Pop up computer virus scam

[Mamma8]

Ok so I was surfing and I got that pop scam.
the white window had a bunch of mumbo jumbo about security alert with a phone number to call to ensure your security then make sure you check you bank accts and so on.
Underneath that window you could see the bright blue screen that if you click to close the white window the annoying automated slightly female voice plays the call this number blah blah loop.

My question is should I download a stand along scan or do an online scan if so what would be some suggestions. I did run my malwarebytes free edition and AVG anti virus ( both showed nothing)

I am comfortable going into regedit and looking around and deleting if that would be the best route could someone direct me to the correct hive
Thank you

 

[torchwood]

Hi Mamma,
Good spot, if MBAM came up clear your probably OK.
If you want to make doubley sure, I would also run eset Online, (dissable AVG during scan), check all the options.

Roy

 

[whs]

It must have been something like what I got. I just ignore it.

 

[Mamma8]

mine looked like this or very close to it I should of taken a screen shot of mine

 

[torchwood]

If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy

 

[Mamma8]

If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy

Yup that's what I did. Why do these come through if you have anti malware and anti virus :sarc:

 

[whs]

For that you need an ad blocker. I am not supposed to post one here because this site receives finances from ads also.

 

[Mamma8]

I had ad blocker enabled in IE 11 & I thought AVG antivirus blocked ads oops

 

[Layback Bear]

If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy

Yup that's what I did. Why do these come through if you have anti malware and anti virus :sarc:

What anti malware program do you use active?
Free Malwarebytes does not run active to block such things.

 

[Mamma8]

If you ever get a pop-up like that
CLOSE the browser using task manager. i know everyone just hits the X

Roy

Yup that's what I did. Why do these come through if you have anti malware and anti virus :sarc:

What anti malware program do you use active?
Free Malwarebytes does not run active to block such things.

I had AVG Antivirus I ran malwarbytes after the fact nothing showed up

 

[Layback Bear]

Did you complete the recommendation that torchwood gave in post #2? (Eset online scan)

Free Virus Scan | ESET Online Scanner | ESET

 

[MrSwagManBoss]

Close out of the browser though Task Manager. Also Chrome has an option to prevent pop up boxes from coming up. After you close out of your browser, do a scan with Malwarebytes Anti-Malware. Just to be safe.

Http://www.malwarebytes.org

 

[Mamma8]

Yup I did do malwarebytes and esets scan malware found nothing esets found 3 PUP's 2 google toolbars and the something else I cant remember what it said now

 

[Layback Bear]

Did you or did you not remove the PUP's?

Once those PUP's are removed and it was my computer I would run this little free program from Bleeping Computer site.

AdwCleaner Download

 

[Mamma8]

Did you or did you not remove the PUP's?

Once those PUP's are removed and it was my computer I would run this little free program from Bleeping Computer site.

AdwCleaner Download

View attachment 383688

I did remove them is this a clean download or is there one my computer is slow enough lately

 

[Layback Bear]

If you get it from Bleeping Computer it is clean, portable and small.