Random and constant BSODS.

[Patho]

Hi there!
I've built my new rig two weeks go... but I haven't tested it with my favourite videogames yet, since it's BSODS are a constant problem...
They appear in any moment... using windows and using games...
Using windows, the BSODS may appear a few seconds after logging in, or after 12 hours....
But when i get into a game, it wont last 5 minutes... and that if i'm lucky... i dont think it's a overheat problem, since i've monitoring the temperatures and they dont seem to go to unstable values... and also, here in argentina, it's freezing a lot
I'm running out of hope... I've reinstallet windows twice... and now i'm thinking of trying with windows XP... but it would be a shame, since my Videocard supports DX11...
Here is a list of what i've saw in the minidumps and in the BSODS... but dont trust this, since i've started using minidumps 3 days ago

BSODs:
0x00000008E
BAD_POOL_HEADER
IRQL_NOT_LESS_OR_EQUAL
0x0000000A
0x0000000c2
0x000000019

Files:
USBPORT.sys
ntkrnlpa.exe
rt86win7.sys
atikmdag.sys
dxgmms1.sys
win32k.sys ( win32k+b64d5 )
CLASSPNP.SYS ( CLASSPNP+45a4 )
ntkrnlpa.exe ( nt+683fd )
CLASSPNP.SYS ( CLASSPNP+42f8 )
ntkrnlpa.exe ( nt+380e9 )
hardware ( atikmdag+26d6ce )
Rt86win7.sys ( Rt86win7+106d2 )
hardware ( fltmgr+21473 )
ntkrnlpa.exe ( nt+89000 )
fltmgr.sys

Also, i've ran memtest, and it shows only 1 error per pass, in the test #8...

My system configuration (as seen on my profile) is:

OS: Windows 7 Ultimate X86          CPU: AMD Athlon II X4 620          Motherboard: MSI 770-C45          Memory: OCZ 2GB 1333MHz (PC3-10666) DDR3 (ocz3g1333lv2g)          Graphics  Card(s): Sapphire HD 5770 Vapor-X 1GB DDR5          Sound  Card: Integrated          Monitor(s)  Displays: Samsung SyncMaster 550v (Soon upgrade :P)          Hard  Drives: Western Digital 500 GB          PSU: CoolerMaster eXtremePower Plus 600W          Case: Thermaltake M9          Cooling: Factory cooling.

Thank you for your time!
PS: i'm uploading also all my minidumps so far...

 

[chev65]

If memtest shows any errors at all there is no way your system will run stable. You might try testing one stick at a time to find the bad one, or make sure your bios memory settings are correct for your memory. OCZ memory tends to require very specific memory settings in order to run stable. You might try the OCZ forums for this info.

 

[Patho]

Ok, i've just asked there...
Thanks!

PS: if anyone comes up with any idea, please write it =)
PS2: if i get the solution, i'll tell you.

 

[zigzag3143]

Hi there!
I've built my new rig two weeks go... but I haven't tested it with my favourite videogames yet, since it's BSODS are a constant problem...
They appear in any moment... using windows and using games...
Using windows, the BSODS may appear a few seconds after logging in, or after 12 hours....
But when i get into a game, it wont last 5 minutes... and that if i'm lucky... i dont think it's a overheat problem, since i've monitoring the temperatures and they dont seem to go to unstable values... and also, here in argentina, it's freezing a lot
I'm running out of hope... I've reinstallet windows twice... and now i'm thinking of trying with windows XP... but it would be a shame, since my Videocard supports DX11...
Here is a list of what i've saw in the minidumps and in the BSODS... but dont trust this, since i've started using minidumps 3 days ago

BSODs:
0x00000008E
BAD_POOL_HEADER
IRQL_NOT_LESS_OR_EQUAL
0x0000000A
0x0000000c2
0x000000019

Files:
USBPORT.sys
ntkrnlpa.exe
rt86win7.sys
atikmdag.sys
dxgmms1.sys
win32k.sys ( win32k+b64d5 )
CLASSPNP.SYS ( CLASSPNP+45a4 )
ntkrnlpa.exe ( nt+683fd )
CLASSPNP.SYS ( CLASSPNP+42f8 )
ntkrnlpa.exe ( nt+380e9 )
hardware ( atikmdag+26d6ce )
Rt86win7.sys ( Rt86win7+106d2 )
hardware ( fltmgr+21473 )
ntkrnlpa.exe ( nt+89000 )
fltmgr.sys

Also, i've ran memtest, and it shows only 1 error per pass, in the test #8...

