Random Bluescreen 0x0000001a

TVeblen

Building Stuff
Guru
Gold Member
VIP
Local time
9:17 AM
Messages
6,239
Location
In The Woods
Hi folks. I need some assistance with a blue screen I'm getting on an older computer running W7 Home Premium 32 bit. Grab All files are attached below.

This is a desktop:

  • P4 3.0 Northwood
  • Asus P4C800-E Deluxe MB
  • 3 GB PC3200 DDR SDRAM
  • Asus Radeon 9800 Pro APG Video card
  • 200GB WD Caviar HDD
This bluescreen occurs while the rig is unattended, usually after running idle all night. It does not occur while using the computer. It does not happen at the same time each day.


I have:

  • Run Memtest - 5 passes - all good
  • Run dskchk /r - All Good
  • Clean/defrag
  • Updated Hauppauge Drivers to the most recent.
If you can find something in the reports that will point me in the right direction it would be most appreciated.
TIA
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Hi mate, see in Carrona.org, STOP 0x0000001A: MEMORY_MANAGEMENThttp://www.carrona.org/bsodindx.html#top
Usual causes: Device driver, memory, kernel

Your crash dump says
Code:
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 1A[/COLOR], {5003, c0402000, 22ff, 22105ff}

Probably caused by : memory_corruption ( nt!MiAllocateWsle+6f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00005003, The subtype of the bugcheck.
Arg2: c0402000
Arg3: 000022ff
Arg4: 022105ff

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5003

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  TS2PS.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 828be422 to 8291a490

STACK_TEXT:  
a3681c34 828be422 0000001a 00005003 c0402000 nt!KeBugCheckEx+0x1e
a3681c68 828b47df c0010c44 84c499b8 00000000 nt!MiAllocateWsle+0x6f
a3681ca8 828a8495 00000001 04311000 00000111 nt!MiResolveDemandZeroFault+0x3cc
a3681d1c 82880a68 00000001 04311000 00000001 nt!MmAccessFault+0x180e
a3681d1c 00fbaac1 00000001 04311000 00000001 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
043b16c0 00000000 00000000 00000000 00000000 0xfbaac1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiAllocateWsle+6f
828be422 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiAllocateWsle+6f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  503f7f30

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x1a_5003_nt!MiAllocateWsle+6f

BUCKET_ID:  0x1a_5003_nt!MiAllocateWsle+6f

Followup: MachineOwner
---------

So, we may go for two things.....
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run it for at least eight passes. Preferably overnight.

BTW mate, there are some things you should take care of....
BIOS.
Code:
BIOS Version/Date    American Megatrends Inc. 1021.007, [COLOR=Red]3/16/2005[/COLOR]
Audio.
Code:
Name    SoundMAX Integrated Digital Audio
Driver    c:\windows\system32\drivers\smwdm.sys (5.12.1.3630, 564.75 KB (578,304 bytes), [COLOR=Red]12/4/2011[/COLOR] 10:30 AM)
Display.
Code:
Name    RADEON 9800 XT (Microsoft Corporation - WDDM)
Driver    c:\windows\system32\drivers\atikmdag.sys (8.1.1.859, 4.00 MB (4,194,816 bytes), [COLOR=Red]7/13/2009[/COLOR] 6:09 PM)
Network
Code:
Name    [00000007] Intel(R) PRO/1000 CT Network Connection
Driver    c:\windows\system32\drivers\e1g60i32.sys (8.4.1.0, 116.00 KB (118,784 bytes), [COLOR=Red]7/13/2009[/COLOR] 6:02 PM)
Please take care of these, too.

Update the results, when all done, ok?

I hope verifier will get something.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hey Archie. Thanks so much for taking a look. Very helpful info.

I will run Memtest (again, longer) overnight tonight and Driver Verifier after that, so probably no additional info till Sun or Mon.
After DV crashes the machine, do I generate new reports?
Do you just need the dumps?

As for drivers, I am hamstrung. This machine barely made it over the line with W7 compatibility tool and there are very few W7 drivers offered on the manufacturer's websites. For the video card there is only one driver that works at all (from Windows Update), all others I've tried crash the system immediately or do not work. It may very well be a case as "it is what it is" with a machine this old. I am prepared for that possibility.

However, bluescreens are very new. It has run for over a year without any.
I have been installing and uninstalling PVR programs, doing a cleanup and system restore after each disappointing candidate. I suspect that I screwed something up doing this. I am braced for the clean install (from an image).

Let me know what you think!

