Random BSOD after playing any game

[SirBehl]

After playing any game my computer will blue screen randomly and it seems like my graphics driver is crashing. I've been updating my nvidia driver every time a new one comes out and it's the same problem I've done clean installations and it's the same thing everytime so I don't know if my nvidia driver is actually crashing or if something is causing it to or whatever I seriously don't know. Also, I've been having blue screens with blue screen view saying it was the ntoskrnl.exe, but just a few days ago I've been having blue screens with nwifi.sys being the cause instead. I have been thinking that ntoskrnl.exe was being caused by left over virtual drives from daemon tools, but I didn't find out how to completely get rid of them until yesterday, and the blue screen with nwifi.sys being the cause started 5/28. I'm not sure if I fixed ntoskrnl.exe or now if I have to problems. Sorry I was just explaining everything that has happened in the past since the other forums I usually ask for help hasn't responded for a week so I thought I should give my background here since it seems people reply fast. This is the rar with all the stuff with dump files for the ntoskrnl.exe bluescreens and then 1 or 2 dump files for the nwifi.sys bluescreens.

 

[writhziden]

All crashes related to your graphics card and/or its drivers. There are special steps that must be used to uninstall/re-install NVIDIA graphics card drivers. You should also check your DirectX installation.

DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

• If you are overclocking any hardware, please stop.
  
  
• Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

1. Download the drivers you want for your display card(s)
2. Click Start Menu
3. Click Control Panel
4. Click Uninstall a program
5. For NVIDIA:
   • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
   • Restart your computer
   • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
   • If any remain of the above, uninstall one at a time
   • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
6. Restart your computer after uninstalling drivers for all display cards
7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.


Also, the information you uploaded was incomplete/corrupted. Can you follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with the info again? I know very little about your system at the moment, so it is difficult to find other conflicts that might be interfering with the display card drivers.


In addition: Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.


Fill in your system specs in your profile, not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[SirBehl]

Alright sorry about that I just used the same folder I used on the other website. Here's the other folder from the program I ran and then I named the html "Performance report" for the file from the System Health Report. I don't think it's the graphics driver though because I've done clean installations for every update on the graphics card but I'll do what you said and see. But now, I yet again have another source for a bluescreen problem. On BlueScreenView it's say forever that ntoskrnl.exe was the problem, but then since 5/27 I've had two bluescreens that it said the cause was nwifi.sys, and finally today I had yet ANOTHER blue screen with it saying the cause is srv2.sys . Also, including the blue screens with nwifi.sys being the cause, it said DRIVER_POWER_STATE_FAILURE but this last time with it being srv2.sys it said DRIVER_IRQL_NOT_LESS_OR_EQUAL . I'm not sure if that helps or not but I wanted to say that just in case.

 

[writhziden]

Most of the crashes you mentioned are network related. Please do what I asked in the previous post if you want help debugging them:

Also, the information you uploaded was incomplete/corrupted. Can you follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with the info again? I know very little about your system at the moment, so it is difficult to find other conflicts that might be interfering with the display card drivers.


In addition: Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.


Fill in your system specs in your profile, not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[SirBehl]

Alright here's the msinfo32 file

 

[SirBehl]

Oh I just noticed that the other rar I tried uploading before didn't show up so sorry I'll upload it in this post. Sorry for double posting also.

 

[writhziden]

All crashes point to your graphics card and your nVidia nForce Chipset drivers. It appears that you have newer drivers installed than those provided by http://www.dell.com/support/drivers/us/en/19. With laptops, that is not a good idea. The drivers provided by the laptop manufacturer are designed to work with the power schemes the laptop uses. Other drivers can cause conflicts like the ones you are seeing.

Fill in your system specs in your profile, not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

If you had done the above from the beginning, I probably could have found the problem in my first post...

 

[SirBehl]

Alright thank you. I didn't think it was the problem because I used the driver before and it was giving me blue screens but that may have been a different problem which I think I fixed already. This time I installed the beta version of 285.62 from the dell website so I'll come back if I ever have another problem.

 

[writhziden]

Beta versions can be unstable, so if the beta version does not resolve it, try using one of the known stable drivers provided by Dell support.

 

[SirBehl]

Alright yeah I used the beta and got a blue screen so I'll once again go back to the original and then come back but like I said I did have the problems with the oldest one.

 

[SirBehl]

Um I'm not sure what to do because when I try to install the other graphics driver it says "This NVIDIA graphics driver is not compatible with this version of Windows" whenever I put the edited .inf file but if I don't put the edited .inf file it says it is not compatible so what should I do? It's also the same thing with the one on the nvidia website

 

[writhziden]

Try: http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html

 

[SirBehl]

No changing that did not work

 

[writhziden]

What were the results of your system file check (sfc /scannow)?

 

[SirBehl]

The scan said that it found nothing wrong.

 

[writhziden]

Alright, in order to provide you with further assistance, please fill in your system specs in your profile and not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html.

Provide your make and model of the laptop in your specs.

 

[SirBehl]

Alright I added the system specs I knew and the ones that I found on the program

 

[writhziden]

Is this the driver you installed: nVidia GeForce GTX 460M ?

 

[SirBehl]

No I'm pretty sure I downloaded this one Drivers and Downloads | Dell [United States]

Edit: Nevermind I must have downloaded the wrong driver the first time. I'll come back and make a new thread if I ever have any problems with this driver.

 

[writhziden]

No need to make a new thread. You may continue in this one if you still need help. Let us know either way whether the problem was solved or you need more help.