Solved Random BSOD, bugcode_usb_driver

[Markshr]

Cant seem to work this one out.

I keep getting bsod on my htpc.

Seems to happen at random times, watching live tv, recorded or playing music etc.

Bluescreenviewer shows some sort of usb issue. I unplugged usb hdd and keyboard but still random bsod.

Appreciate any help.

HDC-i2 motherboard
1.6ghz processor
Windows 764bit service pack 1
4gb ram
500gb hdd
1tb usb drive
Leadtek dtv2000ds tuner
Ehome usb remote
Logitech wireless keyboard/mousepad

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR="Red"]BugCheck FE[/COLOR], {5, fffffa80050081a0, 11063104, fffffa800576bc48}
Probably caused by : [COLOR="red"]usbehci.sys [/COLOR]( usbehci!EHCI_sMode_PollEndpointSlot+67 )

Followup: MachineOwner
---------

Driver Reference Table - usbehci.sys

Try a Windows update to see if it finds an updated driver.

 

[Markshr]

Hi Golden,

Thanks for looking into this.

Unfortunately nothing relevant popped up with windows update.

 

[Golden]

Let me see if I can get more help with this.

 

[Arc]

Hi Markshr.

Update VIA Chipset from ECS Web Site > HDC-I2 (V1.0)

VIA [COLOR=Blue][B]USB[/B][/COLOR] [COLOR=Blue][B]E[/B][/COLOR]nhanced [COLOR=Blue][B]H[/B][/COLOR]ost [COLOR=Blue][B]C[/B][/COLOR]ontroller [DEL]([COLOR=Blue][B]I[/B][/COLOR]nterface)[/DEL]

 

[Markshr]

Thanks Arc,

I have installed as recommended

I have had this problem for a while, I have gone to the manufactures site before, but I think i updated all but the chipset for some reason.

Fingers crossed.

 

[Markshr]

Another BSOD this afternoon.

I was watching live tv while another channel was being recording then.... bam.

Sigh...

Any ideas guys?

Another SF Diagnostic file attached.

Thanks.

 

[Golden]

Its exactly the same Bugcheck FE.....I'll make Arc aware of this.

 

[Arc]

Upload the list of all the third party drivers Using NirSoft DriverView :

• Download and execute Driverview
• View > Hide Microsoft Drivers
• Edit > Select all
• File > Save Selected Items
• In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
• Zip the .txt file and upload it.

 

[Markshr]

Thanks Arc.

File attached.

 

[Arc]

It appears that you applied any of these devices very recently.

View attachment 304484

And after that, the issue started.

No wonder, because the driver is historically old.

==================================================
Driver Name       : AF15BDA.sys
Address           : 00000000`0260E000
End Address       : 00000000`0268A000
Size              : 0x0007c000
Load Count        : 1
Index             : 120
File Type         : Driver
Description       : AF9015 BDA Driver
[COLOR=Red]Version           : 9.6.3.1[/COLOR]
Company           : ITETech
Product Name      : AF9015 BDA Driver for USB Device
[COLOR=Red]Modified Date     : 6/3/2009 8:58:24 AM[/COLOR]
Created Date      : 11/17/2013 12:47:12 PM
Filename          : C:\Windows\system32\DRIVERS\AF15BDA.sys
File Attributes   : A
Service Name      : AF15BDA
Service Display Name: AF9015 BDA Device
Digital Signature : 
==================================================

The offered driver in the site.... DigitalNow

[FONT=Arial][SIZE=2][COLOR=#808080]Version = 9.603.1[/COLOR][/SIZE][/FONT]

I am not sure that if it is any different than that of the the installed one ....

Version           : 9.6.3.1

Still, you download and install it.

If nothing is changed there, that is a bad investment on the receiver.

 

[Markshr]

Hi Arc,

My TV tuner is the leadtek dtv2000ds.

I jumped on their website today to check i had latest drivers.

I wasn't sure, so i just downloaded and installed the latest... But the date didn't change under the device manager for the card so i assumed i previously had the latest.

The link you provided appears to be for another Tuner card.

I don't think it was a result of the driver update this afternoon, as the BSOD has been happening prior.

Do you suggest it is this card anyway?

Thanks.

Mark.

 

[Arc]

From the data only, it is difficult to match with physical verification all the times

But a device with that old driver is a problem for must. The driver date is even older than windows 7 RTM.

 

[Markshr]

Thanks Arc,

I will try replacing it.

 

[Arc]

Before that, observe if you are getting the same BSOD when the device not in use/not attached.

 

[Markshr]

We'll after replacing pci tv tuner with new usb one, not one issue. Still going strong after a week!

It even solved my s3 sleep issues that I had from day one.

Thanks again guys!

 

[Golden]

 

[Arc]