Problem When Windows Wake Up from Sleep

csoyen

New member
Local time
11:23 AM
Messages
53
Hi!

Recently i brought an HP dv6-3180sp Laptop and format the hard drive and install my version of Windows (Windows 7 Ultimate x64).

But i have a problem with the Sleep mode in my computer.

When i put it to Sleep when open the lid the Biometric device to login does not work and if i insert the password i receive a empty screen.

If I want to work again i need to force a shut down. And power on again.

I don't know how to resolve this trouble.

Someone can help me?

Regards,

cs.oyen
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0...4GB (2*2) 667 @ 800 Mhz DCATI Radeon HD 4850
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0 GHz
Motherboard
Asus P5KPL-CM
Memory
4GB (2*2) 667 @ 800 Mhz DC
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
HD Audio (On-Board)
Monitor(s) Displays
Samsung 19''
Screen Resolution
1440*900
Hard Drives
500GB SATA II + 500GB SATA II (All Samsung)
PSU
LC Power 550W
Case
Cooler Master Elite 334
Keyboard
Lifetech
Mouse
Microsoft
Internet Speed
~2Mb
Someone?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0...4GB (2*2) 667 @ 800 Mhz DCATI Radeon HD 4850
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0 GHz
Motherboard
Asus P5KPL-CM
Memory
4GB (2*2) 667 @ 800 Mhz DC
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
HD Audio (On-Board)
Monitor(s) Displays
Samsung 19''
Screen Resolution
1440*900
Hard Drives
500GB SATA II + 500GB SATA II (All Samsung)
PSU
LC Power 550W
Case
Cooler Master Elite 334
Keyboard
Lifetech
Mouse
Microsoft
Internet Speed
~2Mb

My Computer My Computer

At a glance

Systems 1 and 2: Windows 7 Enterprise x64, Wi...System 1: i7 [email protected], System 2: AMD FX-41...System 1: 8GB System 2: 8GBSystem 1: ATI FirePro V4800 System 2: Radeon ...
Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Biometric device you say ? Does it come with drivers for Windows 7 x64 ? Did you update Windows ? Did Windows install successfully drivers for it ?

Sometimes it may just be a driver issue.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Core i7 2.688GBRadeon HD 5970
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Core i7 2.68
Motherboard
DX58SO
Memory
8GB
Graphics Card(s)
Radeon HD 5970
Sound Card
NA
Monitor(s) Displays
Philips 170s
Screen Resolution
1280x1024
Hard Drives
Seagate Barracuda 1.5TB
PSU
CORSAIR CMPSU-850TX 850W ATX12V 2.2
Case
DeLux 9512 S
Cooling
3x80mm fans, 1x120mm fan
Keyboard
Apple Keyboard Pro
Mouse
Razor Naga
Internet Speed
70Mbps
Biometric device you say ? Does it come with drivers for Windows 7 x64 ? Did you update Windows ? Did Windows install successfully drivers for it ?

Sometimes it may just be a driver issue.

The driver is updated and is to x64 platform...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0...4GB (2*2) 667 @ 800 Mhz DCATI Radeon HD 4850
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0 GHz
Motherboard
Asus P5KPL-CM
Memory
4GB (2*2) 667 @ 800 Mhz DC
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
HD Audio (On-Board)
Monitor(s) Displays
Samsung 19''
Screen Resolution
1440*900
Hard Drives
500GB SATA II + 500GB SATA II (All Samsung)
PSU
LC Power 550W
Case
Cooler Master Elite 334
Keyboard
Lifetech
Mouse
Microsoft
Internet Speed
~2Mb
When it happens Windows only can work again after ~2 minutes .... waiting
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0...4GB (2*2) 667 @ 800 Mhz DCATI Radeon HD 4850
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0 GHz
Motherboard
Asus P5KPL-CM
Memory
4GB (2*2) 667 @ 800 Mhz DC
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
HD Audio (On-Board)
Monitor(s) Displays
Samsung 19''
Screen Resolution
1440*900
Hard Drives
500GB SATA II + 500GB SATA II (All Samsung)
PSU
LC Power 550W
Case
Cooler Master Elite 334
Keyboard
Lifetech
Mouse
Microsoft
Internet Speed
~2Mb
Some Help is need :S
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0...4GB (2*2) 667 @ 800 Mhz DCATI Radeon HD 4850
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0 GHz
Motherboard
Asus P5KPL-CM
Memory
4GB (2*2) 667 @ 800 Mhz DC
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
HD Audio (On-Board)
Monitor(s) Displays
Samsung 19''
Screen Resolution
1440*900
Hard Drives
500GB SATA II + 500GB SATA II (All Samsung)
PSU
LC Power 550W
Case
Cooler Master Elite 334
Keyboard
Lifetech
Mouse
Microsoft
Internet Speed
~2Mb
Hello!

After many tentatives finally i discover that the problem is caused by the Finger print software/hardware (i don't know)...

Someone can help me?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0...4GB (2*2) 667 @ 800 Mhz DCATI Radeon HD 4850
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core E5200 - 2.5 GHz @ 3.0 GHz
Motherboard
Asus P5KPL-CM
Memory
4GB (2*2) 667 @ 800 Mhz DC
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
HD Audio (On-Board)
Monitor(s) Displays
Samsung 19''
Screen Resolution
1440*900
Hard Drives
500GB SATA II + 500GB SATA II (All Samsung)
PSU
LC Power 550W
Case
Cooler Master Elite 334
Keyboard
Lifetech
Mouse
Microsoft
Internet Speed
~2Mb
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