Solved Puran Defrag Error

[writhziden]

This is not a pressing concern, but I am receiving the following error from time to time running Puran Defrag:

Faulting application name: PuranDefragGUI.exe, version: 7.3.0.0, time stamp: 0x4ef83885
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc00000fd
Fault offset: 0x0000000000054f4a
Faulting process id: 0x1904
Faulting application start time: 0x01cd5bc21c52e257
Faulting application path: C:\Program Files\Puran Defrag\PuranDefragGUI.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 31b5245d-c7bf-11e1-bf7d-60d819ef9b8e

Any help would be appreciated.

 

[Golden]

Bleh! As far as I know Greg's the power-user of this software, so maybe he has some insight. I'm guessing you have tried reinstalling it and it gives the same error?

Regards,
Golden

 

[writhziden]

Tried re-installing it. Still get the same error. I may try restarting my system, uninstall, and re-install it again (with restarts in between) to see if that helps.

 

[gregrocker]

Oops. I have no idea what's causing it as I've never had a problem with it before myself, or heard of one until now. I'd file a bug report with Puran. Puran Defrag Support.

I switched from Auslogics about two years ago after Cluberti traced a boot hang to system files needing defrag and it provided the only boot-time defrag (with full Disk Check) that cut startup time in half.

I've put it on perhaps a hundred or more installs since then and recommended it here for installs since that time and have heard no complaints until now.

 

[writhziden]

No worries Greg. I'm sure I am just doing things that most users do not. I run my system as a standard user, so I installed it with administrative privileges. Probably should have logged into my administrative account and installed it that way. I have since done so and am seeing if the problems persist.

I currently am not sure whether it was installing it with my standard user account through the administrative account or if it was due to running it with my standard account through the administrative account. I'll do some testing and let you know what the case is.

 

[derekimo]

I use it all the time, I've never gotten that. I do run it from my admin account though.

 

[writhziden]

Nope, had the same problem again installed from my administrative account and running on the administrative account... Ran SFC /SCANNOW, and no problems. I wonder if it does not do well when running behind another window or when my blue screen tool runs. I'll have to check each of those scenarios next.

Edit:

Appears a reboot and defrag during boot may have resolved the issue. I'll post back if it reoccurs.​

 

[gregrocker]

I received this email in reply to mine to Puran referencing this thread:

Hello Gregrocker,

Thank you for your Email and supporting Puran Software. I highly appreciate it.

It looks like the problem is solved now.

Usually, such errors are fixed by using "Restart - Defrag - Shutdown + Full Disk Check" option. It seems like end users facing such problems have errors on their hard disk/file system which when fixed by disk check solves the problem.

Thank you

Regards,
Vishal Gupta
Puran Software

Did you run the full Disk Check which might have repaired errors, Mike?

 

[writhziden]

Seems just the reboot and boot time defrag resolved the problem without needing to do a disk check. I did a disk check a few days ago, and I have not done anything that would be likely to cause corruption since then. My hypothesis is that the GUI was having issues due to me forgetting to reboot after installing the software, although the boot time defrag may also have set things straight.

If it was the boot time defrag, I would further hypothesize that there was an issue moving a file that could not be moved while Windows was running. Once it was moved during boot time, it no longer needs to be moved during subsequent defrags and so it works fine.

The second scenario seems less likely since the logs show a problem with the GUI and not the defrag program itself. I am fairly sure the first hypothesis has a higher probability of being true. Maybe I should write Puran and let them know that it might be a good idea to recommend a reboot when Puran finishes installing.

 

[gregrocker]

I was hoping they would interact in this thread, but please keep us posted what they say if you contact them.

 

[writhziden]

Will do. I will also schedule a disk check for my next boot just for peace of mind and so I know I followed all their recommendations.

 

[gregrocker]

I find pairing Disk Check with boot defrag is one of the nicest features of Puran. It assures users get one periodically and fixes any issues before defragging them.

 

[writhziden]

Alright, I found the issue. My grub installation was interfering with hibernate which resulted in hard disk corruption... Argh, stupid grub 2.0!! I am now going to try installing Ubuntu through Windows instead of on a separate partition and see if that resolves the problem. Hopefully I can find a way to get my research equipment to work through the wubi interface (it was not before, which is why I went the other route)...

