Solved Physical RAM gobbled up after staying idle for a while. (Lenovo Y410P)

[tristesse1]

Is this a memory leaks issue? I checked the forum for the possibility of any type of memory leaks
from this here http://www.sevenforums.com/crash-lockup-debug-how/102606-memory-leak-troubleshooting.html

seems to me that there is a memory leaks issue on my laptop. here are screenshots that you may need to have a general overview of the situation.

the commit size still do not add up when its added. I would assume it's something related to the actual harddrive? (the RAM being bad?) but I don't know for sure.
Any help would be appreciated!


UPDATE: I included a .txt report from CPU-Z for a more specific Hardware specification / information

 

[ThrashZone]

Hi and welcome to SevenForums,
Looks like ESet is trying to keep up with QQ.exe what ever that is it is the most excessive user.

Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

 

[Layback Bear]

From Bleeping Computer.

QQServer - QQ.exe - Program Information

Description:
Added by the Troj/DownLdr-AN trojan.

From the publisher of the program.


QQ International 2.0 Download (Free) - QQ.exe

Publisher's description
QQ International is a program that allows you to enjoy multi-user HD video calls, multimedia group streaming and live chat translations to 50 languages. You can transfer files or stream multimedia content in real time to groups of friends, join and manage permanent online chat rooms and always keep track of your contacts and chat history.

 

[tristesse1]

qq is a msger platform that is used by mainland chinese (tencent, the company, also published wechat). i have been using it for 5 years without any issue. they do include a lot of features which, i would assume (please correct me if i'm wrong) would take higher memory to operate. i'll try to do cleanboot and leave it for a while to see whether the ram still increases periodically or not.
thank you for all of your input!! i'll post the update asap

 

[tristesse1]

Hi and welcome to SevenForums,
Looks like ESet is trying to keep up with QQ.exe what ever that is it is the most excessive user.

Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

is it normal to have a physical memory usage at around 170 - 180% of the commit charge?

here is a ss from the resource monitor

after i calculate it, the commit charge adds up to the total commit written on the table, while the physical memory (private usage / working KB / shareable KB / commit charge) does not add up to the total physical memory usage....

does this mean something?

 

[GokAy]

See if you can get an idea from this thread - http://www.sevenforums.com/performance-maintenance/89643-memory-leak-not-process-explorer.html

Your Nonpaged is higher than it should be I believe, we have experienced people that may guide you. My 12GB laptop has only 174MB nonpaged while 4.33GB is used.

 

[Layback Bear]

Adding all the uses of your ram and comparing is kind of a waste of time.
As far as I know their is no way to see or measure everything that is using a little ram here and there.

Did you or did you not read and understand this?

QQServer - QQ.exe - Program Information

How long one has had a infection does not qualify for a reason to keep the infection.

 

[tristesse1]

Adding all the uses of your ram and comparing is kind of a waste of time.
As far as I know their is no way to see or measure everything that is using a little ram here and there.

I see, thanks for your input and feedback! I'll keep that in mind

Did you or did you not read and understand this?

QQServer - QQ.exe - Program Information

How long one has had a infection does not qualify for a reason to keep the infection.

Hi,

I'm sorry I forgot to tell you about that. I tried to access the site but I cannot access the web. I cannot even register for that web, so I cannot see the explanations provided on that link that you gave to me
[URL="http://puu.sh/kbcMJ/e9b855b20a.png]here is the ss[/URL]

 

[tristesse1]

See if you can get an idea from this thread - http://www.sevenforums.com/performance-maintenance/89643-memory-leak-not-process-explorer.html

Your Nonpaged is higher than it should be I believe, we have experienced people that may guide you. My 12GB laptop has only 174MB nonpaged while 4.33GB is used.

thanks. I'm checking them atm.
I had a BSOD before this memory leaks started (BSOD due to NVIDIA drivers).
after i update it into the latest driver, there is no crash now, but then the leaks started to happen. but I need to check everything to make sure I did not misdiagnose anything..

i'll leave my laptop longer to see if the leak still happens in a clean boot state (atm)

 

[GokAy]

There was mention of drivers in that link. Try re-installing them with only Graphic drivers and PhysX. Make sure to select a custom install and it is a clean installation.

 

[Layback Bear]

This is what the site from Bleeping Computer states.

This is an undesirable program.

This file has been identified as a program that is undesirable to have running on your computer. This consists of programs that are misleading, harmful, or undesirable.

If the description states that it is a piece of malware, you should immediately run an antivirus and antispyware program. If that does not help, feel free to ask us for assistance in the forums. Name: QQServer Filename: QQ.exe Command: %WinDir%\QQ.exe Description:
Added by the Troj/DownLdr-AN trojan.

It's a infection (Trojan).

 

[tristesse1]

here is the result after i left my laptop on for a while (clean boot)

which means that the problem might be related to the drivers / OS instead of the application? (I do not know please do enlighten me if my assumption is unfounded)

edit: i have uninstalled QQ and will try and see whether the issue still persists.

 

[GokAy]

Try uninstalling GPU drivers to see if that fixes it. Then later decide what to do if it does.

 

[ThrashZone]

Hi,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/316404-instant-savings-app.html
On the BleepingComputer site use the button that looks like this,

Post the scan results

 

[tristesse1]

thanks for your help and assistance everyone!
there was a leak in the non-paged pool (it did not wipe the process after its stopped so the memory is kept until its clogged up and deplete all of the available RAM.
i dont know what caused this but i decided to just do a clean install and its fixed now.