printer help

[debdedoos]

I have been trying to install a canon mx526 on a computer with windows 7 professional. The printer installs ok and prints a test page but when you try and print anything else it comes up with a msg to say there is no default printer, when you try and make it the default printer it comes up with error msg OxOOOOO709 operation could not be completed. double check printer name and make sure that the printer is connected to the network. Does anyone know a solution to this problem.

 

[Boozad]

Maybe a stupid question but have you installed the utility program for the printer?

 

[debdedoos]

Yes I have

 

[Layback Bear]

Try this. It may or may not help but it's free to try.
Start Orb and select Devices and Printers.
Right click on the printer you want to use and Set as Default Printer.

 

[AddRAM]

Did you get the full driver and utilities program from the Canon site, did you use windows update, or the cd that came with the printer ?


http://www.canon.com.au/en-AU/Perso...rinting/Inkjet-printers-and-all-in-ones/MX526

 

[debdedoos]

I used the cd that came with the printer and also went to the canon website and downloaded the drivers from there as well, you can't set it as the default printer, when you try to it comes up with the error msg in my first post

 

[Lady Fitzgerald]

I looked at the product description on NewEgg and on the disclaimers PDF, it said that .NET Framework 4 is necessary to install to a Windows OS. do you have that installed?

Also, does the printer and your router have a WPS button?

 

[debdedoos]

I have .net framework 4 and I also tried to do the wps installation from the router but it still comes up with the same error msg

 

[Lady Fitzgerald]

Ok, I'm probably insulting your intelligence (if so, I apologize) but to connect via WPS, you have to press and hold the WPS button down on the printer until it tells you to press the WPS button on the router, then press the WPS button on the router. Once the router and the printer are recognize each other, then you install the printer driver. The directions that came with my Samsung printer did not specify you had to hold down the WPS button on the printer until the stupid thing woke up and it took me awhile to figure it out.

 

[debdedoos]

I did that, I have tried installing it wireless with the wps exactly how you said and with the usb cable but each time it says it is installed successfully and prints the test page but when you try and print a document it comes up with the choice of the old printer which has been removed and the new printer isn't showing, when you go into devices and printers it doesn't show the old one, only the new one and when you try and make it the default printer it comes up with that error msg OxOOOOO709

 

[Lady Fitzgerald]

I looked up the error code and found this thread on a Vista forum that might help you. The suggestions should work with Win 7 as well as Vista, if they work at all.

 

[maxie]

Hi there .. If the above solution does not work .. Then you should try Uninstalling the printer . Then reboot with out net connection using the USB cable to connect your printer .. Then Install the Drivers make it the Default printer try printing . Then try to setup your WiFi

 

[Anak]

Hi debdedoos, congratulations on your upcoming 3rd year anniversary in being a SevenForums Member! :grouphug:

After some research this may be a permissions error, it will take some doing on your part, but I will try to lay it out as painlessly as possible.

You will need to open the Registry editor, the beginning of this tutorial will show how: Registry Editor - Find and Find Next . Once open you may want to backup your Registry before proceeding. http://www.sevenforums.com/tutorials/4230-registry-backup-restore.html

Then navigate to - HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows - or you can use the Registry Editor - Find and Find Next Tool. Copy/paste the above key into the Find Box that opens.

   Note

Please verify that, that is the key. You should see your Canon MX526 listed similarly to what my Canon MG3200 series shows.

Right click on Windows in the left pane, move your cursor down to Permissions and left click on it. You may probably see, Registered with only Read Permissions checked:


, But you should see Full control, and Read permissions checked when you try any of the other groups or users


I will stop at this point to wait to hear from you as to what you permissions are before we proceed any further.

 

[Layback Bear]

Just a thought.
debdedoos you have posted that you have removed the old printer but it appears that you haven't removed the old printer program. If you remove the old printer programs then the choice of using the old printer will not be there.

 

[johngee]

Don't know whether this will help but once had a broken install on a printer that I then couldn't set to default (among other issues) or remove.

I used this method to remove the failed installation and re-installed.

I want to remove/delete printer/driver from Windows 7, and - Microsoft Community

 

[debdedoos]

Printer help

Hi Anak, Thanks for your help, I will let you know what administrator rights are there when I can get back to the computer.

 

[debdedoos]

Hi Anak,I have checked and I have full access permission, I have also removed all of the other printer drivers and package through printui. I created a new user and the printer showed up as the default printer and I was able to print, but you still can't make it the default printer or print when logged on as administrator. It is getting quite frustrating, when you look in the printer properties it says it is working properly and will print a test page but when you try and print a document, it say's there is no printer installed.