EDIT: Just checked. The last stable BIOS offered for the MB was 1023 dated 2005.07.05. It adds support for mobile processors (?). BIOS 1022 adds a multiplier for a Dothan CPU. The last OS listed is Windows 2003.
We are talking old here man!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
I can understand about the machine, mate :)

If DV cause ant crash, just collect those and upload those. Hoping there will be a way :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
OK, Memtest 86+ ran 8 passes - no errors.

I ran Driver Verifier. It didn't take long.
Bluescreen - Stop 0x000000c4 - portcls.sys

I selected a couple drivers I suspected might be a problem and ran those individually. They were OK.

I also ran my special hard drive torture test: 5 AV and anti-malware scans at once. No problem.

New Grabs below. Hope this helps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Here it is, mate!

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, 1c0, 820f9d40, 90fecd92}

*** WARNING: [COLOR=Red]Unable to verify timestamp for smwdm.sys[/COLOR]
*** ERROR: [COLOR=Red]Module load completed but symbols could not be loaded for smwdm.sys[/COLOR]
*** WARNING: [COLOR=Red]Unable to verify timestamp for aeaudio.sys[/COLOR]
*** ERROR: [COLOR=Red]Module load completed but symbols could not be loaded for aeaudio.sys[/COLOR]
[COLOR=Red]Probably caused by : smwdm.sys[/COLOR] ( smwdm+2d1fb )

Followup: MachineOwner
---------
smwdm.sys is SoundMAX Integrated Digital Audio driver, is to be updated from Analog Devices | Semiconductors and Signal Processing ICs.

aeaudio.sys is Andrea Electronics Corp Audio Noise Cancellation Driver, is to be updated from http://www.andreaelectronics.com/software.html

So do it at first, and see if it changes anything there. OK ? :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Arrgggh!

Tried changing Soundmax driver. v 6.10.02.6585. Sound doesn't work. Tried another, only get one channel sound. Only that original driver works (for sound).

Looks like I'm a goner. I guess I could try and track down why the sound driver is kicking in at 7AM in the morning with no one using the PC.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Arrgggh!

Tried changing Soundmax driver. v 6.10.02.6585. Sound doesn't work. Tried another, only get one channel sound. Only that original driver works (for sound).

Looks like I'm a goner. I guess I could try and track down why the sound driver is kicking in at 7AM in the morning with no one using the PC.
:eek:
Can you change the sound card?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
That is a good idea.
I could add a sound card. The P4C800-E MB has on board sound. That is the Analog Devices High Definition Audio chip (AD1985) using the Soundmax driver.

If it is the audio driver that is causing this crash, would a good test be to disable it in Device Manager and run it like that for a while?
If it crashes again with the audio device disabled could that mean there is another problem too?
If there is another problem then if I disable the audio and then re-run Driver Verifier will DV skip over smwdm.sys, to see if there is an additional faulting driver?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Nicely thought. Disable the drivers ... and run the computer.

But then it may crash on any other driver, as the system is old ... and its drivers :(

And, continuation with the driver verifier is also a very nice idea. Let the verifier ve there, and identify all the problem drivers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Yes, this is what is bugging me. I was very proud to get W7 up and running stable on this old girl (and they said it could not be done!) and it ran without a problem for a long time. So now I did something and screwed it up. I pushed it one step over the line!

I will experiment with it and let you know what I find.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
:thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Archie

Got a new bluescreen last night. This one was REFERENCE_BY_POINTER, Stop 0x00000018. This one came while it was recording TV.

I'd just like to know if it is the same driver.
I have not had time to try the tests we talked about. Probably this weekend for that.

New Grabs below. Thanks man.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Mate, it is stop 0x18, as you said.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 18, {852478e0, 85466d48, 1, fffffffe}

Probably caused by : ntkrnlmp.exe ( nt!ObfDereferenceObjectWithTag+4b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 852478e0, Object type of the object whose reference count is being lowered
Arg2: 85466d48, Object whose reference count is being lowered
Arg3: 00000001, Reserved
Arg4: fffffffe, Reserved
    The reference count of an object is illegal for the current state of the object.
    Each time a driver uses a pointer to an object the driver calls a kernel routine
    to increment the reference count of the object. When the driver is done with the
    pointer the driver calls another kernel routine to decrement the reference count.
    Drivers must match calls to the increment and decrement routines. This bugcheck
    can occur because an object's reference count goes to zero while there are still
    open handles to the object, in which case the fourth parameter indicates the number
    of opened handles. It may also occur when the object’s reference count drops below zero
    whether or not there are open handles to the object, and in that case the fourth parameter
    contains the actual value of the pointer references count.

