preview handler stoped working

[lhide]

everytime i try to upload a music this error appears

Log Name: Application
Source: Application Error
Date: 07/03/2011 01:19:35
Event ID:1000
Task Category100)
Level: Erro
Keywords:Clássico
User: N/D
Computer: Giseli-PC
Description:
Faulting application: prevhost.exe, versão: 6.1.7600.16385, time stamp: 0x4a5bc5ca
faulting module: XWDkernel.dll, version: 5.4.10.1, time stamp: 0x2a425e19
exception code: 0xc0000005
fault offset: 0x000036cf
process id: 0x1758
application start time: 0x01cbdc7edc79b6f6
Caminho do aplicativo com falha: C:\Windows\system32\prevhost.exe
FCaminho do módulo de falhas: C:\Program Files\XWindowsDock\XWDkernel.dll
Log ID: 1b46e0e8-4872-11e0-92e8-00038a000015
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-07T04:19:35.000000000Z" />
<EventRecordID>49353</EventRecordID>
<Channel>Application</Channel>
<Computer>Giseli-PC</Computer>
<Security />
</System>
<EventData>
<Data>prevhost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc5ca</Data>
<Data>XWDkernel.dll</Data>
<Data>5.4.10.1</Data>
<Data>2a425e19</Data>
<Data>c0000005</Data>
<Data>000036cf</Data>
<Data>1758</Data>
<Data>01cbdc7edc79b6f6</Data>
<Data>C:\Windows\system32\prevhost.exe</Data>
<Data>C:\Program Files\XWindowsDock\XWDkernel.dll</Data>
<Data>1b46e0e8-4872-11e0-92e8-00038a000015</Data>
</EventData>
</Event>

 

[usasma]

Without more info this is difficult to tell, but the XWDkernel.dll probably belongs to some sort of Windows Dock software. Uninstall that and see if it helps.