Random BSOD on Asus Laptop, The bugcheck was: 0x00000050

[gchaimovitz]

Hi there, first time posting. I'm having an issue with my laptop, Asus U50F. Keep getting random BSOD, thought it was a windows problem so I reinstalled windows 7 pro on a fresh SSD. Used memtest86+ to check ram and all tests ran fine. Not sure where to look for problems.

I've attached my SF logs, please help!

Thanks in advance

 

[Golden]

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff80022c478a0, 1, fffff80002ada976, 2}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+497 )

Followup: MachineOwner
---------

Run a minimum of 8 consecutive passes, preferably overnight, or until errors occur using MemTest86+. Please provide a photo showing results.

Reference:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[gchaimovitz]

Ran memtest with no errors. Removed ram, switched sticks and slots and still receive bsod. Page_fault_in_non_paged_area followed by irql_not_or_equal_to. Tried running on power without battery and still received got same bsod. Hard drive is new ssd with fresh win pro 7 install. Received bsod before changing hd's, thought it may have been the culprit. One thing I remember is a couple of times there was a terrible noise that sounded like grinding but may have been from the sound card.

 

[Golden]

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[gchaimovitz]

Will do, thanks.

 

[gchaimovitz]

Ran verifier, crashed pretty much right away after reboot. Kept trying to get back in and kept getting bsod. Finally got in long enough to turn off driver verifier and now having troubles logging in again. Same bsod's btw.

 

[gchaimovitz]

Now I was able to get in and rerun the sf program, but bsod b4 I could login and upload. Now I'm getting DRIVER IRQL NOT LESS OR EQUAL, referencing ataport.sys

 

[Golden]

Were you planning on uploading the new ZIP fles at some point?

 

[gchaimovitz]

I do plan to upload the zip, it was created but the system won't stay on long enough now for me to login and upload. I may have to pull the HD and connect to another computer.

I'll try again tonight, thanks.

 

[gchaimovitz]

was able to log in fast enough to copy the file elsewhere so here it is im about ready to "boot" this thing into traffic!

 

[Golden]

fffff880`02ffb9f8  00000000`00000000
fffff880`02ffba00  fffff6fc`00116268
fffff880`02ffba08  fffff880`0491e576Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xd7576
fffff880`02ffba10  ffff0800`00000011
fffff880`02ffba18  00000000`00000000
fffff880`02ffba20  fffff6fb`7dbf0000
.
fffff880`04847000 fffff880`04fb0ea0   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Sat [B][COLOR="Red"]Nov 07[/COLOR][/B] 10:22:47[B][COLOR="red"] 2009[/COLOR][/B] (4AF4B6CF)
    CheckSum:         0076D3CB
    ImageSize:        00769EA0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the outdated Intel video driver:
https://downloadcenter.intel.com/Default.aspx

Now run Windows Update - install all updates, including any optional ones.

 

[gchaimovitz]

Thanks, I'll give that a try. Hopefully I can get in long enough to do it

 

[gchaimovitz]

Ok, started in safe mode, removed driver and rebooted. Windows detected and installed driver for generic vga adapter. Went on to Intel site and downloaded driver update. It found video driver, tried to install and got bsod driver IRQL not less or equal. TCPip.sys. Pulling out my hair!!

 

[gchaimovitz]

Was able to get in, run Intel updates, get all windows updates. Been using laptop for about an hour now and just got bsod again. IRQL not less or equal. Rebooted and started windows normally and received driver IRQL not less or equal referencing ataport.sys.

 

[gchaimovitz]

Just restarted, windows loaded and I got another bsod system service exception referrencing win32k.sys and the speakers are making a buzzing noise

 

[Golden]

Zip file.....I can't do anything without a fresh zip file.

 

[gchaimovitz]

New SF logs. Been running OK the last couple of days, got about an hours use with no issues. Just got another BSOD. Thanks for the help