Random BSOD's and Screen Freezing/Crashing Please Help

[Dakka]

Okay here are the newest .dmp files!
I really am gratefull for your help

Also it happened whiles't I was running VMT

 

[koolkat77]

A BCC 7F has loads of usual causes:

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

Usual causes:  Memory corruption, Hardware (memory in particular), 
Overclocking failure, Installing a faulty or mismatched hardware 
(especially memory) or a failure after installing it, 3rd party firewall, 
Device drivers, SCSI/network/BIOS updates needed, Improperly 
seated cards, Incompatible storage devices, Overclocking, 
Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80003eec248}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80003eec248

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  vmt.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80003edf569 to fffff80003edffc0

STACK_TEXT:  
fffff880`009f0c68 fffff800`03edf569 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009f0c70 fffff800`03edda32 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009f0db0 fffff800`03eec248 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
00000000`052dfee0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`03edda32 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

1. If you are overclocking any hardware, STOP. Reset any changed values back to default.
2. I hope you have uninstalled Kaspersky & installed MSE. Wait, you're having Norton as well!?
It's a No.1 BSOD causer. Please uninstall Norton and/or anything related to Norton.

• Norton Removal Tool

3. System Optimisers

Please remove the following software

[LIST=1]
[*]Start Menu\Programs\Wise Registry Cleaner 4 Professional	Public:Start Menu\Programs\Wise Registry Cleaner 4 Professional	Public
[*]Start Menu\Programs\Defraggler	Dakka-PC\Dakka:Start Menu\Programs\Defraggler	Dakka-PC\Dakka
[/LIST]

This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything. You may make use of the great in-built Disk Cleanup and Extended Disk Cleanup if required to do so, regarding de-frag utilities, I recommend yet again the in-built http://www.sevenforums.com/tutorials/11733-disk-defragmenter-open-use.html & Puran Defrag which is much reliable compared to others.

Perform a System File Check:

• Click on the start rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disk Check on your hard drive for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Check for a newer BIOS version:

BIOS Version/Date	American Megatrends Inc. 2105, 23/07/2010

Then test memory individually as mentioned in my previous post.

 

[Dakka]

Thank you for getting back to me so quickly.
I have uninstalled Kaspersky and installed MSE. I have got the latest BIOS already 2105 and I have uninstalled the programmes you suggested. I am not using Norton anymore so it must have just been left over data, I used the removal tool anyway though. Here is the Scannow result and I will check disk again now

 

[koolkat77]

What about overclocking?

 

[Dakka]

I'm having to post this from my phone as the computer is checking the disk! I am not overclocking anything in fact I'm underclocking the ram I think, as it is not running at 1600

 

[koolkat77]

I'm having to post this from my phone as the computer is checking the disk! I am not overclocking anything in fact I'm underclocking the ram I think, as it is not running at 1600

Why isn't it running at 1600?

Remove that stick and see if you're getting BSOD-s.

 

[Dakka]

It's because the board is 1600oc and I haven't changed any settings for it in bios

 

[koolkat77]

I've called a friend for help with ram settings.
Please wait for a reply.

 

[Dakka]

I've called a friend for help with ram settings.
Please wait for a reply.

Ok thank you! This disk check is going to take a while anyway!

 

[Britton30]

Hi Dakka, enter BIOS/Advanced/Jumper free Configuration and scroll (down arrow) to Memory Clock Mode and set it to Manual. This will let you set your RAM frequency here.
Under DRAM Timing Mode set it to manual and DCT to Both.

Look at your RAM's label for the specs, and set timings and volts to those values or the closect you have a setting for.
View attachment 247335
View attachment 247336

This is only an example of a RAM label.

View attachment 247337

I recommend you use only the GSKill RAM, two different brands can cause issues, which may be your case. If possible get a matched set and don't use RAM purchased at different times even if the same model and brand.

The Phenom only natively supports DDR3-1333MHz which is why it has to be overclocked to get to stock specs.

Link to your motherboard manual, if you don't have one.
http://support.asus.com/Download.aspx?SLanguage=en&p=1&s=24&m=M4A785TD-V%20EVO/U3S6&os=30&ft=12&f_name=G4937_M4A785-M.zip#G4937_M4A785-M.zip

 

[Dakka]

Thank you Britton30 I have done what you suggest I will now wait and see if it crashes and get back to you!

 

[Dakka]

OK so I just got BSOD again WhoCrashedMe says

On Fri 28/12/2012 13:02:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122812-25880-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003F08543, 0xD07E, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 28/12/2012 13:02:49 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003F08543, 0xD07E, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

So I'm still in need of you guys help it would seem, I feel like throwing this build out the window I will attach the .dmp with this post.

