Random BSOD and Shutdown

[Rustyshackelfor]

HI,
My computer has began shutting down randomly and I can't figure out what it is. I have checked the temperature and it is clean of dust and not running hot. I have run the DM log collector and attached the zip file to this post.
When the computer re-starts there is a dialog box that says "Windows has recovered from an unexpeced shut down" and the problem details are as follows:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF8A0001DCB20
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800030A9EAA
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061714-86221-01.dmp
C:\Users\Rusty Shackelford\AppData\Local\Temp\WER-161398-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"

 

[Boozad]

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

 

[Rustyshackelfor]

I ran the other one this time. Hopefully I did it right. Attached.

 

[Rustyshackelfor]

My Dell Dock has recently disappeared too. I"m not sure if that is a related issue but I thought I would mention it.

 

[Rustyshackelfor]

Did I do it wrong again?

 

[Boozad]

I will get round to looking at these after work later today.

 

[Rustyshackelfor]

Please help

 

[Boozad]

Download and run MemTest86+ to test your RAM.

   Note

Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

Post back with the results.

 

[Rustyshackelfor]

Thank you for the reply. I ran memtest over night and here are the results.

 

[Boozad]

Excellent, that rules out your memory.

:ar: Open an elevated command prompt, type in sfc /scannow and hit enter.

Post back with the results.

 

[Rustyshackelfor]

Ok thanks! I'm out of town until Sunday but I will post back ASAP. In the meantime can you tell me how to open an elevated prompt?

 

[Boozad]

Click rb: > Type CMD into the search box > Right click on the Command Prompt icon > Run as Administrator

View attachment 323216

 

[Rustyshackelfor]

 

[Boozad]

Driver Verifier will stress your drivers and cause BSODs if any fail. Follow this tutorial to enable/disable it. http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Enable Driver Verifier but only enable these options:
Standard settings and IRP logging step 3.
Don't enable Force Pending I/O Requests

   Warning

Make a System Restore point before enabling Driver Verifier.

   Note

Your system will act very sluggishly while DV is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

Run Driver Verifier for 24 hours while using your PC as normal, if a BSOD occurs upload the new logs for analysis.

 

[Rustyshackelfor]

Ok I'll get on that right away. Any thoughts on my dell dock disappearing?

 

[Rustyshackelfor]

I have started the verifier twice and both times this was the result:

 

[Rustyshackelfor]

After that screen I get this screen:

 

[Boozad]

Use the System Restore option.

 

[Rustyshackelfor]

Ok that worked the first time but the second time I got this. I went in to recovery options and restored it from there. What now?

 

[Boozad]

Disable Driver Verifier and see if you can boot normally. Ultimately I'm thinking a clean install of Windows would be your best bet here.