the activation increase a whirl :)

I called them earlier to phone activate, but after the robot told me that I might have a pirate copy, there was no option to speak to anyone else....Could it be the time of night (10pm)? Should it forward me to a human after that?
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Call MS Customer Service. They will validate the Product Key and then if valid open a Tech SUpport case to see that it is being installed correctly, or make it work for you.
 
Call MS Customer Service. They will validate the Product Key and then if valid open a Tech SUpport case to see that it is being installed correctly, or make it work for you.

The only number I can find for UK is the automated activation line, but when I call that there is no option to press to get through to a human, and if you don't press any numbers it cuts off the call :huh:

I go to Help + Support, select Win 7 product, problem type Activation and it tells me to call the automated activation with no customer service number. This method does NOT allow me to speak to a real person.
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Follow the steps carefully here http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html?ltr=A

In particular, pay heed to 9. If Automated Service is Unsuccessful - Note that you will have needed to attempt the automated method first. Only when this is unsucessful will you be put through to an activation operator. There is no option to bypass the automated method in order to speak to the activation operator.
 

My Computer My Computer

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Dwarf Dwf/11/2012 r09/2013
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Windows 8.1 Pro RTM x64
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Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
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ASRock Z77 Extreme4-M
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4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
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Microsoft Comfort Curve Keyboard 3000 (USB)
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Microsoft Comfort Mouse 3000 for Business (USB)
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Avast! 8.0.1497
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IE 11
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Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Follow the steps carefully here http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html?ltr=A

In particular, pay heed to 9. If Automated Service is Unsuccessful - Note that you will have needed to attempt the automated method first. Only when this is unsucessful will you be put through to an activation operator. There is no option to bypass the automated method in order to speak to the activation operator.

I stay on the line and it cuts me off, saying "NO OPTIONS HAVE BEEN PRESSED, WE ARE NOW ENDING YOUR CALL". The ONLY option to press is * to repeat the information that my software might be Pirated.
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Follow the steps carefully here http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html?ltr=A

In particular, pay heed to 9. If Automated Service is Unsuccessful - Note that you will have needed to attempt the automated method first. Only when this is unsucessful will you be put through to an activation operator. There is no option to bypass the automated method in order to speak to the activation operator.

I stay on the line and it cuts me off, saying "NO OPTIONS HAVE BEEN PRESSED, WE ARE NOW ENDING YOUR CALL". The ONLY option to press is * to repeat the information that my software might be Pirated.

you can get this option if you are trying to use a corporate key on a retail install disc or vice versa ;)

It returns completely the wrong code and windows verification process will drop you like a hot brick :sick:
 

My Computer My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
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onboard Nvidia HDMI audio
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ASUS VK222H 22" widescreen LCD monitor
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1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
you can get this option if you are trying to use a corporate key on a retail install disc or vice versa ;)

It returns completely the wrong code and windows verification process will drop you like a hot brick :sick:

This is a retail version of Win7 though :S With a full retail box and instructions. I think I'm starting to go insane.
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Well I don't know if this is a pirate or corporate copy or not. It looks like all the other copies in the shop that I bought it from.

I sent MS Support an email and I also found a UK number to call, the opening hours are mon-fri 8-6 so maybe that's why the automated service won't put me through to a human, because there is nobody there. I don't know. The UK number is 0844 800 2400.

Hilariously, my mate just said on the phone that he can get me a cracked copy of Win 7. How can it be easier to get an illegal copy rather than activate my legal one? haha...oh well I will post back here on Monday when the 'office' is open.
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Do not be tempted to install a cracked copy of Windows 7 there have been reports of all kinds of nasties hidden in there, key loggers, Trojans, Malware etc as my neighbour found out to his dismay. I did a scan on it for him and forgot how many different infections I found :rolleyes:


Steve
 

My Computer My Computer

Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
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Windows 7 Ultimate 64 - OEM Service Pack 1
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Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
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Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
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Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
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Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
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Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
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Samsung SyncMaster 920N 19"
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1280*1024
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1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
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Corsair TX 650W ATX SLi
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Antec 902 Ultimate Gaming Case Black
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Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
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Microsoft Comfort Curve Keyboard
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Microsoft Optical USB
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ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
Do not be tempted to install a cracked copy of Windows 7 there have been reports of all kinds of nasties hidden in there, key loggers, Trojans, Malware etc as my neighbour found out to his dismay. I did a scan on it for him and forgot how many different infections I found :rolleyes:


Steve

More infections than a dodgy 'clinic' eh? :D I really don't use pirated anything, hopefully I can get this sorted but they sure do make it hard to get through to where you need to go to get it sorted :cry: lol...Patience is a commodity that has shrunken dramatically over the last 10 years eh? :D I'll call them Monday and see what's what.
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
Do not be tempted to install a cracked copy of Windows 7 there have been reports of all kinds of nasties hidden in there, key loggers, Trojans, Malware etc as my neighbour found out to his dismay. I did a scan on it for him and forgot how many different infections I found :rolleyes:


Steve

More infections than a dodgy 'clinic' eh? :D I really don't use pirated anything, hopefully I can get this sorted but they sure do make it hard to get through to where you need to go to get it sorted :cry: lol...Patience is a commodity that has shrunken dramatically over the last 10 years eh? :D I'll call them Monday and see what's what.

I've never called MS, but on other voice mail usually pressing zero will get you to a person.
 

