Random BSOD

[mp1cass0]

Been dealing with this for the past 2 months. One memory stick failed memtest, RMA'd, and harddrive failed Seatools, RMA'd. Still getting problems...

Today - uninstalled and reinstalled graphics drivers, USB drivers, and mouse drivers. Still getting random BSOD and usually nothing very taxing (surfing, working in Word/Excel documents, etc.). I do not play games on here anymore as I never know when things are going to crash.

Attached is the requested dump file along with CPU-Z text file. Anything else, please let me know. Included 4 minidumps I have gotten this afternoon, with differing codes. Anything else you need, please let me know.

Thanks in advance for your help!

 

[marsmimar]

Hello mp1cass0 and welcome to Seven Forums.

From the dmp files you've submitted it still appears to be a memory related issue which led to a stop 0x05A "critical service failed" issue. I know you've RMAed your memory sticks but have you tested each individual slot? Also, have you checked for damaged or corrupt system files? You can run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

You may also want to run through these troubleshooting steps, particularly the part about running a clean boot (step 3).

http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000019929b, entry in list being removed
Arg3: 000000000022ffff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002c9487d to fffff80002c841c0

STACK_TEXT:  
fffff880`0330fac8 fffff800`02c9487d : 00000000`0000004e 00000000`00000002 00000000`0019929b 00000000`0022ffff : nt!KeBugCheckEx
fffff880`0330fad0 fffff800`02cbc5cc : 00000000`00000000 fffff800`02daf1de 00000000`00000000 fffffa80`00000007 : nt!MiUnlinkPageFromLockedList+0x8d
fffff880`0330fb50 fffff800`02cbd078 : 00000000`00000000 fffffa80`088ae010 fffffa80`088ae0a8 00000000`00000000 : nt!MiGatherMappedPages+0x104
fffff880`0330fc50 fffff800`02f1ae6a : fffffa80`07482400 00000000`00000080 fffffa80`069e25f0 00000000`00000000 : nt!MiMappedPageWriter+0x198
fffff880`0330fd40 fffff800`02c74ec6 : fffff880`009ea180 fffffa80`07482400 fffff880`009f4f80 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0330fd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiUnlinkPageFromLockedList+8d
fffff800`02c9487d cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+8d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x4E_2_VRF_nt!MiUnlinkPageFromLockedList+8d

BUCKET_ID:  X64_0x4E_2_VRF_nt!MiUnlinkPageFromLockedList+8d

Followup: MachineOwner

 

[mp1cass0]

Tried to run sfcnow twice and got BSOD's both times. Going to run memtest+ today and test out the memory cards. Once I have done (or at least attempted multiple times), will repost what I find, along with any dmp files created.

 

[marsmimar]

Take as much time as you need. I'll keep monitoring this thread.

It's my understanding that memtest may not distinguish between a bad memory stick and a bad slot. If I remember correctly you have 8GB RAM installed. If the motherboard has only two slots and you're running (2 x 4GB) RAM, put one 4GB stick in slot one. Boot your computer. If it boots the stick and slot are probably good. Test the remaining stick. If they both check out, test slot two the same way, one stick at a time.

If you have 4 slots and you're running (2 x 4GB) RAM it's a bit more complicated. Depending on the mobo, slots 1 and 3 may be the primary slots for two sticks rather than slots 1 and 2. Check the mobo owners manual for proper configuration. But you should still be able to check individual sticks in slot one and dual sticks in slots 1 and 3 or 2 and 4 (or whichever slots are paired together.)

 

[mp1cass0]

ASUS M4A89GTD PRO/USB3 - 4 slots on motherboard. Planning to run 2 slots together, then if they fail, will go 1-by-1. Find a slot/stick that does not fail and use that as my reference, testing each slot/each stick.

Ran SFC and keeps telling me "Windows Resource Protection found corrupt files but was unable to fix some of them." Will run repair from Windows disc and report back findings as they come.

Thanks in advance for all of your help!

 

[mp1cass0]

Ran repair, 1st time said it found and fixed corrupted files, 2nd time, no problems found. 2 passes complete on memtest, 80% done on 3rd, no problems on slots 1&3. Going to do 7 passes unless you suggest otherwise.