 

[koolkat77]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80003f08543, d07e, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiResolveTransitionFault+2b3 )

Followup: MachineOwner
---------

0: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80003f08543, The address that the exception occurred at
Arg3: 000000000000d07e, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80004107100
GetUlongFromAddress: unable to read from fffff800041071c0
 0000000000000000 Nonpaged pool

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiResolveTransitionFault+2b3
fffff800`03f08543 f0410fba6c241000 lock bts dword ptr [r12+10h],0

BUGCHECK_STR:  0x1E_c0000005_R

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003f22a88 to fffff80003ed7fc0

STACK_TEXT:  
fffff880`08bdfe78 fffff800`03f22a88 : 00000000`0000001e ffffffff`c0000005 fffff800`03f08543 00000000`00000000 : nt!KeBugCheckEx
fffff880`08bdfe80 fffff800`03ed7642 : fffff880`08be0658 00000001`b5049121 fffff880`08be0700 fffffa80`051f0db0 : nt! ?? ::FNODOBFM::`string'+0x487ad
fffff880`08be0520 fffff800`03ed5f4a : 00010001`00010001 00000000`0000ffff 00000000`00000000 00004002`90000000 : nt!KiExceptionDispatch+0xc2
fffff880`08be0700 fffff800`03f08543 : 00000001`b5049860 fffffa80`080ecae8 fffffa80`051f0db0 fffffa80`080ecae8 : nt!KiGeneralProtectionFault+0x10a
fffff880`08be0890 fffff800`03ef5ed5 : 00000000`00000000 00000001`b5049860 00000000`00000000 fffffa80`080ecae8 : nt!MiResolveTransitionFault+0x2b3
fffff880`08be0920 fffff800`03ef4893 : 00000000`001dc26a 00000000`760bdc75 fffff680`003b05e8 fffffa80`080ecae8 : nt!MiResolveProtoPteFault+0x325
fffff880`08be09b0 fffff800`03ee4549 : 00000000`00000000 00000000`760bdc75 00000000`00000000 00000000`00000000 : nt!MiDispatchFault+0x1c3
fffff880`08be0ac0 fffff800`03ed60ee : 00000000`00000008 00000000`760bdc75 00000000`00000001 00000000`00000000 : nt!MmAccessFault+0x359
fffff880`08be0c20 00000000`760bdc75 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`0028dff4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x760bdc75


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiResolveTransitionFault+2b3
fffff800`03f08543 f0410fba6c241000 lock bts dword ptr [r12+10h],0

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nt!MiResolveTransitionFault+2b3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!MiResolveTransitionFault+2b3

BUCKET_ID:  X64_0x1E_c0000005_R_nt!MiResolveTransitionFault+2b3

Followup: MachineOwner
---------

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED 

Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, [B]memory[/B], BIOS

Have you tested the ram sticks individually?

 

[essenbe]

May I ask some questions? Did you build this system? Are you comfortable working inside a computer? Do you have on board Graphics? Do you have a known good spare hard drive? Where did you get the Windows 7 Disk?

 

[Dakka]

Yes KoolKat I bought new ram anyway though as I mentioned before!
Essenbe I am comfortable inside the pc, I've built quite a few before it and after it and never had any problems! It does have on board graphics and the disk I got from a pc shop! Oh and I have tried other hdd's!

 

[centaur78]

Dakka

First Disable these from Startup using msconfig

uTorrent
HydraVisionDesktopManager
IntelliPoint

Next Stop and Disable the below services

AMD External Events Utility
AMD FUEL Service
AMD RAIDXpert
ASUS System Control Service

Restart your system and if BSOD ... post in new set files using SF Diag tool

 

[Dakka]

Dakka

First Disable these from Startup using msconfig

uTorrent
HydraVisionDesktopManager
IntelliPoint

Next Stop and Disable the below services

AMD External Events Utility
AMD FUEL Service
AMD RAIDXpert
ASUS System Control Service

Restart your system and if BSOD ... post in new set files using SF Diag tool

OK centaur78 doing it now, however the intellipoint one and the hydravision ones are already diabled!

 

[Dakka]

Ok I did that and got a blue screen within minutes and now it's not even posting! Won't turn on!

 

[centaur78]

Not posting ??? What do you mean ??

and wont turn on ??? not even in safe mode ??

 

[Dakka]

No! Nothing! Lights up and fans are going but no post or anything!