Solved Random BSOD, no minidump

[derek704]

I checked the drivers manually and they were all up to date. Then I downloaded Glary Utilities to just run the driver check, and it confirmed that no drivers are out of date. I have since uninstalled it. Should I go forward with Driver Verifier?

 

[Arc]

Upload the list of all the third party drivers Using NirSoft DriverView :

• Download and execute Driverview
• View > Hide Microsoft Drivers
• Edit > Select all
• File > Save Selected Items
• In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
• Zip the .txt file and upload it.

 

[derek704]

Alrighty

 

[Arc]

I dont know what you and your crap Glary have checked. But here is the situation:

First:

Product Name      : Etron xHCI Driver.
Modified Date     : 8/17/2011 4:18:00 AM
Created Date      : 8/17/2011 4:18:00 AM
Filename          : C:\Windows\System32\Drivers\EtronXHCI.sys
Service Display Name: Etron USB 3.0 Extensible Host Controller Driver

Updates are there. GIGABYTE - Motherboard - Socket AM3+ - GA-970A-UD3 (rev. 1.0/1.1)

View attachment 350979
​

Second ....

Product Name      : Diamondback USB Optical Mouse
Modified Date     : 11/7/2005 6:33:12 AM
Created Date      : 11/7/2005 6:33:12 AM
Filename          : C:\Windows\system32\drivers\DB3G.sys
File Attributes   : A
Service Name      : Razerlow
Service Display Name: Razer Pro|Solutions

2005!!! Well, let us check .... Razer Diamondback Driver v6.02

View attachment 350982​

It is not for windows7 at all!! Abandon that mouse.

Third:

Product Name      : Realtek 8136/8168/8169 PCI/PCIe Adapters
Modified Date     : 8/23/2011 7:57:24 AM
Created Date      : 1/21/2012 10:47:17 AM
Filename          : C:\Windows\system32\DRIVERS\Rt64win7.sys
File Attributes   : A
Service Name      : RTL8167
Service Display Name: Realtek 8167 NT Driver

Realtek says ...... Realtek
View attachment 350981

Now understand why Glary is nothing but a solid crap?

One more thing, you have SPTD there.

Company           : Duplex Secure Ltd.
Product Name      : SCSI Pass Through Direct
Modified Date     : 11/15/2012 6:05:10 PM
Created Date      : 11/15/2012 6:05:09 PM
Filename          : C:\Windows\System32\Drivers\sptd.sys
File Attributes   : A
Service Name      : sptd

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

There is no magic, No program has an Aladin's lamp. Glary cheats.

 

[derek704]

Okay, so I updated

Etron Driver
Realtek Driver
and ran/removed SCSI Pass Through Direct

The only thing I didn't do was with the mouse. I can purchase a new one soon. I tried the software driver download, and it seemed a little slow/buggy. It changed my mouse settings, so I uninstalled it and let the default windows driver take over.

 

[Arc]

Nothing changed there for the mouse.

==================================================
Driver Name       : DB3G.sys
Address           : 00000000`079EF000
End Address       : 00000000`079F5000
Size              : 0x00006000
Load Count        : 1
Index             : 114
File Type         : Dynamic Link Library
Description       : Diamondback USB Optical Mouse Driver
Version           : 1.0.0.3
Company           : Razer (Asia-Pacific) Pte Ltd
Product Name      : Diamondback USB Optical Mouse
Modified Date     : 11/7/2005 6:33:12 AM
Created Date      : 11/7/2005 6:33:12 AM
Filename          : C:\Windows\system32\drivers\DB3G.sys
File Attributes   : A
Service Name      : Razerlow
Service Display Name: Razer Pro|Solutions
Digital Signature : 
==================================================

I tried the software driver download,

Have you updated the drivers using it??

Product Name      : Etron xHCI Driver.
Modified Date     : 8/5/2013 9:37:00 AM

Product Name      : Realtek 8136/8168/8169 PCI/PCIe Adapters
Modified Date     : 11/18/2014 8:28:06 PM

None are properly updated. Get the drivers from the links I posted.

And stop using that mouse.

 

[derek704]

I'm not sure why you don't see them as updated. They all show a newer driver than the original one on Created Date. I went to each link you mentioned, and installed each driver. After each install, I restarted. The only exception being the mouse driver. I installed it, but it was a program that made the mouse settings buggy, so I uninstalled the program.

Anyways, I hadn't responded in a while because I was giving my PC time to make sure it wouldn't crash anymore. And it hadn't until tonight, and it threw a new code. REFERENCE_BY_POINTER
I am still looking for a suitable replacement mouse.

UPDATE: I just bought a new mouse.

 

[derek704]

Here are the drivers with the new mouse installed.

 

[Arc]

That 2005's driver is gone now.

Report us for any further BSOD.

 

[derek704]

Here's the latest.

 

[groze]

Is that web cam connected to the computer via usb? Some newer computers have ports come with both usb 2 and usb 3. Some usb 2.0 won't work if plugged into a usb 3.0 port even though it is suppose to be backwards compatible. Usually, you can tell a usb 3.0 slot will be blue.

Keyboard that came with your computer plug into usb 3.0 slot.
Mouse if it says 3.0 you can plug it into 3.0 usb slot, if not plug it into 2.0 usb slot.
Webcam if it says 3.0 you can plug it into 3.0 usb slot, if not plug it into 2.0 usb slot.

Also if you use a 1.0 usb device don't plug that into a 3.0 usb slot it most likely won't work, plug it into a usb 2.0 slot.

That if you have usb 3.0 slots.


One other suggestion, if the above doesn't work or you don't have any 3.0 usb slots. Try unplugging your webcam for awhile and see if you get a blue screen error.

 

[derek704]

Okay, I moved some cords around, so that only my keyboard is plugged into USB 3.0. Everything else is plugged into USB 2.0 .

 

[derek704]

I don't know why I was given a notice?

Anyways, here is the latest log zip if that's what the admin wanted. Note I haven't had a crash yet.

 

[derek704]

I thought I had it fixed, but here we go again. I've found that it usually happens when I click something.

 

[derek704]

I understand it probably won't help but here are the two latest.

 

[NoelDP]

The following errors occur on every boot...
Line 916: The AODDriver4.2.0 service failed to start due to the following error: File Not found
Line 932: The AODDriver4.3 service failed to start due to the following error: File Not found
Line 1023: The MySQL service failed to start due to the following error: File Not found
Line 1444: The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_USB3.0_CRW-CF#MD&REV_1.00#201006010301&0#.

AMD Support and Game Forums - AODDriver 4.2.0 service failed to start and Solved AODDriver 4.2.0 service failed to start may give you some help about the first two errors.

 

[derek704]

Thanks for the info NoelDP,

I tried deleting the two AODDrivers from the registry but it kept saying access denied, so these will still be a problem. What should I do next for these?

I was able to delete the MySql entities from the registry.

The WUDFRd driver was changed per directions from here. http://www.sevenforums.com/drivers/268212-driver-driver-wudfrd-failed-load-device-error.html
I went to services.msc, changed "Windows Driver Foundation" to automatic, and restarted.

Here is the new log:

 

[NoelDP]

The service you changed is not the one in the report - please change it back to Manual Start.

Please open an Elevated Command Prompt, and run the following commands...

SC QC WUDFRd
SC QUERYEX WUDFRd

post the results.
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[derek704]

For some reason it had switched back to manual when I went to change it, so no change needed.

Here is what you requested:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SC QC WUDFRd
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: WUDFRd
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : system32\DRIVERS\WUDFRd.sys
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WUDFRd
DEPENDENCIES :
SERVICE_START_NAME :

C:\Windows\system32>SC QUERYEX WUDFRd

SERVICE_NAME: WUDFRd
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\Windows\system32>

 

[NoelDP]

Hmmm - seems to be running happily now?
I'll have to review this tomorrow, and see if I can find a clue somewhere...