Please help, I can't get Adobe Flashplayer update in FF 25

[applepie]

Whenever I try to update to the LATEST Version of Adobe Flashplayer for Firefox 25 I get this error message: Note: Your antivirus software must allow you to install software! Help what do I do now? I uninstalled the Old Version of Adobe Flashplayer, because I didn't want my Windows 7 Home Premium laptop to get infected.

 

[marsmimar]

It's possible your computer still has leftover bits and pieces of the old Flash Player and that's preventing a clean install of the latest version. Try running the official Adobe Flash Player Uninstaller. Make sure you follow the instructions exactly as provided.

Uninstall Flash Player | Windows

Once you've run the uninstaller, reboot your computer and then try installing the latest Flash Player from the official Player Download Center.

Adobe - Flash Player

You didn't mention what antivirus you're using. If, after following the above suggested steps you're still having issues, (1) Use the uninstaller again. (2) Visit the Player Download Center again. (3) Temporarily turn off your AV real time monitoring/scanning. (4) Install latest Flash Player. (5) Once Adobe confirms Flash Player is working turn your AV real time monitoring/scanning back on.

 

[applepie]

It's possible your computer still has leftover bits and pieces of the old Flash Player and that's preventing a clean install of the latest version. Try running the official Adobe Flash Player Uninstaller. Make sure you follow the instructions exactly as provided.

Uninstall Flash Player | Windows

Once you've run the uninstaller, reboot your computer and then try installing the latest Flash Player from the official Player Download Center.

Adobe - Flash Player

You didn't mention what antivirus you're using. If, after following the above suggested steps you're still having issues, (1) Use the uninstaller again. (2) Visit the Player Download Center again. (3) Temporarily turn off your AV real time monitoring/scanning. (4) Install latest Flash Player. (5) Once Adobe confirms Flash Player is working turn your AV real time monitoring/scanning back on.

Hi Mars,
I'm using Microsoft Security Essentials Anti-Virus for my Windows 7 Home Premium.
So SORRY that I didn't mention it before.

 

[marsmimar]

OK, I'm using Microsoft Security Essentials too. I'm also running the latest Firefox 25.0.1 and didn't have any issues when I got the latest version. Give the Adobe Uninstaller a try and see if that helps.

 

[x BlueRobot]

OK, I'm using Microsoft Security Essentials too. I'm also running the latest Firefox 25.0.1 and didn't have any issues when I got the latest version. Give the Adobe Uninstaller a try and see if that helps.

I think it may be old files conflicting with the installation.

 

[applepie]

OK, I'm using Microsoft Security Essentials too. I'm also running the latest Firefox 25.0.1 and didn't have any issues when I got the latest version. Give the Adobe Uninstaller a try and see if that helps.

I think it may be old files conflicting with the installation.

Hi Mars, and BlueRobot,
I'm still having a hard time installing the (new) version of Flash Player even though I used the Adobe Uninstaller Tool. HELP how do I get the old files that are still stuck on my Windows 7 system off?

 

[x BlueRobot]

Did the uninstaller run successfully?

 

[applepie]

Did the uninstaller run successfully?

Yes the uninstaller ran successfully.
What else can I do?

 

[x BlueRobot]

Does this happen with all browsers?

 

[UsernameIssues]

~~~
I used the Adobe Uninstaller Tool. HELP how do I get the old files that are still stuck on my Windows 7 system off?

Did you also do these steps?

Uninstall Flash Player | Windows

 

[A Guy]

Try this, using Internet Explorer visit this site

Adobe - Install a different version of Adobe Flash Player

Select your operating system in Step 1 drop down

Select Flash player 11 for other browsers in the Step 2 drop down

Untick the Optional offers box for Google Chrome in the center

Click on Download now on the right

When the download dialog opens at the bottom of the screen, click on the arrow to the right of Save, and choose Save as.

Choose to save to your desktop> Click on Save button

Once downloaded, run the installer, see if you have success. If not, post a screenshot of any error received.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

A Guy

 

[applepie]

~~~
I used the Adobe Uninstaller Tool. HELP how do I get the old files that are still stuck on my Windows 7 system off?

Did you also do these steps?

Uninstall Flash Player | Windows

View attachment 295406

Hi Username,
I tried everything here, but I still can't get FLASH on my laptop.

 

[UsernameIssues]

Try installing this version:
Download Flash Player 12.0.0.31 Beta (Non-IE) - FileHippo.com

Please upload a screenshot of any errors that you see:
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[applepie]

Try installing this version:
Download Flash Player 12.0.0.31 Beta (Non-IE) - FileHippo.com

Please upload a screenshot of any errors that you see:
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Hi Username,
I was finally able to install the latest version of Adobe Flash Player on Firefox. I just clicked on a link at the bottom that told me in install it manually after the plugin for Firefox of Flash player failed to install the first time. Thank you for your help.