My system configuration (as seen on my profile) is:

OS: Windows 7 Ultimate X86          CPU: AMD Athlon II X4 620          Motherboard: MSI 770-C45          Memory: OCZ 2GB 1333MHz (PC3-10666) DDR3 (ocz3g1333lv2g)          Graphics  Card(s): Sapphire HD 5770 Vapor-X 1GB DDR5          Sound  Card: Integrated          Monitor(s)  Displays: Samsung SyncMaster 550v (Soon upgrade :P)          Hard  Drives: Western Digital 500 GB          PSU: CoolerMaster eXtremePower Plus 600W          Case: Thermaltake M9          Cooling: Factory cooling.

Thank you for your time!
PS: i'm uploading also all my minidumps so far...

These were all caused by different things. when there is that many causes one has to thnk hardware. use these to find out what that means and what to try.
http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html

Let us know if you need help with this

Ken

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun  6 20:35:13.721 2010 (GMT-4)
System Uptime: 0 days 0:00:54.079
BugCheck 1000008E, {c0000005, f, 9600b978, 0}
*** WARNING: Unable to verify timestamp for fvevol.sys
*** ERROR: Module load completed but symbols could not be loaded for fvevol.sys
Probably caused by : hardware
BUGCHECK_STR:  0x8E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun  6 20:33:56.565 2010 (GMT-4)
System Uptime: 0 days 0:15:58.908
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  SDKSetup.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jun  6 13:58:28.240 2010 (GMT-4)
System Uptime: 0 days 0:27:28.973
BugCheck A, {84, 2, 0, 828bb3fd}
Probably caused by : ntkrpamp.exe ( nt!KiExecuteAllDpcs+141 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  MsMpEng.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 19:40:41.361 2010 (GMT-4)
System Uptime: 0 days 3:28:47.094
BugCheck C5, {14, 2, 1, 82968067}
Probably caused by : win32k.sys ( win32k!EngAlphaBlend+228 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  WinRAR.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 16:11:02.661 2010 (GMT-4)
System Uptime: 0 days 0:44:43.003
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  TrustedInstall

 

[Jonathan_King]

To add to Ken's post, here are some instructions for hardware tests.

For RAM:

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

For CPU:

Try this free stress test: Free Software - GIMPS

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.

For hard drive: HD Diagnostic

 

[Patho]

[Tue Jun 08 15:44:52 2010]
Self-test 1024K passed!
Self-test 1024K passed!
Self-test 1024K passed!
Self-test 1024K passed!
[Tue Jun 08 16:00:42 2010]
FATAL ERROR: Rounding was 0.4999580383, expected less than 0.4
Hardware failure detected, consult stress.txt file.
Self-test 8K passed!
Self-test 8K passed!
Self-test 8K passed!
[Tue Jun 08 16:17:47 2010]
Self-test 10K passed!
Self-test 10K passed!
Self-test 10K passed!
[Tue Jun 08 16:26:57 2010]
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
[Tue Jun 08 16:34:02 2010]
Self-test 896K passed!
[Tue Jun 08 16:50:33 2010]
Self-test 768K passed!

That with Prime95...
the stress test stopped because of... well.. a BSOD
but before it stopped, it showed those errors on cores 1, 2 and 4...

Now i'm going to burn and run the HDD Test...

 

[Patho]

BUMP
I just ran the HDD test with the tool for my correspondient disk, and everything went fine...
Proof:

I could not use the booteable CD... when i loaded it, it says that it was "unable to locate the license agreement file blablabla.txt", and it was there... so i used the in-windows tool... and booted in SafeMode to run it...
Later, i'll test again the CPU with Prime95 in safemode, but for now i'll test the memory with memtest 4.10... which works ok as booteable cd...
Cya tomorrow! i hope at least the memory go ok =/

 

[Jonathan_King]

I have to suspect CPU. I will contact a few people who can back me up before I recommend an expensive purchase such as that.

