Problem with new computer seeing the hard drive

MartyJ

New member
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Messages
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I have a new Asus M32 desktop running Windows 7 Ultimate x64 with 2 partitions. I was using a program Partition Wizard and I clicked align the partitions, then I couldn't boot up anymore or get into the bios. Removing the hard drive got me into the bios, but I didn't know what to do, so I called support and they said ship it to us and they would try to fix it. I took the hard drive and put it into a seven year old Dell Vostro and it recognized the hard drive. I deleted the partitions, put it back in the Asus and it was recognized again and all is fine. Why did align the partitions cause this to happen? Could this have been corrected within my Asus without removing the hard drive and using another computer? Thank you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
I can't say if you could have done anything on the new machine to correct the hard drive problemm, not enough info here. I would ask why you are messing with partitions on a new PC? You probably have/had 2 parts for the primary C: is your os and the 2nd part is probably D: and would likely be a recovery/backup image part. What is your goal here?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
ASUSTeK Computer INC. M5A78L-M LX PLUS
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6450
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Toshiba 47ZV650U 47" LCD 240Hz
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) HDT722516DLA380 ATA Device (2) Hitachi HDS721025CLA382 ATA Device (3) ST4000VN000-1H4168 ATA Device (4) Generic STORAGE DEVICE USB Device (5) Generic STORAGE DEVICE USB Device (6) Generic STORAGE DEVICE USB Device (7) Generic STORAGE
PSU
Corsair CX430M
Case
WMI (Waste Management Incorporated)
Cooling
Yes, it's very cool.
Keyboard
Bluetooth KB & Mousepad
Internet Speed
Fios 15/5 and it sucks when Verizon is throttling it down
Antivirus
Avast, MSE and Malwarebytes
Browser
Firefox v.41.0.2 and IE 11
Other Info
2 years old and so far this rig still kicks butt
The machine came with Windows 8. I formatted and made 2 partitions. Windows 7 on the first and Windows 10 on the second. There was also a small 100mb partition that windows must have made before Windows 7. Everything was running fine until a few weeks later. I clicked within the partition wizard software "align the partitions". I thought it would make my computer run even better. After I clicked, it said to reboot, and then the computer wouldn't recognize the hard drive anymore. It was stuck on the Asus splash screen. Just wondering what I did wrong and glad I had an old computer to fix the mess I made.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
I would recommend you start using a non-essential computer for learning/experimenting purposes and always have a hard drive clone sitting on the shelf before diving into such activities. That way you always have a sure fire way of a quick recovery method. Good that you are curious, just don't get crazy on your nice new computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
ASUSTeK Computer INC. M5A78L-M LX PLUS
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6450
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Toshiba 47ZV650U 47" LCD 240Hz
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) HDT722516DLA380 ATA Device (2) Hitachi HDS721025CLA382 ATA Device (3) ST4000VN000-1H4168 ATA Device (4) Generic STORAGE DEVICE USB Device (5) Generic STORAGE DEVICE USB Device (6) Generic STORAGE DEVICE USB Device (7) Generic STORAGE
PSU
Corsair CX430M
Case
WMI (Waste Management Incorporated)
Cooling
Yes, it's very cool.
Keyboard
Bluetooth KB & Mousepad
Internet Speed
Fios 15/5 and it sucks when Verizon is throttling it down
Antivirus
Avast, MSE and Malwarebytes
Browser
Firefox v.41.0.2 and IE 11
Other Info
2 years old and so far this rig still kicks butt
Reading post #3 i'm not sure sure what you did to buy a PC that came with 8.1, and what you did to get Win 7 and Win 10 on it :confused:
You probably could have done a Startup Repair to fix the boot problem.
http://www.sevenforums.com/tutorials/681-startup-repair.html

i.e.
Did you upgrade the 8.1 to Win10 with the free upgrade offer ?
And then install Win 7 Ultimate ?
Win 7 won't understand the W8.1 or W10 Boot Manager and be able to update it correctly.

If Startup Repair doesn't fix your issue, you might need to manually rebuild the BCD Store.

When you install multiple OS's on a PC, the oldest OS should be installed first, and newer OS's installed after that in the order they were released.

I believe the Align you did corrupted the Boot Manager (aka Bootloader/BCD Store).
I've done this to myself several times over the years, and Startup Repair always worked for me.
Any time I Install OS/Upgrade OS/Move/Align/Resize partitons, it can cause boot problems.
I always make full backups of EVERYTHING before making such changes, so i can easily recover.

Best to do as cyclops suggested, and learn on a TEST box with a "clone" drive available for recovery.

You could also post a screen print of Disk Management if you want more help with what you want to do.
http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
We would have told you to run a few commands in Diskpart to see if the disk even needed to be aligned.

Next time don`t be so foolish. :(

The offset on the 1st partition on the selected drive has to be divisable by 4 at the KB level, that`s it. Simple.

If not, THEN you use a tool like a Partition Wizard Boot CD or Diskpart booting from the Install DVD to correct the alignment.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Hey guys, I want to learn -- what is and why for: Align the Partitions? This is the first time I've seen that phrase.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Here is a screen print from my Disk Management taken from Windows 7 partition. To go into Windows 10 I click on Pqboot on the desktop. To get back to Windows 7 I click on Pqboot in Windows 10. Is Pqboot the right way to switch? I found it during a Google search.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
When I tinker with more than one operating system I do it the safest way I know how.

Each new operating system gets it's own Drive (disk)(ssd).

When I boot I select which system to boot into.
If I screw up one of the operating system it doesn't effect the others.
Just boot into the working operating system and format or repair the one I screwed up.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Hey guys, I want to learn -- what is and why for: Align the Partitions? This is the first time I've seen that phrase.
See this tutorial by whs:
http://www.sevenforums.com/tutorials/113967-ssd-alignment.html
Saved onto hard-drive, thanks! As one who desiring to learn more and more about backup/restore, data recovery, effective/efficient/correct computer operations -- this information will definitely be a welcome addition to ReadingMaterial folder.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Here is a screen print from my Disk Management taken from Windows 7 partition. To go into Windows 10 I click on Pqboot on the desktop. To get back to Windows 7 I click on Pqboot in Windows 10. Is Pqboot the right way to switch? I found it during a Google search.

Usually the boot screen is more then enough.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
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