Solved Random BSOD x124 caused by hal.dll

[Jakeulas]

Decided this morning to just tear it all down and put it back together in stages. Came to the memory, used only 1 stick and 20 minutes in, I BSoD.
Shutdown the system and swapped out stick, and now i've been running multiple videos, web surfing and the such for a few hours without a problem... :sarc:

So I'll monitor the system for the next day or two with just a this single memory stick and see what happens.

(Memtest86, could you have failed me?)

 

[Arc]

Your plans are always nice. I am sure that you will be able to find which part of the hardware is failing there.

Best of your luck. Let us hope that your plan will give the result.

 

[Jakeulas]

BSoD after a hour of gaming.

Maybe I should try replacing the graphics card?

 

[Arc]

Debugging Details:
------------------


[COLOR=Red]BUGCHECK_STR:  0x124_AuthenticAMD
[/COLOR]
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  sidebar.exe

CURRENT_IRQL:  f

As it is stop 0x124, it is hardware, no doubt.
But somehow it is indicating to the processor more than the Graphics card.

Have you ran the test? http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

 

[Jakeulas]

test results of a 15 min run. First time my alarm has gone off at 80c but never got hotter than that.

 

[Arc]

Nice! It is ok.

Next step: CPU.
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

and, if you are overclocking, get back to default.

 

[Jakeulas]

i ran it prime95 on monday for 2 hrs.

 

[Arc]

Nicely passed.
HDD now?

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

 

[Jakeulas]

Ive run the chkdsk over night already, and I downloaded the Seatools and let that run for the past 4 hrs. Came back passed. both short test and long test.

I'm starting to think its a windows issue otherwise i need a new mobo and cpu

 

[Arc]

CPU is working well. GPU too. If you are right, HDDs to.

Before going for a new board, make it sure that the system heat is under control, and there is no accumulated dust in the machine.

 

[Jakeulas]

Well, i've tried everything I've read about, heard about, and looked into. Nada.
I decided to do a vanilla install, but this time I get an error. BSoD during installation.

Included the dump to see if things are different. I was attemping to reinstall win7 and then update windows in dated groups rather than install all at once.

Any thoughts could be helpful.

 

[Arc]

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e720a8
Section       @ fffffa8007e72180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
[COLOR=Red][B]Error Type    : Cache error
Operation     : Data Read[/B][/COLOR]
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100fa0
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e720f0
Section       @ fffffa8007e72240
Offset        : 536
Length        : 128
Flags         : 0x00000000
[COLOR=Red][B]Severity      : Fatal[/B][/COLOR]

Local APIC Id : 0x0000000000000000
CPU Id        : a0 0f 10 00 00 08 06 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007e72240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e72138
Section       @ fffffa8007e722c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

[COLOR=Red][B]Error         : DCACHEL1_DRD_ERR (Proc 0 Bank 0)[/B][/COLOR]
  Status      : 0xb600400064000135
  Address     : 0x000000017af51030
  Misc.       : 0x0000000000000000

It says that your processor fails to read dats sometimes. But Prime95 report is OK.
That is the contradiction.

If it crashes during installation, you go to Step 9 of the H2SO4,s guide. See if you can fing the problem by replacing parts one by one.

Sorry, but there is no other way.

 

[Jakeulas]

Thanks ARC, I will begin this task hopefully soon. However, I've run into a curious problem. Looking into the BIOS update at MSI.com under downloads > BIOS it shows the newest one is v. 1.9 but if you go under support > CPU support, then search for my Phenom x6 T1100 it links to the zip file with v1.2 or v1.3??

Can you offer any suggestion? Should I flash the mobo back to v1.3? It's currently on 1.8.
Thanks.
I will try to procure a new CPU and test it out.

 

[Arc]

Wait a bit, Before Britton30 posts anything, dont do it.

I am calling him now.

 

[Britton30]

Thanks ARC, I will begin this task hopefully soon. However, I've run into a curious problem. Looking into the BIOS update at MSI.com under downloads > BIOS it shows the newest one is v. 1.9 but if you go under support > CPU support, then search for my Phenom x6 T1100 it links to the zip file with v1.2 or v1.3??

Can you offer any suggestion? Should I flash the mobo back to v1.3? It's currently on 1.8.
Thanks.
I will try to procure a new CPU and test it out.

Hi Jakeulas! Never, never flash a BIOS backwards, it can make your board a paper wieght.
Flash it to the latest version 1.9.
What the CPU support page means is that your CPU is supported since the 1.3 BIOS update.

 

[Jakeulas]

Thanks Britton30, I will update to 1.9 and leave it there. I guess I'll start with the CPU since that seems to be a point of problem.

Without spending too much, what would you recommend?

This is what I'm looking at just cause I want bang for buck, and if the CPU is the problem this will at least be comparable to what I'm replacing.
AMD Phenom II X4 965 Black Edition

Thanks for the help

 

[Jakeulas]

or for $10 more this seems better.
AMD FX-4170 Zambezi 4.2GHz

 

[Layback Bear]

I have read through this so if I missed something hit me. OP post #4
I pull the side off and point a small fan at it. Reboot and go back to what I was doing before. Open a few web pages and start gaming again. Runs all day, no BSOD.

Has this problem been taken care of?

 

[Jakeulas]

I have read through this so if I missed something hit me. OP post #4
I pull the side off and point a small fan at it. Reboot and go back to what I was doing before. Open a few web pages and start gaming again. Runs all day, no BSOD.

Has this problem been taken care of?

LOL, I have attempted this method as well, still BSoD's while gaming. Wish it was something that easy.

 

[Britton30]

Either of those CPU would be OK, however the FX series has not been much of an improvement over the Phenom series. The FXs will run hotter as well, I've had both and I still have 2 Phenoms, one the 965 quad and one a 1055T hex core and both are stable and reliable.

How are your CPU temps with the H60?

Another cause of this BSOD, aside from heat, is having more than one security program installed. what do you have?