Are you overclocking at all? I so, restore it immediately.

 

[Patho]

Nope... The PC entirely is with the fabric configuration. nothing is OCed...
I've run memtest for a few minutes, showed up error in test 8 again, and now i've paused it because i need the pc for something...
Now i'm going to run it again...
Thanks for anticipated! =)

 

[Patho]

Update:
Memtest gives error at test 8... again...
I left it running for 8 hours and got 4 errors...

 

[Tews]

If memtest is reporting errors, then you should replace the faulty ram... test one stick at a time until you find the bad one... also this could possibly be a faulty slot, so test them in different slots just to be sure...

 

[Patho]

Status report:

[Wed Jun 09 06:32:28 2010]
Self-test 1024K passed!
Self-test 1024K passed!
Self-test 1024K passed!
Self-test 1024K passed!
[Wed Jun 09 06:47:50 2010]
Self-test 8K passed!
Self-test 8K passed!
Self-test 8K passed!
Self-test 8K passed!
[Wed Jun 09 07:03:57 2010]
Self-test 10K passed!
Self-test 10K passed!
Self-test 10K passed!
Self-test 10K passed!
[Wed Jun 09 07:20:22 2010]
Self-test 896K passed!
Self-test 896K passed!
Self-test 896K passed!
Self-test 896K passed!
[Wed Jun 09 07:36:41 2010]
Self-test 768K passed!
Self-test 768K passed!
Self-test 768K passed!
Self-test 768K passed!
[Wed Jun 09 07:52:30 2010]
Self-test 12K passed!
Self-test 12K passed!
Self-test 12K passed!
Self-test 12K passed!
[Wed Jun 09 08:08:18 2010]
Self-test 14K passed!
Self-test 14K passed!
Self-test 14K passed!
Self-test 14K passed!
[Wed Jun 09 08:17:30 2010]
FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected, consult stress.txt file.
[Wed Jun 09 08:23:19 2010]
Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
[Wed Jun 09 08:39:02 2010]
Self-test 512K passed!
Self-test 512K passed!
Self-test 512K passed!
[Wed Jun 09 08:55:06 2010]
Self-test 16K passed!
Self-test 16K passed!
Self-test 16K passed!
[Wed Jun 09 09:11:13 2010]
Self-test 20K passed!
Self-test 20K passed!
Self-test 20K passed!
[Wed Jun 09 09:26:40 2010]
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
[Wed Jun 09 09:42:57 2010]
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
[Wed Jun 09 09:58:05 2010]
Self-test 24K passed!
Self-test 24K passed!
Self-test 24K passed!
[Wed Jun 09 10:14:10 2010]
Self-test 28K passed!
Self-test 28K passed!
Self-test 28K passed!
[Wed Jun 09 10:30:02 2010]
Self-test 320K passed!
Self-test 320K passed!
Self-test 320K passed!
[Wed Jun 09 10:46:15 2010]
Self-test 256K passed!
Self-test 256K passed!
Self-test 256K passed!
[Wed Jun 09 11:02:27 2010]
Self-test 32K passed!
Self-test 32K passed!
Self-test 32K passed!
[Wed Jun 09 11:18:50 2010]
Self-test 40K passed!
Self-test 40K passed!
Self-test 40K passed!
FATAL ERROR: Rounding was 0.484375, expected less than 0.4
Hardware failure detected, consult stress.txt file.
[Wed Jun 09 11:35:10 2010]
Self-test 224K passed!
Self-test 224K passed!
[Wed Jun 09 11:50:40 2010]
Self-test 192K passed!
Self-test 192K passed!
[Wed Jun 09 12:07:05 2010]
Self-test 48K passed!
Self-test 48K passed!
[Wed Jun 09 12:22:41 2010]
Self-test 56K passed!
Self-test 56K passed!
[Wed Jun 09 12:38:26 2010]
Self-test 160K passed!
Self-test 160K passed!
[Wed Jun 09 12:55:21 2010]
Self-test 128K passed!
Self-test 128K passed!
[Wed Jun 09 13:11:41 2010]
Self-test 64K passed!
Self-test 64K passed!
[Wed Jun 09 13:28:24 2010]
Self-test 80K passed!
Self-test 80K passed!
FATAL ERROR: Rounding was 0.4926757813, expected less than 0.4
Hardware failure detected, consult stress.txt file.
[Wed Jun 09 13:44:24 2010]
Self-test 112K passed!
[Wed Jun 09 13:59:30 2010]
Self-test 96K passed!
[Wed Jun 09 14:15:56 2010]
Self-test 1280K passed!
[Wed Jun 09 14:31:46 2010]
Self-test 1536K passed!
[Wed Jun 09 14:47:58 2010]
Self-test 1792K passed!
[Wed Jun 09 15:03:01 2010]
Self-test 2048K passed!
[Wed Jun 09 15:18:53 2010]
Self-test 2560K passed!
[Wed Jun 09 15:34:12 2010]
Self-test 3072K passed!
[Wed Jun 09 15:49:37 2010]
Self-test 3584K passed!
[Wed Jun 09 16:05:28 2010]
Self-test 4096K passed!
[Wed Jun 09 16:22:06 2010]
Self-test 1024K passed!
[Wed Jun 09 16:38:36 2010]
Self-test 8K passed!
[Wed Jun 09 16:54:48 2010]
Self-test 10K passed!
[Wed Jun 09 17:11:52 2010]
Self-test 896K passed!
[Wed Jun 09 17:28:51 2010]
Self-test 768K passed!
[Wed Jun 09 17:43:53 2010]
Self-test 12K passed!
[Wed Jun 09 17:59:01 2010]
Self-test 14K passed!
[Wed Jun 09 18:16:05 2010]
Self-test 640K passed!
[Wed Jun 09 18:31:52 2010]
Self-test 512K passed!
[Wed Jun 09 18:47:56 2010]
Self-test 16K passed!
[Wed Jun 09 19:03:55 2010]
Self-test 20K passed!
[Wed Jun 09 19:20:39 2010]
Self-test 448K passed!
[Wed Jun 09 19:37:02 2010]
Self-test 384K passed!
[Wed Jun 09 19:52:02 2010]
Self-test 24K passed!
[Wed Jun 09 20:08:22 2010]
Self-test 28K passed!
[Wed Jun 09 20:23:40 2010]
Self-test 320K passed!
[Wed Jun 09 20:39:50 2010]
Self-test 256K passed!
[Wed Jun 09 20:55:49 2010]
Self-test 32K passed!
[Wed Jun 09 21:12:42 2010]
Self-test 40K passed!
[Wed Jun 09 21:29:12 2010]
Self-test 224K passed!
[Wed Jun 09 21:45:50 2010]
Self-test 192K passed!

