Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3

[xspaceyx]

Hi all,

I keep getting a BSOD when ever i play high intensity graphic games. The error report says
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800C361028
BCP3: 00000000B6002000
BCP4: 000000008E000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I custom built my PC so its probably my novice skills. I have updated all my drivers as well. Also recently bought a new graphics card. I works perfectly for everything else. I can even play games for a hour or more sometimes even a few days go by before a crash but every now and again i get a crash. I have uploaded the attached zip file as per posting instructions.

Thanks a bunch if anyone can help

 

[HonorGamer]

Hello,

Probably caused by :AuthenticAMD 
BugCheck [COLOR="Red"]124[/COLOR], {0, fffffa800c361028, b6002000, 8e000135}

Bugcheck 124 is a hardware error, lets do some hardware testing:

BugCheck 0x124

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

   Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html and use the following hardware checks to supplement that link.

• If you are overclocking any hardware, please stop.
  
  
• If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  
  
• Run all but the advanced tests with SeaTools for HDDs.
  SeaTools for Windows
  
  SeaTools for DOS​
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing CPU stress test using IntelBurnTest
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
  For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html for the crash.
​

Coutesy of: writhziden

Post back with the results.
-Justin

 

[xspaceyx]

re:HonorGamer

Hey,

Thanks for the quick reply. I updated my bios (could have been the problem, did take a while to update) and double checked drivers were up to date. I ran the sea tools tests, came back all good. I did 3 passes of mem test no errors. I also disabled a a program that activates on start-up (ASRock Turbo UCC), may have been inadvertently over-clocking. Going test a graphics intensive game to see what happens. also heres a copy of speccy summary Windows 7 Home Premium 64-bit SP1
CPU
AMD Phenom II X6 1090T 31 °C
Thuban 45nm Technology
RAM
12.0GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)
Motherboard
ASRock 870 Extreme3 (CPUSocket) 37 °C
Graphics
Philips 192EL (1366x768@60Hz)
Philips 192EL (1366x768@60Hz)
2048MB ATI ASUS R9 270X Series (ASUStek Computer Inc) 44 °C
Storage
119GB Samsung SSD 840 PRO Series ATA Device (SSD) 31 °C
931GB Hitachi HDS721010CLA332 ATA Device (SATA) 32 °C
7GB SanDisk Cruzer Switch USB Device (USB)
Optical Drives
TSSTcorp CDDVDW SH-S223C ATA Device
Audio
Realtek High Definition Audio

*ignore the 7gb USB its what i sinstalled mem test on

Thanks a bunch man

 

[xspaceyx]

re:HonorGamer

Put it through its paces. Skyrim on ultra. Seems to be all good. Probs old bios not working with new Graphics card. So far so good. I monitored the temps while playing. GC got up to mid 60s and satyed around there

 

[HonorGamer]

IT could have been the bios, sorry I didn't even suggest that, but good deal.

I hope it keeps working, and if you get more, just re post in this here topic with the files and we will do what we do best

-Justin