My Computer My Computer

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PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
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Intel Core i3-2120 3.30Ghz
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Asus P8Z68-V LX Intel Z68 Socket H2 ATX
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Kingston 4 GB DDR3 1333 mhz
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AMD Radeon HD6670
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Sound Blaster Audigy SE 24-Bit
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Asus VE228
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1440 X 900
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OCZ Vertex 3 120 GB Sata 3 SSD ==
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Corsair CX600M == 600 Watt
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NZXT Apollo - Silver with Clear Side Panel
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Three 120 mm Fans
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Microsoft Natural 4000
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Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
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Microsoft Security Essentials
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Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
Well I don't know if this is a pirate or corporate copy or not. It looks like all the other copies in the shop that I bought it from.

I sent MS Support an email and I also found a UK number to call, the opening hours are mon-fri 8-6 so maybe that's why the automated service won't put me through to a human, because there is nobody there. I don't know. The UK number is 0844 800 2400.

Hilariously, my mate just said on the phone that he can get me a cracked copy of Win 7. How can it be easier to get an illegal copy rather than activate my legal one? haha...oh well I will post back here on Monday when the 'office' is open.

If you have a retail version with the key on the box and a disc with a hologram then I am confident they will activate it for you when you get through :geek:
 

My Computer My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
If you have a retail version with the key on the box and a disc with a hologram then I am confident they will activate it for you when you get through :geek:

They had better activate it, this wooden leg is killing me and the parrot isn't the cleanest of shoulder dwellers :) I'll post back success or fail but yeh, its the holo-disk and the blue authentic sticker on the side of the box. I think I just installed it too many times in a month :o
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Systems by SmartEyeball
OS
8 Pro x64
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i7 3770K 4.6GHz
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ASUS P8Z77 WS
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16GB G.Skill Trident X 2666mhz
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x2 EVGA 780 Ti Superclocked SLI
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SB X-FI Surround 5.1 PRO USB / ATH-AD900 Headphones
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x3 Dell U2410 / 58" Samsung
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5760*1200/ 1920*1200
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2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black * Sony Optirac DVD
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Silverstone Strider Evolution 1200W
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Thermaltake Level 10 GT Snow Edition
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Noctua NH-D14
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Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL
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Thermaltake Theron (Highly Recommended) + Razer Imperator
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MSE
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IE, FF, WaterFox
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GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
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Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin
Yep, I was told to wait till I was happy and everything was working right, then activate.
I'm sure if you do too many on the same code they'll flag it then you have to jump through hoops to get it to work.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
win7 ultimate 64 bit
CPU
Intel I7980
Motherboard
Asus P6T Deluxe
Memory
16 gig
Graphics Card(s)
Nvidia GT 640 2gig
Sound Card
onboard
Monitor(s) Displays
LG IPS236
Screen Resolution
1920x1080
Hard Drives
480 gig SanDisk SSD Plus boot
2 tb WD 7200.10
500 Seagate 7200.10
500 Maxtor 7200.10
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Nspire 850 watt
Case
Stacker
Cooling
Hyper 212 LED
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Logitech K400r
Mouse
USB Cheapie
Internet Speed
12 meg cable
Antivirus
Kaspersky Internet Security
Browser
Fire Fox
Well the first install was on a PC that I decided to upgrade, and it would have been fine if the new PC hadn't exploded into small pieces :D

The only thing that is annoying is that I can't get in touch with anyone. I'm as sure as I can be that this is a legal retail copy, so I reckon that it's gonna be ok. Just a complete pita.
 

My Computer My Computer

OS
Win 7 64bit
CPU
AM3 Phenom II X4 965 @ 3.8Ghz
Motherboard
Asus M4N98TD EVO
Memory
2x2GB OCZ Platinum DDR3 1333Mhz
Graphics Card(s)
ENGTS250 DK 1GB SLI
PSU
Toughpower 650 8+1 and SLI
Case
Coolermaster Elite 3300
Cooling
2 x 120mm, 2 x 80mm, Noctua Dual Radiator CPU
Keyboard
Razer Arctosa
Mouse
Razer Imperator
I believe that you get 30 days and can rearm and extend that. After 3 days it tries to AUTO activate...and that may fail...but after than it would say 26 days left to activate or something.
 

My Computer My Computer

Computer Manufacturer/Model Number
Self-Built in July 2009
OS
Windows 7 Ultimate x64
CPU
Intel Q9550 2.83Ghz OC'd to 3.40Ghz
Motherboard
Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
Memory
8GB G.Skill PI DDR2-800, 4-4-4-12 timings
Graphics Card(s)
EVGA 1280MB Nvidia GeForce GTX570
Sound Card
Realtek ALC899A 8 channel onboard audio
Monitor(s) Displays
23" Acer x233H
Screen Resolution
1920x1080
Hard Drives
Intel X25-M 80GB Gen 2 SSD
Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
PSU
Corsair 620HX modular
Case
Antec P182
Cooling
stock
Keyboard
ABS M1 Mechanical
Mouse
Logitech G9 Laser Mouse
Internet Speed
15/2 cable modem
Other Info
Windows and Linux enthusiast. Logitech G35 Headset.
If you have a retail version with the key on the box and a disc with a hologram then I am confident they will activate it for you when you get through :geek:

They had better activate it, this wooden leg is killing me and the parrot isn't the cleanest of shoulder dwellers :) I'll post back success or fail but yeh, its the holo-disk and the blue authentic sticker on the side of the box. I think I just installed it too many times in a month :o

Cap' Ahab--good luck there mate.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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