Preview view doesn't work

[eomuno]

NOT reading pane. Outlook 2010 Windows 7 I click preview view, it doesn't respond.

 

[UsernameIssues]

Welcome to the Seven Forums.

Can you please provide a screenshot of what you see while in this preview mode?

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[eomuno]

Welcome to the Seven Forums.

Can you please provide a screenshot of what you see while in this preview mode?

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

It looks just like the Compact View, even after I choose Preview View. ??

 

[UsernameIssues]

Does the reading pane stay when you select the preview mode?

 

[eomuno]

I turn reading pane off, preview still doesn't appear.

 

[UsernameIssues]

When I turn on the preview mode, the reading pane automatically goes away.

This is what I see:



How/where did you turn off the reading pane?

 

[eomuno]

Who's helping who? Click the drop down arrow in reading pane and choose Off.

Yes, that's how the preview should look. It doesn't for my user. ?? :huh:

 

[UsernameIssues]

There are multiple ways to do things. I wanted to be sure that I turned off the reading pane that same way that you did. Perhaps you used a VBS file to setup Outlook.

Anyway, I turned off the reading pane the same way that you did. It had no impact on the preview pane. (Not that I expected it to - but since you mentioned that you had it turned off - I figured it best to replicate your setup).

The only thing that I can suggest is the Office repair process. If you have already done that, then maybe others can help you out. At least we have documented the issue well enough.