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x18

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82c6045c to 82cdc490

STACK_TEXT:  
8e86dcc4 82c6045c 00000018 852478e0 85466d48 nt!KeBugCheckEx+0x1e
8e86dce8 82c6040a 85466d48 82c78f5e 82d43360 nt!ObfDereferenceObjectWithTag+0x4b
8e86dcf0 82c78f5e 82d43360 852b9a70 82d3cbb8 nt!ObfDereferenceObject+0xd
8e86dcf4 82d43360 852b9a70 82d3cbb8 82c65173 nt!PspReaper+0x84
8e86dd50 82df250a 00000002 c0b470e6 00000000 nt!PsReaperWorkItem
8e86dd90 82c93879 82c65066 00000002 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ObfDereferenceObjectWithTag+4b
82c6045c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ObfDereferenceObjectWithTag+4b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  503f7f30

FAILURE_BUCKET_ID:  0x18_CORRUPT_REF_COUNT_nt!ObfDereferenceObjectWithTag+4b

BUCKET_ID:  0x18_CORRUPT_REF_COUNT_nt!ObfDereferenceObjectWithTag+4b

Followup: MachineOwner
---------

0: kd> !object 85466d48
GetUlongFromAddress: unable to read from 82d69824
Could not read ObjectType address
But, it is also showing nothing. :(

From Carrona.org, STOP 0x00000018: REFERENCE_BY_POINTERhttp://www.carrona.org/bsodindx.html#top
Usual causes: Device driver, kernel, hardware

About hardware, we have the knowledge that it is old. But, we need to check for the drivers once again, as nothing is stressed in the dump.

Well, in the weekend then :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I've just disabled the Soundmax Device. We will see if that makes any difference between now and then.
Thanks again!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
You were right on about the sound drivers Archie. They are none-the-good.

However, the system crashed once again with the sound device disabled.
Stop 0x8E. This one occurred going into sleep mode.

I ran a bunch of tests this morning with Driver Verifier. This is what I found:

  • All non-Microsoft drivers (that are not sound related) work (no crashes when I check these individually)
  • Sound drivers definitely crash. portcls.sys and smwdm.sys. (dmk.sys is OK.)
  • Selecting only Microsoft drivers, but not any sound drivers or non-MS drivers, also crashed. Stop 0xC4.
The last dump file is the one where the crash occurred with just MS drivers - no sound.
Do you see anything different in that dump?
TIA
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
You are a real geek, TVeblen :geek: You used DV beautifully.

There are five crash dumps in the zip, and all are stop 0xC4, DRIVER_VERIFIER_DETECTED_VIOLATION.

And, all of them are caused by SoundMAX Integrated Digital Audio driver (smwdm.sys) and Andrea Electronics Corp Audio Noise Cancellation Driver (aeaudio.sys). All are almost the same.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, 1cc, b6e56d40, 836025e5}

*** WARNING: Unable to verify timestamp for smwdm.sys
*** ERROR: Module load completed but symbols could not be loaded for smwdm.sys
*** WARNING: Unable to verify timestamp for aeaudio.sys
*** ERROR: Module load completed but symbols could not be loaded for aeaudio.sys
Probably caused by : smwdm.sys ( smwdm+2d1fb )

Followup: MachineOwner
---------
It is from the last one, 04/11/2012; 11:40 AM.

But unfortunately I haven't found a crash dump with the Stop 0x8E. It is very difficult to infer about it without seeing the dump, coz it covers a wide area.
STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED http://www.carrona.org/bsodindx.html#top
Usual causes:
Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory.

Can you not make it sure about one, without seeing the crash dump :(

So.... what to do next ? :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ach! Such a dummy! I ran CCleaner to get some nice clean dump reports and deleted the dump with the 0x8E. Excuse me while I give my self a good dope-slap.

There, that's better! (d)
I can't thank you enough Archie. I feel it is pretty obvious what is going on with this old Betsy. I'll play with some more drivers and keep my eye on it. Maybe even find a PCI sound card, with at least Vista drivers, on EBay! I won't waste any more of your time with the obvious. I know you guys are busy over here!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
TVeblen, how much I may be busy, you are always welcome, and your issue is the priority.

If your computer is not running at its best, a lot of OPs will suffer there :geek:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Oh! MY computer (the one in my specs) runs smooth as silk!

This old Pentium 4 machine has been downgraded to the PVR station. Not that recording TV programs is a minor job.
Here's how it works:

  • I build a sate-of-the-art new machine for myself (goes my office)
  • The PC that was in my office gets demoted to Family PC
  • The Family PC gets demoted to PVR PC
  • The PVR PC gets sold off for parts.
And it's looking real obvious that I will be building a new machine this winter!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Back
Top