@ marsmimar,
Yes, agree completely, stressing the hardware components is the right troubleshooting steps for this Stop code.
The link I posted in post #34 explains what testing needs to be done.
STOP 0x116: VIDEO_TDR_ERROR troubleshooting(also for STOP 0x117 errors)
Your recommendations are good, the next steps to take.
heatman323,
I recommend you install the nVidia driver from the Lenovo support site that marsmimar linked above.
http://support.lenovo.com/en_US/rese...DocID=HT073649 - this is the Lenovo support site that has your laptops drivers.
The link above will take to this site: Drivers and software - IdeaPad Y580 Notebook
Scroll down to the 'Video' section.
Download the 'Nvidia Video Driver Windows for Microsoft Windows 8 (32-bit,64-bit) - IdeaPad Y480, Y580' driver, Version: 9.18.13.546 (physx: 9.12.0613), date: 24 Oct 2012.
Strange date as it is next week but, it should be the most recent driver for your laptop.
From what you have explained previously, I think this will solve your crashes.
If the crashes continue, you need to start doing some hardware and system stress tests to find what is causing the instability.
First check your CPU core temps.
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Laptops with i7 CPUs and physical graphics cards are known to run hot. This can cause several different issues.
Start with the two tests that marsmimar suggested.
Click the links below, they are tutorials that will explain how you can run these tests.
1. Video Card - Stress Test with Furmark
2. RAM - Test with Memtest86+
Let us know if you have any questions.
Yes, agree completely, stressing the hardware components is the right troubleshooting steps for this Stop code.
The link I posted in post #34 explains what testing needs to be done.
STOP 0x116: VIDEO_TDR_ERROR troubleshooting(also for STOP 0x117 errors)
Your recommendations are good, the next steps to take.
heatman323,
I recommend you install the nVidia driver from the Lenovo support site that marsmimar linked above.
http://support.lenovo.com/en_US/rese...DocID=HT073649 - this is the Lenovo support site that has your laptops drivers.
The link above will take to this site: Drivers and software - IdeaPad Y580 Notebook
Scroll down to the 'Video' section.
Download the 'Nvidia Video Driver Windows for Microsoft Windows 8 (32-bit,64-bit) - IdeaPad Y480, Y580' driver, Version: 9.18.13.546 (physx: 9.12.0613), date: 24 Oct 2012.
Strange date as it is next week but, it should be the most recent driver for your laptop.
From what you have explained previously, I think this will solve your crashes.
If the crashes continue, you need to start doing some hardware and system stress tests to find what is causing the instability.
First check your CPU core temps.
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Laptops with i7 CPUs and physical graphics cards are known to run hot. This can cause several different issues.
Start with the two tests that marsmimar suggested.
Click the links below, they are tutorials that will explain how you can run these tests.
1. Video Card - Stress Test with Furmark
2. RAM - Test with Memtest86+
Let us know if you have any questions.
Last edited:
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- 76~2.0
- OS
- Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
- CPU
- Intel Core i5-3570K 4.6GHz
- Motherboard
- Gigabyte GA-Z77X UD3H, f18
- Memory
- 8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
- Graphics Card(s)
- Sapphire HD 7770 Vapor-X OC 1GB DDR5
- Sound Card
- Onboard VIA VT2021
- Monitor(s) Displays
- 22" LCD Dell
- Screen Resolution
- 1680x1050
- Hard Drives
- Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
- PSU
- Corsair HX650W
- Case
- Cooler Master Storm Scout
- Cooling
- Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
- Keyboard
- Logitech Wave
- Mouse
- CM Sentinel
- Internet Speed
- Dismal
- Antivirus
- Avast
- Browser
- Opera Next
- Other Info
- Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB