Solved BSOD When Idle WER-79030-0.sysdata.xml

TheNobleOne

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My Windows 7 PC has recently started frequently crashing, apparently before it goes into sleep mode because I've never seen the blue screen myself, rather, when I go to turn it on after I've been away it is often turned off completely. When I re-apply power the BIOS tells me Windows recovered from a crash (and whether to start Windows in Safe Mode or not). The Crash Information from the window that pops up after booting in says the following:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8003A09E30
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8006BF2010
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\083112-11871-01.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-79030-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

The SF_DD_MM_YYYY.zip from the SF_Diagnostic_Tool.exe is attached. My PC Specs are uploaded to my Profile.

I don't believe I've done any major changes to my PC, though it did belong to someone else before; this kind of came out of nowhere nonetheless.

Help is much appreciated, thanks :D
 

My Computer My Computer

Computer Manufacturer/Model Number
iBuyPower 502D3
OS
Windows 7 Home Premium 64 Bit
CPU
AMD Phenom II X4 965 Black Edition ~3.4 Ghz
Motherboard
Gigabyte GA-M68MT-S2P
Memory
4096 GB DDR3
Graphics Card(s)
Gigabyte NVIDIA Geforce GTX 460 V2
Sound Card
Integrated Realtek
Monitor(s) Displays
Asus
Screen Resolution
1680x1050
Hard Drives
Western Digital 500 GB
PSU
Antec Earthwatts 650W
Case
NZXT
Cooling
1x Case Fan 2x GPU Fan 1x Heatsink Fan
Internet Speed
12 Mbps Down .768 Mbps Up
Welcome
You have a common problem an anti virus playing bad with Windows
Make a system restore point.
Uninstall your anti virus,Eset.
Install Microsoft security essentials
This is the specific driver involed in each bsod
Epfwndis.sys file descriptionProductname:ESET Smart Security Description:ESET Personal Firewall NDIS filter Company:ESET
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi, thanks for the reply, your diagnosis is exactly what I needed. I updated my ESET 4 to ESET 5 and that resolved the issue. Glad I didn't have to go to Security Essentials since ESET has more features (and is supposedly one of the best Anti-Virus software).

Thank you.
 

My Computer My Computer

Computer Manufacturer/Model Number
iBuyPower 502D3
OS
Windows 7 Home Premium 64 Bit
CPU
AMD Phenom II X4 965 Black Edition ~3.4 Ghz
Motherboard
Gigabyte GA-M68MT-S2P
Memory
4096 GB DDR3
Graphics Card(s)
Gigabyte NVIDIA Geforce GTX 460 V2
Sound Card
Integrated Realtek
Monitor(s) Displays
Asus
Screen Resolution
1680x1050
Hard Drives
Western Digital 500 GB
PSU
Antec Earthwatts 650W
Case
NZXT
Cooling
1x Case Fan 2x GPU Fan 1x Heatsink Fan
Internet Speed
12 Mbps Down .768 Mbps Up
I and most of the senior members disagree about Security Essentials, but in any event I am glad that the BSOD problem is resolved.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hello, sorry to bump this old thread back up, but shortly after I believed the issue to be resolved, I again started getting BSOD when going into sleep mode. So I uninstalled ESET and put Security Essentials, but this did not resolve the issue.

This time, however, I noticed the message in the BSOD was "DRIVER POWER STATE FAILURE," so I did some googling and went with the Diver Verifier guide here on the forums. After using it and reading the BSOD dump file from the crash with a dump file reader I found, the highlited red filename was not only ntoskrnl.exe, as all the previous dump files claimed was the issue (everyone says that's a critical windows system process and is usally an incorrect reading), but also wmBEnum.sys with a "Address in Stack" of WmBEnum.sys+28b8.

So I looked it up, and wmBEnum.sys is the "Logitech WingMan Virtual Bus Enumerator Driver." I searched in my device manager and found "Logitech Virtual Bus Enumerator Drive" under "System Devices. I disabled it, uninstalled it, verified my Wingman joystick still worked (this was not the joystick's driver apparently), restarted the computer, and now it goes into Sleep Mode just fine with no BSOD.

Thought I would put this up here for other people's reference in the off chance that someone else might in the future googe around for a solution to a similar issue. I'm not sure what the whole ESET thing was about. I guess I'll install ESET again and see what happens, but Security Essentials works fine I guess.

I have to thank you and the sevenforums for having all this useful information up here that let me solve this, thanks!
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
iBuyPower 502D3
OS
Windows 7 Home Premium 64 Bit
CPU
AMD Phenom II X4 965 Black Edition ~3.4 Ghz
Motherboard
Gigabyte GA-M68MT-S2P
Memory
4096 GB DDR3
Graphics Card(s)
Gigabyte NVIDIA Geforce GTX 460 V2
Sound Card
Integrated Realtek
Monitor(s) Displays
Asus
Screen Resolution
1680x1050
Hard Drives
Western Digital 500 GB
PSU
Antec Earthwatts 650W
Case
NZXT
Cooling
1x Case Fan 2x GPU Fan 1x Heatsink Fan
Internet Speed
12 Mbps Down .768 Mbps Up
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