Quicken and Windows 7-64bit- Printing Checks

[lrthames]

What do you mean "redirect the 990c to your regular printer"?

 

[CoastalKid]

Print checks working w/ Windows 7 and HP C6180

Like all of you, I could not print with my newly installed Windows 7 x64 and HP printer. However, I stumbled upon something that worked!

Here is what did not work:
Upgrade from 2007 to 2010 (supposedly, 2010 is Windows 7 ready - not the case)

Here is what worked:
Taking a queue from barney rubble:
1. went to printer settings for checks
2. checked 'continuous'
3. checked 'bypass drivers'
4. ran a series of checks (found that continuous is only good for printing voucher checks, since it prints one check per page). checks printed just fine, which was inspiring. however, no value with non-voucher checks.
5. went back to check print settings and unchecked 'continuous'.
6. checks print perfectly now.

Something about getting that first connection to the printer and off we go...
can't explain it.

hope this is helpful.

 

[barney rubble]

It's Time to Drop Quicken

Coastal Kid:
I'm delighted that I was able to head you in the right direction. Ironically, the tips that helped you no longer work for me. It just stopped working one day. My remedy was to print to Quicken PDF (Acrobat doesn't work either) then print the checks from PDF. But even that isn't an acceptable option since the PDF alignment is off just enough to obscure the dollar amount.
I've tried every suggestion listed here (from installing a virtual printer to buying another printer) plus some others offered by HP's tech support but none of these worked. I even tried converting Quicken files to QuickBooks but that didn't work either.
I've spent so much time trying to get this program to work properly I would call it my new hobby except the very definition of hobby implies enjoyment.
I've finally decided to replace Quicken with another personal finance software that works out of the box. After trying several other programs I think I've settled on Money Dance. It lacks the aesthetics of Quicken but it's serviceable and works.
My review of alternate software has made me understand why Quicken dominates it's category. But therein lies the problem. There isn't another product that truly challenge Quicken's market share so they have no incentive to improve their bloated product and their incredibly poor tech support.

 

[Jgraycpa1]

The solution proposed by jhollywd really works! Thank you. Thank you. Thank you. This was a really irritating glitch.

The instructions provided by jhollywd (but with additional detail) are as follows:

1) Add HP Deskjet 990c printer on LPT1 - Go to "Start", then "Devices and Printers" then Add a printer. Click on "Add a local printer" and select to use existing port LPT1. Click Next. Select HP in the left column. Select the HP Deskjet 990c. If you don't see it at first, continue to scroll down. Hp "Deskjet" printers are further down. Ignore the "HP Printers" listed at the beginning.

2) Name the new printer "Quicken HP Deskjet 990c" or whatever else you want to in order to identify it as the one you will use in quicken.

3) Once added, right click the new printer and open "Printer Properties". This is not the same as "Properties". Choose "Printer Properties".

4) Click on the "Ports" Tab. Change the printer port checkbox to that of the HP printer you actually want to print on. Scroll down if you don't see it at first.

5) Open Quicken and set your Quicken printer preference to the "QUicken HP 990c" and voila you will be able to print.

Note that the new Quicken Printer that you set up will not be visable in the printers list after you close the Devices and Printers window, but Quicken will continue to print to the actual HP printer.

Again, thanks go out to jhollywd.

Here's the Deskjet 990c link. I'm surprised it's not on your HP list.

Product search results

My test computer has 3 partitions: VISTA 64, Windows 7 -32 bit, and Windows 7 64-bit. When I try to print a check in the Windows 7 64-bit partition, the print job gets stuck in the spooler. Checks print fine in VISTA 64-bit and Windows 7 32-bit. Interestingly, the checks do print fine in Windows 7 64-bit using Quickbooks 2003. It is just Quicken 2007 in Windows 7 64-bit that has a problem printing Quicken 2007 checks.