Thanks in advance.

 

[marsmimar]

The folks on this Forum most experienced with Memtest usually recommend that it run overnight. That seems to give it about 8 passes. I think 7 passes should be a pretty good indicator.

 

[mp1cass0]

11 passes on slots 1&3, with no errors. Switching to 2&4 and letting it run all day/night as well to see. Will report findings tomorrow.

 

[mp1cass0]

Update - kept getting BSOD, freezes of my keyboard/USB, and loss of internet. Uninstalled and reinstalled drivers for mouse/keyboard/network card, with no improvement. Did a clean install of Windows and have added everything back in other than phone software (iTunes and Android SDK).

Attached is requested file. To date, memtest has only been used on slots 1&3, with no problems (recommended slots). Should I also try running on 2&4, just to see?

 

[marsmimar]

Just to make sure I'm understanding correctly, even after doing a clean install you're still getting BSODs?

I'm going to ask some more folks for their input. Perhaps they'll see something I missed. It may take a while due to different time zones but hang in there.

 

[AC]

After clean install and updating drivers? Still getting BSOD's? Sounds like a hardware problem. Most likely a mobo problem.

 

[mp1cass0]

Yeah, the attached file was from BSOD AFTER a clean install. Fresh drivers installed from ASUS website/ATI (video card).

Software installed - MSE, all Windows updates. Drivers installed so far - Network, Video, and USB, using downloaded software from ASUS and Device Manager. Software installed - Zip - 7zip; PDF - Foxit reader; photo viewers - Irfanview & viewerN5; printer - Epson Artisan 837, networked; audio - Foobar2000, Winamp; video - Zoom player free; OpenOffice; Chrome and Firefox; Burnware - AnyDVD, CloneDVD, and ImgBurn.

Any help you can provide would be appreciated. Not my only computer but is the coveted one, due to screen size.

 

[Anthony]

Did you build this system? Check your BIOS CPU & RAM Timings, Volts etc, Make sure they are correct!!

 

[Slartybart]

Did any BSOD occur when you had the memory in slots 1&3 or only after you switched to slots 2&4

11 passes on slots 1&3, with no errors. Switching to 2&4 and letting it run all day/night as well to see. Will report findings tomorrow.

Update - kept getting BSOD, freezes of my keyboard/USB, and loss of internet. Uninstalled and reinstalled drivers for mouse/keyboard/network card, with no improvement. Did a clean install of Windows and have added everything back in other than phone software (iTunes and Android SDK).

Attached is requested file. To date, memtest has only been used on slots 1&3, with no problems (recommended slots). Should I also try running on 2&4, just to see?

 

[mp1cass0]

I built this system, yes. All CPU timings and RAM timing/voltages are per the manufacturer.

 

[mp1cass0]

Have not switched them to 2&4, as I had no problems in 1&3 after 11 passes. Did not want to change memory slots as there were no problems and did not want to introduce another variable.

 

[Slartybart]

Thanks for clarifying, I wasn't sure. So 1&3 passed memtest and you still had BSOD. I'll step back and let marsmimar or other member direct you on switching mem to slots 2&4. Too many cooks and all that, eh wot!

Have not switched them to 2&4, as I had no problems in 1&3 after 11 passes. Did not want to change memory slots as there were no problems and did not want to introduce another variable.

 

[mp1cass0]

Yes, passed 1&3, no problems after 11 passes. I appreciate all the input, regardless, as this has been rather frustrating! Not my first computer built from the ground up but the 1st one with so many problems little more than a year after build.

 

[mp1cass0]

One quick question with updates - do not have a RAID setup (everything gets dumped elsewhere for backup). Should I install the JMB36X controller updates? Also, running IDE - switch to AHCI?

Only asking because these are updates I have not installed and though I would not expect any interference either way, I am not the expert.

Thanks in advance!

 

[Slartybart]

You may have already run some analysis software on your machine, here are two that might provide more inside information.

Belarc Advisor
Sisoft Sandra