Solved Raised IRQL Fault vsserv.exe

[axe0]

While I was helping my father with installing the newest version of visio professional and office visio requested a reboot.
After the reboot, before I could login the system showed a bsod. This happened before, but this time I was there to help.

Unfortunately, this is a bsod I've never seen before.

Apparently, the last few times the pc reboots it happens every time, but I don't know since when...
Hope you guys can help my father.

 

[Arc]

fffff880`031fe838 fffff880`016c3d0aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xcd0a

Please uninstall BitDefender, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD after doing it.

 

[axe0]

Bitdefender was removed, but other av programs gave problems with performance like not opening a program or read your mail.
So Bitdefender has been reïnstalled, we'll be carefull with what is going on with the pc while running performance tests.

 

[axe0]

Since BitDefender has been reinstalled no BSOD has been coming up.

 

[Arc]

Nice. Let us know if you get any further BSOD.