Solved PC slow when waking up from sleep

jmm

New member
Member
VIP
Local time
3:44 AM
Messages
107
Hi,
I'm having an issue with applications (seemingly those involving networks?) being extremely slow when my e-7240 Latitude returns from sleep (i.e., reopening the computer's lid). I've tried and completed all items mentioned here except for the New User Profile and Restore System options (and of course OS reinstall) without success. I know there are posts here on that topic but I haven't found a solution there either.
The only things I can remember having done before the issue appeared was to try to install WebPresenter drivers, which partially failed (but I have since uninstalled those drivers that were installed), and plugging in the power supply with the battery removed. Incidently, in the latter case the symptoms were pretty much the same as now, i.e., recovering from sleep. As I seem to understand that CPU power is limited when no battery is present (am I right?) or during sleep mode, it may seem that full power to the CPU is not restored when coming ou of sleep, but this is just a wild guess.
Anyway, this is a real problem for me as I like to "close the lid" when I'm away for a short time, so I'd be really grateful if some genius out there could help me fix the issue, or at least provide some suggestions.
Thank you for reading me!

- - - Updated - - -

Powercfg -a shows same as Brink's (link) except that available modes says (translating from French): sleep (or standby?) <S3> Hibernate - Hybrid mode sleep (note that Hibernate is deactivated in my Power Settings)
S1 / S2 not supported (is that definitive or can it be changed? I would have liked to try them...)
:(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E7240
OS
Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4310U CPU @ 2.00GHz
Motherboard
Dell Inc. 08YF01
Memory
8,00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Bluetooth Audio (2) Périphérique High Definition Audio
Monitor(s) Displays
Mobile Intel 965
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
SK hynix SH920 mSATA 128
During sleep mode, almost everything is turned off or run on a very low state.
Yes, CPU runs on a very low state (even the fan is turned off) but doesn't depend on the power source and once awake it runs on the same manner before entering the sleep mode.

As I mentioned, many hardware components are turned off, like USB, HDD, LAN, WIFi etc.
Even when waking up, if the computer relies on external devices it can take some time to recover (as for example, log in on a domain).
You can see what is turned off during sleep on the power options
Control Panel\All Control Panel Items\Power Options\Edit Plan Settings - Change advanced power settings
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
once awake it runs on the same manner before entering the sleep mode.
That's what I would like to have...
I did a bit of timing, which shows time to load an Excel-365 50-KB file normally = 3 secs, which becomes 23 secs after wakeup, and to load my browser (Vivaldi) = 6 secs normally and 53 secs after wakeup.
And this'll last forever until I reboot the machine...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E7240
OS
Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4310U CPU @ 2.00GHz
Motherboard
Dell Inc. 08YF01
Memory
8,00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Bluetooth Audio (2) Périphérique High Definition Audio
Monitor(s) Displays
Mobile Intel 965
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
SK hynix SH920 mSATA 128
Opening programs is more related to drive performance. You have a mSATA 128 SSD, correct?

Change the power plan to High performance. Change the Control Panel\All Control Panel Items\Power Options\Edit Plan Settings - Change advanced power settings and set Hard disk to 0 (never).
Then go Start - Shutdown button - sleep and then wake it up.
Report
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
My power manager doesn't allow me to do that, it always reverts to standard mode. Strange...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E7240
OS
Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4310U CPU @ 2.00GHz
Motherboard
Dell Inc. 08YF01
Memory
8,00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Bluetooth Audio (2) Périphérique High Definition Audio
Monitor(s) Displays
Mobile Intel 965
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
SK hynix SH920 mSATA 128
Lets do the basic.

Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and ask if you want to schedule to next start = yes
Restart
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to Windows, open a CMD window as administrator and type:
sfc /scannow

If it finds any corrupted files, fixing or not, reboot and run again
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
I already did: no problem whatsoever...

- - - Updated - - -

It's getting weird: I just discovered that if I go to sleep with the Windows button, things are normal (no slowdown) on wakeup (pressing the power button), yet both modes (Windows button and closing the lid) are set for the same action, i.e., sleep ("veille" in French).
If I go to sleep with the Windows button and then close the lid, reopening the lid wakes up the PC without having to press the power button, and then also things are normal. So it's only if I close and reopen the lid that the issue appears...
:rolleyes: Any clue?
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E7240
OS
Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4310U CPU @ 2.00GHz
Motherboard
Dell Inc. 08YF01
Memory
8,00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Bluetooth Audio (2) Périphérique High Definition Audio
Monitor(s) Displays
Mobile Intel 965
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
SK hynix SH920 mSATA 128
Check the power configuration settings. There is a setting on what to do when closing the lid. Change it, reboot and change it back.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Tried that, didn't help.
Edit: going into sleep mode with the power button does the same as with the Windows button, i.e., no problem.
I'd like to understand what the difference is between sleep modes when started by either button or lid actions (didn't find anything on the Net).
Unless decisive tests are suggested, I would suggest to close this thread as [unresolved], as for now I may simply press a button before closing the lid...
For curiosity, I may request help from Dell.
@ MHz, thanks for trying!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E7240
OS
Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4310U CPU @ 2.00GHz
Motherboard
Dell Inc. 08YF01
Memory
8,00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Bluetooth Audio (2) Périphérique High Definition Audio
Monitor(s) Displays
Mobile Intel 965
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
SK hynix SH920 mSATA 128
The power button or the lid starts with a hardware switch and then it is treated by software.

It must be a logical (software) issue
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
And the culprit was... my Dell power supply, which was faulty. Replacing it solved the issue. So indeed it was a hardware issue.
How I found out would be a little long to explain, but if any Dell user has the same type of problem I can provide.
Until the next bug...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E7240
OS
Microsoft Windows 7 Professionnel 64 bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4310U CPU @ 2.00GHz
Motherboard
Dell Inc. 08YF01
Memory
8,00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Bluetooth Audio (2) Périphérique High Definition Audio
Monitor(s) Displays
Mobile Intel 965
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
SK hynix SH920 mSATA 128
I have the same experience. All you have to do is, whether you are returning from sleep or hibernate. Just go on ctrl alt del, open task manager. Go on users. Scroll down to windows explorer bar. Right click it and left click restart. That’s it. I don’t know why nobody says this and why no one else experiences exactly what you’re saying. Because I have the same for years. And I discovered this. I think the system lags due to remembering where it was or something like that because fresh start is never as lagging. So in my time I haven’t even lost private or Incognito tabs open when restarting explorer. Nothing gets lost. You can try it but you shouldn’t lose anything. Would have to test it on a word document but I’m not concerned. It continues the computer as if it was just fresh started without losing the data
 

My Computers

System One System Two

  • OS
    Windows
  • Computer type
    PC/Desktop
Back
Top