Problems with ATI video driver on Win7 x64

[Greenius]

Hi! I recently installed Win7 Ultimate x64, then ATI driver from notebook manufacturers homepage. So, here's my problem: In device manager the only display adapter all the time is Standart VGA graphics adapter. Can't get my cards driver to work... Installation process went fine, in Local disk I have ATI folder. My laptop- Acer Aspire 7540g, video card- ATI Mobility Radeon HD 5470. Thx, in advance!

 

[TaraSWinTeam]

Have you restarted your computer since installation? If so you may want to look for your driver at the Windows Compatibility Center or try reverting back to the most updated Vista driver: Update a driver for hardware that isn't working properly.

Cheers,
Tara
Windows Outreach Team

 

[Greenius]

Yeah, I did restart many times. In ATI homepage Mobility Radeon HD 5470 series doesn't show up to be compatible with win7, though when I bought my laptop it came with win7 Home premium x32 and everything was just fine (well, for a while, untill win7 started to freeze all the time...). Then I installed Win7 Ultimate x64... In Acer homepage I still have the option to download video driver for win7 Ultimate x64.

 

[pebbly]

download the latest ati catalyst drivers, they can be found here download from Guru3D.com

 

[Greenius]

I did install the Catalyst for a couple of times (10.1 from ATI homepage, 115 Mb, and another one around 70 Mb, just like the one I'm downloading right now, except not from Guru3d) but it showed up only in Add/Remove programms. I couldn't open the control center nor do anything else. I'll try the one from Guru though. Thx, anyway!

 

[Greenius]

OK, so I downloaded Catalyst 10.1 from Guru3d, disabled Standart VGA graphics driver, installed 10.1, restarted. After reboot windows installed Stand. VGA graph. dr., and in device manager there is still only that driver. In control panel there is also only Catalyst install manager.

 

[pebbly]

are you installing from device manager? right click on std vga driver>update driver software>browse to the file you dld

 

[Greenius]

One more thing I just noticed is that when I install driver using Catalyst Install Manager in custom mode there is no option to choose ATI display driver.

 

[Greenius]

are you installing from device manager? right click on std vga driver>update driver software>browse to the file you dld

Yeah, I tried that too. Extracted Catalyst 10.1 in C:/ATI then tried to update from device manager browsing to that location, but all I got back is message- best driver already installed.

 

[Greenius]

Been using this too: http://www.hardwareheaven.com/modtool.php

 

[pebbly]

ok Greenius im stumped now, the member you really need to answer this one is offline now, but he will be on soon so please be patient and wait a little while your question will be answered

 

[Greenius]

Great, thx!

 

[Trpla]

Hi all,
I have the same problem,
Bought my Laptop (acer aspire 5740G) yesterday and wanted to loose all the demo programms.
So i installed Windows 7 ultimate x64 instead of Home.
My Display driver is now also set on standard VGA and i cant get it to the ati radeon HD 5470.
downloaded several drivers from the ati.com site but nothing works.
Hope you can help Us.. thanx for the good work.

greetz from Holland

 

[Greenius]

Hey, Trpla! You're sure you have 5740 not the 7540? Cuz, if so, then maybe the problem is only with this exact model? Btw, glad I'm not the only one with this problem (no offense)...

 

[Trpla]

its a aspire 5740G with intel core i5 and Ati radeon HD 5470.
installed Win7 again but can't get it to work

 

[Techymike]

In the device manager, try right clicking and select the update driver online. This might help fix the problem. I say this as I had a problem with my audio card and this did fix my problems. It might help.

 

[Trpla]

Thanx for the feedback,
i tried that already but it says that i installed the latest vga driver.
are there 2 video cards inside?

 

[Greenius]

Same to me. Updating doesn't work...

 

[whest]

I've been to your acer site and it supports W7 as you noted, so somehow things have got out of order
1 try restoring the system to when it was last working properly using system restore
2 download driver sweeper and run it in safe mode then try installing the driver from the ACER website
3 reinstall w7 if you run out of options, and start using backup in control panel, so your safe.

Note ATI 10.1 is a bit of mess up with installation and maybe windows update installed a more recent vga driver (maybe not even 10.1) that has caused the problem - to remedy this happening again do this - type "change device installation settings" in search and select "never install driver software from windows update".

Driver sweeper - Guru3D - Driver Sweeper (Setup) download from Guru3D.com

 

[baarod]

Open Start, type devmgmt.msc and press enter. Expose the device you're having issues with and double click it. Choose the Details tab and then the Hardware Ids from the drop-down. Please post that data here.