Random BSOD Windows 7 Home Premium 32bit (0x0000008e and others)

[gtd885a]

My wife's computer has been having random BSODs for a few weeks now. I have tested the memory with memtest, updated bios and all drivers I could find, changed out video card, replaced secondary hard drive, etc., but I'm stuck. I have uploaded the DM Log collector zip file. Any help is appreciated.

 

[HonorGamer]

Hello,

[COLOR="Red"]MpKsl35d81015.sys[/COLOR]           Wed Aug 21 15:32:05 2013 (52153FE5)

When this file is present, it normally means that Mircosoft Security Essentials is corrupt, so please uninstall, and try a fresh install here: Microsoft Security Essentials - Microsoft Windows

Probably caused by : [COLOR="red"]dxgmms1.sys[/COLOR] ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+998 )

In case it's not only the MSE, update, or reinstall DirectX: Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

Afterwards, please post back the results.

-Gamer

 

[gtd885a]

Uninstalled MSE and reinstalled, and also reinstalled DirectX, but got another BSOD today. Attaching the DM Log collector zip file. Thanks.

 

[gtd885a]

Couple more BSOD recently. Attaching another zip. Going to take a closer look at some of the how-to debugging threads, but any help is appreciated.

 

[gtd885a]

Is this saying that Internet Explorer is causing the issue? The _only_ thing we use IE for is our Foscam baby monitor, but it doesn't cause an issue on any other PCs.

...
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.x86fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0x8304e000 PsLoadedModuleList = 0x8318e310
Debug session time: Wed May 28 22:26:46.008 2014 (UTC - 4:00)
System Uptime: 7 days 13:40:25.108
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 830d5dce, 9e912ba0, 0}

Probably caused by : hardware ( nt!IoRetrievePriorityInfo+99 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 830d5dce, The address that the exception occurred at
Arg3: 9e912ba0, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!IoRetrievePriorityInfo+99
830d5dce d3741b0f sal dword ptr [ebx+ebx+0Fh],cl

TRAP_FRAME: 9e912ba0 -- (.trap 0xffffffff9e912ba0)
ErrCode = 00000002
eax=00000103 ebx=00000000 ecx=85f425f0 edx=00000001 esi=86f2b620 edi=86a623d8
eip=830d5dce esp=9e912c14 ebp=9e912c34 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
nt!IoRetrievePriorityInfo+0x99:
830d5dce d3741b0f sal dword ptr [ebx+ebx+0Fh],cl ds:0023:0000000f=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: iexplore.exe

CURRENT_IRQL: 0

MISALIGNED_IP:
nt!IoRetrievePriorityInfo+99
830d5dce d3741b0f sal dword ptr [ebx+ebx+0Fh],cl

LAST_CONTROL_TRANSFER: from 83254f9f to 830d5dce

STACK_TEXT:
9e912c34 83254f9f 85f425f0 86a623d8 00000000 nt!IoRetrievePriorityInfo+0x99
9e912cd0 8325bf71 85f425f0 86f2b620 00000000 nt!IopXxxControlFile+0x6aa
9e912d04 83083856 00000784 00000edc 00000000 nt!NtDeviceIoControlFile+0x2a
9e912d04 772670f4 00000784 00000edc 00000000 nt!KiSystemServicePostCall
WARNING: Frame IP not in any known module. Following frames may be wrong.
0cc2e4a0 00000000 00000000 00000000 00000000 0x772670f4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!IoRetrievePriorityInfo+99
830d5dce d3741b0f sal dword ptr [ebx+ebx+0Fh],cl

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!IoRetrievePriorityInfo+99

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: hardware

FAILURE_BUCKET_ID: IP_MISALIGNED

BUCKET_ID: IP_MISALIGNED

Followup: MachineOwner
---------