my tune up utilities detected problems with int15 that the device is not working properly. when i checked the device manager, non-plug and play drivers int15, this message i got " the system encountered the following error while attempting to start the service. the system cannot find the file specified. how can i fix the int15? it cannot be updated....i don't know if this is related to the problem that my other programs, like ACDSee, FIFA game, encarta student etc, although they are still installed, and their installation folders still intact, they are not opening properly and they are requesting to reinstall especially the encarta.
all of a sudden the task bar freezes....then when i restart the explorer.exe, the task bar doesn't move back to its non-freezing state............another explorer.exe related problem, everytime i shut down the laptop, explorer.exe is preventing the shut down, if i tried to force the shutdown, it is stuck in the logging off then freezes, it never shut down.
when burning data, it functions well but when i place a DVD like DVD with movies, it cannot read the dvd as if there is no dvd, i think there is a problem in the driver, is there a good driver for DVD rom?
please help me, and please use words that even newbie like me can understand, thank you
