Random BSOD on Windows 7 Pro x64

[abdulmoid]

Hi,

I have a brand new laptop here installed with Windows 7 Pro x64 and it randomly BlueScreens. I've already updated the NIC Drivers based on the BSOD messages from Dell, that did not work so I updated the latest drivers from Intel but to no avail.

Attached please find the dumps.

Kind regards,

AM

 

[Hannibal001]

Can you get a program called Bluescreenviewer and run it and it will give more easier log to read ??

 

[abdulmoid]

Here you go Hannibal001

Many thanks,

Abdul Moid

 

[Capt.Jack Sparrow]

Hi,

I have a brand new laptop here installed with Windows 7 Pro x64 and it randomly BlueScreens. I've already updated the NIC Drivers based on the BSOD messages from Dell, that did not work so I updated the latest drivers from Intel but to no avail.

Attached please find the dumps.

Kind regards,

AM

Hello AM !! Welcome to SF !!

I guess the issue is with your G DATA AntiVirus Kit Internet Security i would recommend to uninstall it completely and go to C | Windows | System32 | Drivers and rename PktIcpt.sys to PktIcpt.old Reboot the System.

Also its a good idea to reinstall your Network Driver since it's pointing to one of the System Network Driver NETIO.sys.

Bugcheck:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 23:38:28.832 2010 (GMT+5)
System Uptime: 0 days 1:40:42.232
BUGCHECK_STR:  0xD1
IMAGE_NAME:  NETIO.SYS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 21:57:09.088 2010 (GMT+5)
System Uptime: 0 days 3:12:16.491
BUGCHECK_STR:  0xD1
IMAGE_NAME:  NETIO.SYS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun  2 05:36:34.732 2010 (GMT+5)
System Uptime: 0 days 0:53:30.262
BUGCHECK_STR:  0xD1
IMAGE_NAME:  NETIO.SYS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hope this helps,
Captain

 

[abdulmoid]

BSOD again

Hi Captain,

I re-installed everything including the OS on my laptop again and even after that it is still blue Screening on me, I have removed G Data and installed Bit Defender this time. and installed the latest NIC drivers from the Intel website as well.

Dumps attached.

Kind regards,

AM

 

[abdulmoid]

Hi Captain Jack, Can you please take a look at my post and advise. Thx

 

[Capt.Jack Sparrow]

Hi Captain Jack, Can you please take a look at my post and advise. Thx

Hello !!

I just ran the analysis all the Dump files are pointing to Bit Defender. Uninstall Bit Defender and use Removal Tool to clean the left over files follow this article How to uninstall BitDefender

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 06:18:23.894 2010 (GMT+6)
System Uptime: 0 days 0:14:43.42
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 06:53:32.363 2010 (GMT+5)
System Uptime: 0 days 0:34:27.518
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 07:09:42.236 2010 (GMT+6)
System Uptime: 0 days 0:15:24.391
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 06:03:02.991 2010 (GMT+6)
System Uptime: 0 days 0:38:10.176
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hope this helps.
Captain

 

[abdulmoid]

Hi Captain,

Just curious as to which program do you use to get the output you post in your reply. Are you using Debug Tools and then copy pasting info to compile those results or a tools that does that for you.

Kind regards,

AM

 

[Jonathan_King]

We are essentially copying the output from Windbg, edited a bit. Running that many dmps takes a long time and considerable effort!