Radeon Mobility HD 4570 Not working after win 7 upgrade

[karrir]

Finally it works,

Matthewatts I got some problem with 8.652.1
I flash bios 2.04 and try latest catalyst drivers from acer side.
I also used mobility modder and try to fix problem with no succes.
Finally I try drivers with acer win7 upgrade CD and no error code 10 and ATI PowerXpress really works how it should works.
It´s strange that older drivers works but latest drivers from acer side NOT!
Hopefully this was helpfull for somebody....

 

[matthewatts]

Karrir good sir, you are a genius.

Anyone having a problem can fix PowerXpress and restore functionality as follows:

Uninstall all ATI products using Control Panel > Programs and Features (NO need to uninstall drivers through device manager)

Flash the bios to version 2.04 (Downloadable from Acer Home > service & support > driver download > notebook > aspire > 7535g > select windows 7 from dropdown menu and see v2.04 under BIOS tab)

Insert the Acer (green?) Upgrade DVD that came with the Windows 7 DVD and run the setup from Common Drivers > Video_AMD_PUMA_Win7_X86X64_8.634

And low and behold upon reboot PowerXpress shows High performance in the box and will switch automatically again!

Karrir - Nice one! Hope you don't mind me spelling it out for everyone and stealing your thunder

 

[TomBoyNI]

Just had to pop onto the forum here to say thanks

I have been following this thread for months hoping a solution would be found. I had applied the fix that involved the computer believing it had 2 monitors.

Since that I have updated the BIOS and all is now back to how it should be

What happened for me was I updated the BIOS, then checked Add/Remove Programs and in there there was the Catalyst Manager, which I left alone, I put the Acer upgrade disk in and installed the graphics card.

That's it all is now well, so a big thank you to this forum!

 

[marbles65]

hi all,,, i had tried all previous fixes,,, even with the bios update installed on one of my acer 7535g lappys with no affect,,, did not work every time,,, the hd4750 drivers kept giving me a code10,,, then i followed Mathews fix in post 82 and after using REVO uninstaller to remove ATI software,, then used advanced search (press windows key+F) and typed in top right ATI and removed all then CCC and removed all then i installed the Video_AMD_PUMA_Win7_X86X64_8.634,,, rebooted,,, on reboot looked in device manager and the hd 4750 was installed and the switchable graphics worked fine,,,,
i then downloaded the 2.04 bios update for my second acer 7535g,, followed the exact process as before with the install and this also worked fine,,, switchable graphics on both my machines at last,,, big thanks for all your help all who have posted and i hope Mathews fix works on yours and
good luck.

 

[arkeo]

I'm back to square one.

I was forced to reinstall Windows, and now I can't get it working, not with the 9.10 drivers (which were the ones I was using, and everything was fine) nor with the 10.2. No matter how I try to uninstall and then reinstall modded drivers, I'm stuck with the 3200...

And I also can't get the BIOS to flash, it always fails with error code 0x4D0 and no other explanation.

Why, oh why???

Could the fact that I'm running a retail version of Windows, and not the Acer upgrade, be an issue?

 

[arkeo]

All right, it's finally working!

Don't bother with the Device Manager control panel, it's useless.

Uninstall and wipe everything you've tried to install before, restart if required.

Device Manager at this point will give you a working 3200 and a code 10 4570. Fine.

Run the Mobility Modder on a full CCC ATI suite, then install it running setup.exe (DON'T update or install the driver through the Device Manager, THAT is what is useless!).

Restart when asked to, open up the CCC, select PowerXpress from the drop-down menu, and voilà! If your 7535 is plugged in, the 4570 should be selected by default.

That's it! No BIOS updates, no strange drivers from the past! Well, actually I used the 9.12 Catalyst Suite, I've not tried with the 10.2 and I don't think I will...

Of course, next time I'll be forced to reinstall Windows I might give it a try with the new drivers (and I hope that's a looong way into the future!), but I'll keep CCC 9.12 in a safe place in the meantime...

Hope this helps!

 

[MrPipe]

It's a good feeling to know that a problem shared, finally gets sorted - god knows how many months on!!! Good work all - glad this thread has been helpful.

Unfortunately for me, I managed to lose the original ACER installation cd, so will have to stick to the manual desktop switch for now.

If any of you are feeling charitable and wouldn't mind lending / copying me your installation disc please private message me - will return I promise!!!

Otherwise lets enjoy some meaty graphics useage!

MP

 

[marbles65]

hi mr pipe,,,, pm me your address and i will give you a disc as i have 2 remember (i got 2 of the acer lappys,,,lol)
cheers

 

[Stoo]

Have had my 7535 since jan30 and upgraded to win7 2 weeks ago. Much frustration too! Since then I`ve totally reinstalled vista, split my hd into 2 drives, installed win7 into the new partition to make it dualboot and am still trying to get the hd4570 working in my win7 drive!
Tried several attempts toget it going before I split the drive and failed miserably.
So splitting drive at least gives me a machine to use whilst I try to get it going again. This is my first computer since owning an Amiga2000 in the 80`s. I miss my Amidos operating system small and reliable it was! So try, try and try again.

