Printer

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skostro

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Printer:
I have no problems printing coupons while on-line.
However, my wife, cannot print anything on-line.
Any suggestions?
Thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 Home Premium 32bit.
Antivirus
avast
Browser
ie, chrome
Hi skostro,
Would you be able to give use more info like the model and make and if its a wifi router and also the laptop make and model
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio VPCEB24FD
OS
Windows 7 Ultimate x64
CPU
Intel Core i3 350M
Motherboard
Stock Foxxcon Board with American Megatrend BIOS
Memory
4GB Kingston DDR3 1033 Laptop Ram + 6GB Readyboost
Graphics Card(s)
ATI Mobile Graphics, Intel(R) HD Graphics (Battery Power)
Sound Card
Realtek Sound Driver
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB Western Digital Scorpio Blue SATA Drive
1TB Western Digital My Book With Cavalier Green Drive
PSU
SONY
Case
Bright Blue Stock Case
Cooling
Panasonic Heatsink Fan & No-Name Cooling Pad
Keyboard
Backlit "Chicklet" Ketboard
Mouse
ALPS Touch Pad/Microsoft Wireless Mobile Mouse 3000
Internet Speed
Shaw Cable 25mbps down, 2.5mbps upload
Not to be trite, but does she know how?
Is she using a networked printer? Is this on a network/home group or locally attached?
If more than one computer is involved, what OS's are installed.
Most coupon deals need a "coupon printer" software to function, which I personally think is spyware.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
No nothing complicated.
Desktop computer, one printer.
Running W7 & IE8.
Is there some trouble-shooter I could try?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 Home Premium 32bit.
Antivirus
avast
Browser
ie, chrome
Reason I asked is I have to show my wife how to print every time. Open Contol panel, Devices and printers. Right click the printer icon then troublehoot, follow the instructions.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
If you are using more than one computer, you may need to install the printer driver on your wife's computer as well.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
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