The problem that occurs with HP printers is a relatively easy workaround. Add HP Deskjet 990c printer on LPT1:, name it "Quicken HP Deskjet 990c". Once added, go back into Printer Properties and change the printer port checkbox to that of the HP printer you actually want to print on. Set your Quicken printer preference to the "QUicken HP 990c" and voila you will be able to print.

This happened in Vista Business and then I lost the printer profile when I upgraded to Windows 7 Professional so i had to do it again.

Kind of sucks because if you use online banking with Quicken the banks only support through something like Quicken 2005. A catch-22, no?

 

[jhollywd]

Quicken 2010

Anyone tried Quicken 2010? Now that I have 2007 working, I'm afraid to switch. However, i'm told there's about a month left to use online banking... Anyone have any ionfor on the changes?

 

[CoastalKid]

i went to 2010 because; 1. my printer wouldn't work w/ 2007 and 2. Quicken explicitly states support for Windows 7 on Quicken 2010. Paid ~$50US on amazon for 2010 premium and installed. Printer didn't work ...
Did the crazy process noted above and am now printing checks without a 'logical' reason for working.

haven't heard anything about the online banking... what do you mean? mine works fine.

cheers.

 

[barney rubble]

The solution proposed by jhollywd really works! Thank you. Thank you. Thank you. This was a really irritating glitch.

The instructions provided by jhollywd (but with additional detail) are as follows:

1) Add HP Deskjet 990c printer on LPT1 - Go to "Start", then "Devices and Printers" then Add a printer. Click on "Add a local printer" and select to use existing port LPT1. Click Next. Select HP in the left column. Select the HP Deskjet 990c. If you don't see it at first, continue to scroll down. Hp "Deskjet" printers are further down. Ignore the "HP Printers" listed at the beginning.

2) Name the new printer "Quicken HP Deskjet 990c" or whatever else you want to in order to identify it as the one you will use in quicken.

3) Once added, right click the new printer and open "Printer Properties". This is not the same as "Properties". Choose "Printer Properties".

4) Click on the "Ports" Tab. Change the printer port checkbox to that of the HP printer you actually want to print on. Scroll down if you don't see it at first.

5) Open Quicken and set your Quicken printer preference to the "QUicken HP 990c" and voila you will be able to print.

Note that the new Quicken Printer that you set up will not be visable in the printers list after you close the Devices and Printers window, but Quicken will continue to print to the actual HP printer.

Again, thanks go out to jhollywd.


As anyone who has followed this knows, I've tried everything including adding the 990C. And it never worked because HP Deskjet 990C never showed up as an option on the list of HP printers.

If this has happened to you simply run a Windows Update which is on the bottom right hand side of the page where you need to select the printer model #.

After completing the update then follow the directions provided by JGrayCPA1 and it's a breeze.

Two final observations:
1: When the 990C is initially installed it will try to print a "test page". The printer will freeze just like it's been doing in Quicken. Just ignore that.

2: The 990C installed as my default printer and my actual printer (HP 6210) has been replaced by the 990C (the 6210 no longer appears in my list of devices). It doesn't really matter since all of my printing preferences remain the same and I can print in every program.

Many thanks to all who contributed to the 990C fix.

 

[Jgraycpa1]

Quicken 2010

The reviews regarding Quicken 2010 are filled with horror stories. I will wait as long as I can before upgrading. I have not seen anything about not being able to use online banking after the next month if we don't upgrade. Does anyone have more details about this? Is it true?

 

[lrthames]

From what I understand, if you have Quicken 2007 or before, Quicken will drop support for online banking in April. You have to upgrade before that. I have also seen terrible reviews of 2010 so I am in the market for Quicken 2009. I figure that gives me a couple more years and other versions of Quicken will come out. The price of Quicken 09 on eBay has actually gone up in the last month probably due to a higher demand because the word is out the Quicken 2010 has many detractors.

