Random BSOD Lenovo T410 WER-70590-0.sysdata.xml

[sam699]

Hi there, I have attached the grab all data in the hope someone will be able to advise.

My laptop has been giving BSOD for months now, Iv'e uploaded a multitude of drivers and performed registry cleaning etc

It happens without much warning apart from a very short freeze, I really need to sort it out as I have important university work to complete!

Hope you can help and thank you in advance

Sam

 

[koolkat77]

Welcome to the Forum.

[FONT="Verdana"]Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public[/FONT]

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

[FONT="Verdana"]Start Menu\Programs\Norton Internet Security	Public:Start Menu\Programs\Norton Internet Security	Public[/FONT]

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\sam699\SF_22-02-2014\022214-19172-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`0324e000 PsLoadedModuleList = 0xfffff800`034916d0
Debug session time: Sat Feb 22 15:12:52.272 2014 (UTC + 6:00)
System Uptime: 0 days 0:03:26.505
Loading Kernel Symbols
...............................................................
................................................................
.............................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800032ccc3f}

*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]SYMNETS.SYS[/COLOR]
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner
---------

Norton is a known cause of BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test: http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


Run Disk Check on your Hard Drive(s): http://www.sevenforums.com/tutorials/433-disk-check.html

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Keep us posted.

 

[sam699]

Thanks for the advice, I just uninstalled daemon and it blue screened before it completed! I successfully uninstalled a second time. I downloaded the sptd remover; however there is no file of that name on my computer according to the removal tool, i have ran the rootkit and am checking the disk.

I have unistalled norton; although i think i had BSOD before i installed it.

 

[koolkat77]

Ok. So any new BSOD's? Were all the steps completed?