 

[fastphil]

i have tryed all ways on this thread,when i try to run program i get a driver failed where am i going wrong? its driving me nuts

 

[marbles65]

hi,,, right ,, this worked on 2 acer 7535g lappys with the 4750 ati cards in,,,
1/ update the bios on the acer support site to the latest windows 7 bios v2.04,,, its in a previous post in this thread,,,
2/ download and install driver sweeper,,, ccleaner,,, revo uninstaller
3/ uninstall all ATI and CCC software using either windows removal app or revo uninstaller,,,
4/ use advanced search to gat all bits left over,,, press windows key + F ,, and type in ATI and CCC into search box in advanced search and delete all it finds,,,
5/ go into device manager and remove drivers for both the hd3200 and hd 4750
6/ run driver sweeper for ATI drivers and delete,,,
7/ run ccleaner to sort out the registry,,,,
8/ have your acer drivers update disc in the drive (the green one) start the disc and install the Video_AMD_PUMA_Win7_X86X64_8.634 drivers and reboot the pc when its installed,,,
hopefully this would have worked and you have the drivers installed and the switch-able graphics work fine
good luck.

 

[sstar2211]

Hi,
I tried to install bios 2,04 and driver from ACER for 7535g laptop. ALthough now I CAN switch normally like Vista before, there is a problem that windows still play on HD3200 (though system recognizes HD4570).
You just try installing some game like street fighter 4, the game recognize HD 3200 though it is in High-performance GPU. The frame rate is low.
When I first buy this computer. It is running on Vista, recognize HD4570 and play Street Fighter 4 very well.
Do you have any idea?

 

[Stoo]

All Works Fine!!

Finally. My graphics card works and so does the CCC and ATI software. Even tells me that it`s going to switch when I pull out the power cable. Here`s how.

0) Download and flash the 2.04 Bios. Not sure if this is actually necessary, but it is what I did.
1) I started again from scratch by going into the folder ACER/Preload/Autorun/AutorunX and running the AutorunX App
2) Click Contents and install eRecoveryManager
3) Run it and select Restore and then choose Completely Restore System to Factory Defaults. This will set your system back to the way it was when it first arrived.
4) Once this has all finished Insert your Acer Upgrade Disk and follow the instructions,
but when asked to select what to install deselect the ATI Dislay Drivers. DO NOT install them yet!!
5) Everything is hunky dory with your system now except for the ATI drivers and at this point you may get a message telling you that the drivers are missing. Don`t worry.
6) Run the Programs and Features from the Start/Control Panel, select ATI Catalyst Control and uninstall it.
7) Make sure you restart your system at this point if it doesn`t offer you the choice.
8) Put your Acer Upgrade disk in and go to CommonDrivers/Video_AMD_PUMA_Win7_X86X64_8.634 and run SetUp. Install the lot. Again you may have to restart your system manually if not offered the option.
9) By this point your Display Drivers should be functional and you are nearly good to go.Goto Programs and Feature and unistall the ALPS Touchpad as it won`t be functioning properly.
10) Run the ACER/ AutorunX app again and install the ALPS Touchpad x86
11) Run the ACER/ AutorunX app and install the AMD USB Filter Driver.

Yay!!! Your system should now have all the original software, win7, your GFX cards and every other feature you bought the Aspire 7535G for in the first place. Have Fun. By the way, it took me 3 total system installs and nearly 2 months to get to this point so don`t give up. Stoo

 

[MrPipe]

I just wanted to quickly post and say that I finally got everything working correctly...just a year on!

Thank you to everyone for the advice posted and especially to the kind soul who gave me their spare windows 7 disc

 

[arkeo]

BTW,
AMD now support mobile graphic cards out of the box in their Catalyst drivers (no mobility mod needed any longer). It works just fine, I already tried it two or three times without any problem (download, double-click, install--finally, the way it should be! ).

 

[aldogreat]

Not convinced

Still not convinced; have tried all these 'remedies'. No errors, system says it is switching cards - balnk screen etc then comes back on - as dull as ever. in Vista the 4570 was much brighter
???

 

[martijndeman]

Dumb luck?

After trying everyting that was posted here, I simply downloaded the Mobility tool. Solved all my problems to my surprise. Just download, install, and let it get the right driver for you. I don't know if it installs the latest driver. But at least my HD 3650 is active again on my Aspire 8530G. Also the HD3200 is active in the device manager.

Google for: catalyst_mobility_64-bit_util.exe

Hope it helps!

 

[cosminpopescu92]

it is really easy

hi

a few teething problems with windows 7... I recently purchased an acer aspire 7535g with vista - it has two graphics cores - an onboard 3200hd for low power stuff and a more powerful hd 4570. These are controlled by catalyst control centre (ccc) and worked fine...

...until i upgraded to windows 7

- now power express does not seem to recognise either cards although the 3200 appears to be working. When i check the hardware section of the computer, both cards are recognised, but a fault is diagnosed with the 4500 series card - it says the card cannot start - code 10 error

the cards are supposed to switch automatically when the computer is plugged into / out of mains power.

I have downloaded the most recent versions of ccc and the most recent ati drivers but this has not rectified the problem.

I need the 4570 card. Has anyone experienced similar / suggest a solution??

you have to go to the device manager , right click on the video card with the exclamation mark (hd 4500) , click on the uninstal button , the check the little box that says delete device drivers (or something like that) , then click ok , then the device will uninstall , windows will download the right driver (witch i dont't know why it wouldn'd update the first time) , and everything goes smooth

 

[GenMayhem77]

Help....

Having the same problem. Only problem is have not got recovery software and have now installed Windows 7 Ultimate. Catalyst drivers will not recognise on system, cannot download direct from either Acer or ATI, and HD 4570 still not working. Been at this for 4 days now and about to throw the damn thing down the stairs!!!!