 

[apensa]

I just wanted to chime in with the same problem. I have been working with HP and Quicken. Both are about as useless as can be.....especially for an old fart like me that can barely understand computereze. It seems to me that Quicken blames Windows and HP, HP blames Quicken. I have quicken 2007. Everything works fine with the 64 bit Windows 7 except when in comes down to printing checks and reports. I have been working with both companies for over a week and have downloaded, uninstalled, downloaded, unistalled, etc, etc every driver they have suggested. Everything was fine until HP came out with the "Full Featured" driver for the J3680. Up until then I was using an interim driver from HP and the driver for the D2400 printer. When they came out with the full featured driver for my printer, everything went south.

I have given up with both companies. I am using a work around suggested by Quicken. I use the Quicken PDF printer, save the check or report to my desktop and print from there using the actual HP J3680 printer.

 

[barney rubble]

Follow Up to Apensa

I completely understand your frustration - I too spent endless hours installing and uninstalling to the point that nothing worked. However, now my HP6210 is working just fine.

I recommend that you completely uninstall your HP Printer and then reinstall through Windows 7 (automatic setup using your USB connection). This should get you back to where your printer works in everything but Quicken.

Then follow the directions for installing the 990C printer (if you do not see this listed as an option click on Windows Update just under the list of printers and it will come up).

Follow the steps outlined by Jgraycpa1 and others in this thread. You should have no problem using your printer in Quicken and every other program.

This finally worked for me last week and everything is running smoothly now.

 

[apensa]

Barney, that 990C was one of the ones that I tried. Don't know whay it did not work for me. I have to tell you I was very impressed by Quicken's customer service as far as this situation went. They ended up giving me a free call back and we were able to work it through via one on one conversation. I'm up and running now with full feature and able to print checks and reports as well as other print jobs.

 

[CoastalKid]

apensa, are you not going to share your secret to success?

 

[Warcon]

Windows 7 x64 and Quicken printing

Following someone else's suggestion, I loaded an HP 990C driver and am now able to print all Quicken 2008 Checks, Reports and Invoices using an HP D7560 Photosmart printer. With the regular driver I was not able to print to the HP from Quicken. GIve it a try!

 

[apensa]

Don't give up on Quicken

apensa, are you not going to share your secret to success?

Don't give up on Quicken for help. They really stuck with me until we had the problem solved.

 

[38super]

this fix i found was not to be logged in as "administrator" just create a account as a regular user. quicken works like a champ. hope this helps.

 

[headscratcher]

I'm using Quicken 2001, Windows 7 64 bit machine, and an HP D4260 printer. I cannot print reports. I tried the hp 990c fix, but my 4260 printer will not print. All its lights are flashing. Both the virtual 990c and the 4260 are installed on the USB port. Is this correct? I tried making each the default printer.

Is it necessary for me to reinstall Quicken as the administrator? Will this make a difference?

Thanks,

Headscratcher

 

[apensa]

I like your handle.....describes me to a tee. I take it the Windows 7 OS is the new item in your system. Well, good luck. I went back an forth between HP and Quicken for over a month to no avail. Finally had to get Quicken 2010 to get it to print checks and reports. If you haven't already, do a Google search with the key words "Quicken" and "Windows 7" and you will have a lot of reading to do. You are not alone on this one.

 

[headscratcher]

aspensa- Thanks! It seems like I'm continually scratching my head, trying to figure out these !@#$%^& computers.

Check out my latest round with Quicken and printer drivers at:

Windows SIG Forums

I have another experiment in the works. I'll post with my observations, soon.

I haven't heard too many positive things about Quicken 2010.

Headscratcher.

 

[Warcon]

Quicken 2010, Windows 7 x64, HP D7560

Although I had already solved my problem with Quicken 2007 and Windows 7 x64 by loading the HP 990C driver, I decided to purchase Quicken 2010 and see what happened. Much to my surprise, everything is working perfectly! Printing checks, reports and PDF invoices [I have the Home and Business version]. Quicken 2010 seems to have been a cure-all for my system. I did run the 2010 install setup using the 'Run as Administrator' method, if this helps anyone. I no longer need the 990C driver and I run only the HP D7560 64bit driver for all functions.

Quicken is still my choice for financial support for my personal and business needs, at least for now.