Solved Random BSOD/ Computer shuts off when I tap it

[mflores89]

Hi I'm having huge problems with a BSOD, also my computer restarts when I tap it or move it sometimes. The BSOD looks like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: 0000000077967F18
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091211-30030-01.dmp
C:\Users\M Flores\AppData\Local\Temp\WER-51573-0.sysdata.xml

My computer is only one year old and and I regularly perform virus/ malware scans so I do not understand what is happening. I have attached my minidump folder along with a system report. Thanks for any help you all can provide.

 

[zigzag3143]

Hi I'm having huge problems with a BSOD, also my computer restarts when I tap it or move it sometimes. The BSOD looks like this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: 0000000077967F18
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091211-30030-01.dmp
C:\Users\M Flores\AppData\Local\Temp\WER-51573-0.sysdata.xml

My computer is only one year old and and I regularly perform virus/ malware scans so I do not understand what is happening. I have attached my minidump folder along with a system report. Thanks for any help you all can provide.

Two problems. FIrst is Related to MRESP50a64.SYS PCAUSA NDIS 5.0 SPR Protocol Driver from Printing Communications Assoc., Inc.. It is over 6 years old and cant work correctly in win 7 I would update it with the newest version available.

Second is your Avast. It is the cause of at least two of these crashes. I would remove and replace with Microsoft Security Essentials

http://files.avast.com/files/eng/aswclear5.exe

Virus, Spyware & Malware Protection | Microsoft Security Essentials

 

[mflores89]

I did what you suggested and it fixed the problem. thanks for all your help!

 

[zigzag3143]

I did what you suggested and it fixed the problem. thanks for all your help!

Our pleasure and good luck