Solved Pop-up every 5 minutes

BDhillon97

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13
I don't know what happened to my computer. But a pop-up comes up every 5 minutes and I don't know what program its coming from or what. Here is the pop-up. Any help would be appreciated. Thanks
 

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My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Phenom II X6 1045T8 GB DDR3-1333AMD Radeon HD 6770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64
CPU
AMD Phenom II X6 1045T
Motherboard
H-RS880-uATX (Aloe)
Memory
8 GB DDR3-1333
Graphics Card(s)
AMD Radeon HD 6770
Hard Drives
1 TB SATA 7200 RPM
Antivirus
Norton 360
Browser
Chrome
Run a full anti virus scan
Download and run a full scan with malwarebytes.
If that does not work download and scan with adwcleaner
AdwCleaner Download
Im leaning toward your having some sort of malware that is not working properly
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Ran Norton 360, and found a virus. The scan is still going on, and the message still pops up.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Phenom II X6 1045T8 GB DDR3-1333AMD Radeon HD 6770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64
CPU
AMD Phenom II X6 1045T
Motherboard
H-RS880-uATX (Aloe)
Memory
8 GB DDR3-1333
Graphics Card(s)
AMD Radeon HD 6770
Hard Drives
1 TB SATA 7200 RPM
Antivirus
Norton 360
Browser
Chrome
There are several other steps.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I followed the Malwarebytes, It Worked! Thanks!
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Phenom II X6 1045T8 GB DDR3-1333AMD Radeon HD 6770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium x64
CPU
AMD Phenom II X6 1045T
Motherboard
H-RS880-uATX (Aloe)
Memory
8 GB DDR3-1333
Graphics Card(s)
AMD Radeon HD 6770
Hard Drives
1 TB SATA 7200 RPM
Antivirus
Norton 360
Browser
Chrome
Glad that you got it sorted. Scan with Malarebytes every week to avoid problems like this in the future.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
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