Anyway, this thread is now solved. I will send a message to the Puran developers letting them know.

 

[gregrocker]

It's always best to use this method to Dual boot Ubuntu-Win7 to avoid multiple ways GRUB can corrupt Win7 when on the same HD.

 

[writhziden]

Unfortunately, those methods are a bit outdated. GRUB 2.0 is a whole new animal. I'll admit that I have not yet done the full research necessary due to not having time to do so, but a cursory search did not give me an option to use the Windows bootloader without wubi installed. I believe EasyBCD still expects the old grub setup file and will not take the GRUB 2.0 files to load, or as I said, I just have not found the right steps to do so...

I had set up a triple boot system with Linux, Windows XP, and Vista once upon a time using EasyBCD (what a headache that was to figure out the right order to install everything!!). I still have my README file I made:

HP Setting up HP Computer to Triple Boot Between Vista, XP, and Linux


Backup Vista Partition.
Delete all partitions.
Use Partition Magic to partition as follows:
Vista 393239.552 MB NTFS
FACTORY_IMAGE 13199.360 MB NTFS
XP 10270.720 MB NTFS
LINUX (REMAINING SPACE) EXT3
Install Fedora 11
Install Wireless
Backup MENU.lst
Restore Vista Partition to partition (hd0,0)
Install XP on XP partition (hd0,2)
Install INF and Graphics Drivers
Install Microsoft Installer 3.0 and reboot
Install Microsoft .NET Framework 2.0
Install EasyBCD 1.7.2
Run EasyBCD 1.7.2
If XP isn't in the Entries, add it (Make sure to use C:\ drive)
Add NeoGrub through the NeoGrub tab
Configure NeoGrub through the NeoGrub tab
Open menu.lst with wordpad and copy and paste to the NeoGrub configure file
Go to Manage Bootloader and backup the bootloader settings
Reinstall the Vista Bootloader and Write MBR
Reboot.

Everything should work as expected. Good luck.

 

[gregrocker]

Are you saying that Barman's procedure to Dual Boot Linux using Easy is not possilbe with GRUB2? Is there any way to get it to work as it seemed to keep GRUB off of the Win7 partition enough to avoid corruption?

I do not use Ubuntu or GRUB but have been dealing with the way it corrupts Win7 since the beginning here.

 

[writhziden]

It seems to me that EasyBCD is no longer the way to go now that GRUB 2.0 is around. I do wonder if the information in the grub file could be used the same way as my menu.lst. To be honest, though, I would prefer to get wubi working because EasyBCD has its own annoying side effects with the boot loader. You helped me with one of them when I could not get to the Advanced Boot Options screen after using EasyBCD.

 

[gregrocker]

Yes, I still do not advise moving the System Boot using EasyBCD because it doesn't do the job fully and leaves WinRE off of F8 menu. The only way I know that covers everything (and checks it all out to do necessary repairs all the while) is Mark Partition Active followed by Startup Repair - Run 3 Separate Times.

I guess I'll drop the Barman post I've linked to countless times over the years. It seems it's outdated. Do you think this is still the best method then: Dual-Boot Windows 7 and Ubuntu in Perfect Harmony - windows 7 - Lifehacker

 

[writhziden]

The method described there is what I used and had the hibernate issue. I then hosed Ubuntu by making my System Reserved partition active. I tried to repair the GRUB with the Boot-Repair CD, and instead of repairing that, it repaired my Windows boot and deleted Ubuntu.

That is why I decided to do the wubi method now. Luckily, I had backed up my Ubuntu installation to a .bz2 file on Thursday, so I did not lose anything. This seems like a royal pain to dual boot with Ubuntu, but if I can get my research equipment working right with wubi, it should be fine. I had no issues with wubi prior to this nightmare starting due to my research equipment making the computer turn off when I plugged it in.

 

[gregrocker]

I think I'm going to back off giving Linux multi-boot advice until it becomes plain again what interferes with Win7 least.

GRUB corruption issues were plentiful for a long while but have decreased so maybe GRUB2 is responsible.