Solved Random BSOD Unknown error code All files attacted

[micky22]

Hi there am trying to fix a random bsod for a friend and by random I mean random, shes can be playing a game on the net or just browsing the computer will blue screen and quickly flash off and restart iv tried a few things but cant get to the bottom of it and am starting to think its maybe a software or driver issue somewhere...

Iv attached the mini dump and other files for anyone who is willing to help me, it would be much appreciated.

Thanks In Advanced
Micky

 

[Arc]

Welcome aboard.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff880011aa6fd}

Unable to load image \SystemRoot\system32\drivers\ndis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
[COLOR=Red]Probably caused by : NETIO.SYS[/COLOR] ( NETIO!RtlCopyBufferToMdl+1d )

Followup: MachineOwner
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NETIO.sys is a microsoft provided driver, and it cannot be the real cause of the crash. But it indicates some network blockage. Some unsuitability .... but what may cause it?

A deeper look at the latest crash dump reveals it:

fffff880`031ed718  fffff880`05aa308e*** WARNING: Unable to verify timestamp for mfefirek.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for mfefirek.sys
 mfefirek+0x2908e[/COLOR]

Description here: Driver Reference Table - mfefirek.sys

McAfee is the most well known network blocker, it is to provide network safety, so
I would suggest to uninstall this program.

Start Menu\Programs\McAfee Family Protection

Uninstall McAfee Using McAfee Removal Tool. Also uninstall these programs, too.

Start Menu\Programs\avast! Free Antivirus
Start Menu\Programs\AVG PC TuneUp
Start Menu\Programs\AVG PC TuneUp\All functions

More than one AV programs are never good for the system. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner, and nothing more.

Download and install those, and then run full system scans with both of them, one by one.

Let us know the results.

 

[micky22]

Thanks for the reply its funny you say that about the network, iv been giving it a service while I waited and after a HDD scan, it started to lock up and only way to get it working again was to turn off via the power button, when I turned it back on I notice laptop would work fine untill the wireless started to try and connect then laptop freezes up, hard drive light still flickers away as normal but laptop is not responsive.

Also I prefer to use avast would it be ok, I like there boot scan feature would it be ok to use that instead of MS security essentials?

I will do as you say and report back thanks ever so much

 

[Arc]

Micky, if you plan to use Avast, I can say you that I have nothing to say against avast, as far as it is the free home version, and does not come with any added "feature". An AV is to give you the real time protection, free Avast is enough for it. For any scanning, Free MBAM is there.

If more in depth scan is needed, you may use these tools too ..

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

And these are free, too.

Whenever the AV is bundled with features, the problem starts. They who knows it even better, even not touch the features.

 

[micky22]

It look as though mcafee was just left over after its been un-installed same goes for avg pc tune up, neither were in start up or add and remove programs....

 

[Arc]

Go to C:Windows\System32\drivers, and delete mfefirek.sys.

Get CCleaner, Run disc cleaner and registry cleaner. See if there is any changes in the behavior of the PC.

Edit: But both of them are listed in start menu, as I am seeing.

Start Menu\Programs\AVG PC TuneUp
Start Menu\Programs\McAfee Family Protection

 

[micky22]

done all what you said and laptop seems much more responsive and wireless is connecting up without any bother and no freezing, I think you have cracked it in one mate ill keep an eye on it and report back if its sorted 100% or not...

thanks very much much appreciated Arc

 

[micky22]

Ok iv give laptop back to my friend and she said she noticed a massive difference in how the laptop acts, she says its running much better than it was, she also said mcafee was pre-installed and she only removed it via the add and remove programs, but up to now all good and well, ill report back in a day or 2...

Thanks again Arc
Micky

 

[Arc]

Good to know that your friend is happy on you