Solved Random BSOD when playing installed games in Win 7 64-Bit

[mgorman87]

Success. A version of the driver previous to the most recent installed with no problems. It seems that it was just the most recent one that was unsigned.

Glad you got it figured out. Sometimes the newest isn't always the best.

Are you still experiencing any blue screens?

 

[MelancholyRose]

Well I haven't gotten any yet today, but it's so random that it's hard to tell if it worked or not. Will have to play some more games and see if they crash, but so far it looks fine.

 

[MelancholyRose]

Just got another one this morning and it seems to follow the same pattern. After having installed the updated graphics driver and Directx runtime, I still got this when playing World of Warcraft.

==================================================
Dump File : 042211-23368-01.dmp
Crash Time : 4/22/2011 9:38:16 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04b4005b
Parameter 3 : fffff880`053fe698
Parameter 4 : fffff880`053fdef0
Caused By Driver : ASACPI.sys
Caused By Address : ASACPI.sys+80f8d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042211-23368-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 287,180
==================================================

 

[mgorman87]

Just got another one this morning and it seems to follow the same pattern. After having installed the updated graphics driver and Directx runtime, I still got this when playing World of Warcraft.

==================================================
Dump File : 042211-23368-01.dmp
Crash Time : 4/22/2011 9:38:16 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04b4005b
Parameter 3 : fffff880`053fe698
Parameter 4 : fffff880`053fdef0
Caused By Driver : ASACPI.sys
Caused By Address : ASACPI.sys+80f8d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042211-23368-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 287,180
==================================================

Try browsing to C:\windows\system32\drivers and change ASACPI.sys to ASACPI.bak

 

[MelancholyRose]

Do I just rename it?

 

[mgorman87]

Do I just rename it?

Yes rename it from .sys to .bak

 

[MelancholyRose]

What does that do? Or more accurately, what did I do when I re-named it

 

[mgorman87]

What does that do? Or more accurately, what did I do when I re-named it

That is the pseudo-interface for the AI Booster program.
The driver gives the AI Booster access to the clockgen and
the like.

It belongs to an ASUS motherboard utility. It does nothing except cause BSOD on systems. By changing it from .sys to .bak you have prevented the driver from loading.

 

[MelancholyRose]

Oh, well, I'll have to see if that helps, thank you
I'll let you know if I see any more BSODs and if not.

 

[MelancholyRose]

I got another BSOD; This time it was a TCPIP thing:

==================================================
Dump File : 042411-18408-01.dmp
Crash Time : 4/24/2011 12:17:37 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+157c88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\042411-18408-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 288,268
==================================================

I was browsing the web while installing something. I don't know if doing those two things caused the issue or not, but now I'm paranoid that I might never be able to make these stop. I'm going to go to the Asus website and try to find some updated drivers for my mobo and such, and maybe that'll help, I don't know what else to do anymore.

 

[MelancholyRose]

ASUSTeK Computer Inc. -Support- Drivers and Download M4A89TD PRO

This is where all of my updated drivers are for my motherboard, chipset, BIOS, etc. What do I have to do to install them to make absolutely sure that they DO NOT hurt my system when I install them?

ESPECIALLY my RAID drivers. Will updating my RAID drivers kill my HDDs or erase my data if I do it wrong?

Thank you, you've already helped me so much, it seems almost painful asking for more information. I know you probably have a real life

 

[Dave76]

All the drivers from your motherboard website are for your system and shouldn't cause any problems. First, as always when making these type of changes to your system, make an Image backup. Store it on a seperate physical HDD, for safety.

The free Macrium Reflect Image program is highly recommended, Imaging with free Macrium

RAID drivers normally won't affect the HDDs, with a backup image, you can bring everything back to how it was when you made the image. RAID drivers work between the OS and the hard drive.


Can you fill in your system specs in the 'My System Specs' in the lower left corner of any of your posts. This will make it easier for all members to see your hardware.

Have you ran:

SFC /SCANNOW Command - System File Checker

Western Digital Lifeguard - HDD testing utility.

Repair Install - this will leave all you programs and settings intact.


D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
This will give us some more info on your system.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?

Use Core Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

If you are not using any anti-virus program I would suggest that you install MSE - Microsoft Security Essentials, it's free and will protect your system until you find one that you like.

There is a lot of tests and information here, start at the top and work your way down.
Ask any questions you may have.

 

[MelancholyRose]

I don't really have an external HDD or any blank CDs to make image discs. Kind of unfortunate right now. Would it be helpful to save a system restore just before installing the new drivers?

 

[Dave76]

Yes, that is better than nothing.

Backup is easier, you can always re-install the OS if you have any problems.

 

[MelancholyRose]

Hello-
First of all, I asked a friend for his opinion and he noticed I was having "disk errors" in regards to my HDDs, and at first when he suspected the RAM, he then suspected that there was a problem with my on board RAID controller.
So then I finally updated my BIOS for my motherboard on Monday, and I haven't had a single solitary BSOD all week. In fact, the computer has been running better than ever.
Apparently, my machine was for some reason thinking I had a third disk in my RAID despite having a RAID 1 with two HDDs. Once I updated the BIOS I suppose it stopped "being confused".
Did a Memtest and RAM and CPU are healthy and working properly.
Thank you so much for all of the help. I couldn't have gotten through it without support from people like the ones on this forum!

 

[Dave76]

Glad to hear you solved it, congrats and thanks for letting us know the results.