Program opens minimized and can't resize

southtj

New member
Local time
8:26 AM
Messages
3
Hey everyone, first post here. When I try to open my Trend Micro Console it opens completely minimized and i can't resize it at all. I've attached an image of what it looks like. I can right click and get to the move, minimize and close menu but nothing else. I can't even click on the edges to drag it open. I am able to access a couple of menus within the program that you can barely see in the only part of the window that is open. I haven't had much luck googling as all I find is people that have the program open off screen. I've had that too but that is not this problem. Anyone have any ideas?
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
7 Pro 64 bit
If this doesn't happen to any other program/window you could try either uninstalling and reinstalling that program or doing a system restore to before the problem started
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
This computer is on a corporate network and I can't uninstall the A/V as it is password protected. Restore might be possible but not sure as to when problem started as I don't use it very often and the oldest restore point is Dec 30.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
7 Pro 64 bit
Corporate network = IT department
Get them to sort it out
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Corporate network = IT department
Get them to sort it out

I am the local IT help desk / network admin. :o Was hoping for some help here.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
7 Pro 64 bit
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