Random BSOD couldn't find solution

[standartuye]

Hi guys

i have been getting random bsod since i purchased my laptop and i still couldnt find a solution

sometimes it happens sometimes not

here is my zip file

please look at last 2 dump files

 

[standartuye]

any help?

 

[standartuye]

can someone help me please

 

[Lottiemansion]

Hi,

The file points to "Memory corruption", meaning one or more of the computer memory modules could be damage.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800e27f060, Physical Device Object of the stack
Arg3: fffff800047db3d8, Functional Device Object of the stack
Arg4: fffffa800f318010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: fffffa800f318010

DEVICE_OBJECT: 0000000000000000

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800030925c0

STACK_TEXT:
fffff800`047db388 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiAllocatePoolPages+0x741


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiAllocatePoolPages+741
fffff800`030925c0 48894c2408 mov qword ptr [rsp+8],rcx

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!MiAllocatePoolPages+741

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 55afca65

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: X64_0x9F_nt!MiAllocatePoolPages+741

BUCKET_ID: X64_0x9F_nt!MiAllocatePoolPages+741

Followup: MachineOwner

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800e17e060, fffff800047e43d8, fffffa800e18aa50}

0x9F's are often USB-related error's. Unfortunately, in this case it appears to be a 3rd party driver for which WinDBG has no symbol information.

The best advice I can offer is to update all 3rd party drivers for your system, then see if the BSOD still persists.

 

[standartuye]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800e17e060, fffff800047e43d8, fffffa800e18aa50}

0x9F's are often USB-related error's. Unfortunately, in this case it appears to be a 3rd party driver for which WinDBG has no symbol information.

The best advice I can offer is to update all 3rd party drivers for your system, then see if the BSOD still persists.

thank you for your help

what do you mean 3rd party. i have only mouse and wifi receiver pluggin in on my computer externally.

 

[Golden]

Which brand of mouse? Is the WiFi dongle plugged into a USB port?

 

[Arc]

Also consider disabling bluetooth in device manager; and disable Mediatek Wireless Utility from Startup.

 

[standartuye]

Which brand of mouse? Is the WiFi dongle plugged into a USB port?

it is old one
microsoft optical mouse 100

https://www.microsoft.com/hardware/en-ph/p/optical-mouse-100#overview

i have only mouse and wireless usb adapter which is

150Mbps High Power Wireless USB Adapter TL-WN7200ND - Welcome to TP-LINK


And also there is unidentified Pci device on device manager which i couldnt find out what it is

 

[Arc]

Please consider disabling Bluetooth and report us the situation.