Random BSOD. Also, rebooted on it's own

[biiuploi]

Random BSOD. Also, rebooted on it's own. Thanks in advance!

 

[axe0]

Hi Larry,

What storage controller are you using?
How old is your system?

 

[biiuploi]

Hello, thanks for responding. My controller is a Marvell 91xx SATA 6G. And I built the machine around 5 years ago.

 

[axe0]

Change the controller to a different port, there are reports about controller issues which may lead to the Marvell controller causing issues.

When was the last time you cleaned the system of dust and replaced the thermal paste?

 

[biiuploi]

I clean my computer once a month but have not replaced the thermal paste. Can you tell me how t ochange the port? If not I'll research it. Thanks so much.

 

[axe0]

This is your motherboard
View attachment 398397



The red marked part is your sata controller connections,
- blue is Intel,
- grey is Marvell

The connections of Intel are 3.0Gb/s
The connections of Marvell are 6.0Gb/s

What you do to change the port is move the cable that connects your drive to the motherboard to a different connection.

 

[biiuploi]

OK. Easy enough.
I'll try that and get back to you. Thanks!

 

[biiuploi]

Hello! I had my controller in sata port #1 and changed it to sata port #2. Time will tell. Shall I close out this ticket or keep it open? Thanks for all your help.

 

[axe0]

Hi Larry, this isn't a ticket or something similar. This site is an independent site of Microsoft.
A quote of the 'About us' which you can read at the bottom of every page

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

The only thing you could do is mark this thread as solved if you find your issue resolved

 

[biiuploi]

Thanks again, but I just had another BSOD with a self-reboot. Here's more info.View attachment 398467

 

[axe0]

Check ASUS for network driver updates.

 

[biiuploi]

OK! Thanks again!

 

[biiuploi]

This confuses me a bit. I have an Asus motherboard. I see no network drivers on Asus's website unless it is called something else I don't recognize. When I go into Device Manager I look at Network adapters and it show me Intel(R) 82574L Gigabit Network Connection and Intel(R) 82574L Gigabit Network Connection#2. When I try to update the drivers, the system says they are up to date. One more thanks, LOL!

 

[biiuploi]

I went ahead and updated the Intel(R) 82574L Connection drivers. There was a newer version and the system was wrong telling me they were up to date.

 

[axe0]

Device manager often tells drivers are up to date, but mostly that just isn't true.

 

[biiuploi]

My thanks again. I will let you know if I have more problems. I appreciate your time.

 

[biiuploi]

Continuing BSOD and rebooting on it's own.

Hello, I thought this was solved but am having repeats again. Was good for a while. Another attachment is included. Thanks again!

 

[axe0]

Diagnostics Test

 HDD TEST

   Note

Please run HDTune first, in the order posted!

Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :ar: Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

 

[biiuploi]

Hello! I've included the Error Scan, the Benchmark and the Health screenshot (with no info?); also the chkdsk txt file. Note says not to use SeaTools on a SSD, but some info I have seen tells me it will work, so I have included the results as well. I really appreciate your time. Thank you very much!

View attachment 398980


View attachment 398981

View attachment 398982

View attachment 398983

View attachment 398984

 

[axe0]

The chkdsk logs are at least a few months old