That's the test i've been running today with prime95... everything works OK in the core 3... but not on the other ones as you can see in the report...

I'm going to move my stick to other slot... then check with memtest again...
PS: i only have 1 stick, so i can't take it out

 

[Patho]

I've moved the stick to other slot, but it stills the same, with errors on test 8...

Tst         |         Pass         |      failing address            |     good      |           bad       |          err.bits             |    count-chan
8             |       2               |   0004f6180c8 - 1270.0MB|     5e84b4e  |      5ec4bb4e    |       00400000              |    1

That's an example of one of the errors... it seems to change always on the third digit...
Take conclussions from that u.u

 

[Jonathan_King]

The stick could be bad. Have you tried a known good stick in all slots?

 

[Patho]

I'm going to do that as soon as i'm able to contact my friend to ask him for his memorys
but for the moment i only have my single stick...
I would like to know if i should take the CPU and the Memory to the Warranty / RMA... assuming of course, that the memory also haves a problem...
PS: i've also tested the graphics card with FurMark, and it all went ok... no stability or problem of any kind during the test...

Thanks all... seriously guys, thanks.

 

[Patho]

UPDATE:
no, i haven't forgot about this help you gave...
yesterday i got the answer from RMA. it was the memory failing.. the CPU was ok.
so if you ever have this problem again, look out for that.
Thank you all!