Random BSOD's: Memory_management, bad pool header etc.

[Thomaszee]

Hey there, recently I've been getting alot of bsods with the following codes:
Memory_management
bad bool header
system service exception.
And a few more but I don't remember them, I have no clue why they are appearing.
I'll attach minidumps and hope you guys have some sort of a solution.

Thomas

 

[koolkat77]

Hello.

As USBPort.sys is listed in the causes of most of your crashes, you should turn on USB selective suspense, to see if it is causing by the driver, or any faulty hardware. At the same time, if anything is attached in the usb ports - remove those.

http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html

Run memtest for at lease 8 passes.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Turn driver verifier on.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Keep us posted of further crash dumps.

 

[Thomaszee]

It says its already turned on (USB selective suspense)

thomas

EDIT: turned on verifier

 

[Thomaszee]

by the way, i cant remove everything in USB ports (using usb mouse + keyboard)

 

[Arc]

Leave those two, but no external HDD or bluetooth etc, for the testing time, as far as driver verifier is on.

 

[Thomaszee]

Still getting the same BSODS ive ran memtest and it passed.

 

[koolkat77]

Post the latest dumps.

 

[Thomaszee]

I did get more today but it didnt show minidumps.

 

[Trinty]

Hi,

For full analyze please follow this guide http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

When you complete this, you will got one zip. Upload that zip here

Trinty

 

[Thomaszee]

Hi,

For full analyze please follow this guide http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

When you complete this, you will got one zip. Upload that zip here

Trinty

okay i did this. file attached.

 

[koolkat77]

Uninstall McAfee and use MSE, download it from here:

:ar: Microsoft Security Essentials - Free Antivirus for Windows

Other suggestions are on the way.

 

[Arc]

Other than the latest two dumps, all the others were previously checked, and in the latest two, there are no trace of the older ones.

Do what is suggested in the previous post, get rid of McAfee and shift to MSE.

And, if you use any third party backup tool, either upgrade it to the latest version or disable it.

 

[Trinty]

Hi,

Thanks for uploading this.

Remove McAfee and install Microsoft Security Essentials (Microsoft Security Essentials - Free Antivirus for Windows)

After this update all drivers.
I saw that your BIOS is from 2008. Maybe it's not bad to update it but DON"T DO IT while I don't check it with some more experienced members.

Before this check your hardware compatibility : Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
Un-compatibilty hardware can cause BSOD or crashes

And it's recommend to delete all 3rd-party backup software.

Try with this.
Trinty

Add : I started writing it a lot time ago. Some things Arc and koolkat77 already said, I didn't saw that

 

[Thomaszee]

Whats 3rd party backup sofware? going to uninstall mcafee and install mse, ty so far ill post when i get results

EDIT: Uninstalled MCAfee & Installed MSE - I hope this fixes something

 

[Arc]

Whats 3rd party backup sofware? going to uninstall mcafee and install mse, ty so far ill post when i get results

EDIT: Uninstalled MCAfee & Installed MSE - I hope this fixes something

Do you use any software that is is to backup and restore purpose?

Anything that is in the list : List of backup software - Wikipedia, the free encyclopedia

I wanted to mean that.

 

[Thomaszee]

Nope I don´t use any of that.

 

[Arc]

Then that's good.

How the situation is, after uninstalling McAfee?

 

[Thomaszee]

I only get the BSODS when I startup or shortly after startup so most of the time i leave it running for 15 mins and then use my PC, so didnt get any bsods.

 

[koolkat77]

Follow the steps in this tutorial:

:ar: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

No guarantee that they will stop the errors but you can give it a try.

 

[Thomaszee]

Follow the steps in this tutorial:

:ar: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

No guarantee that they will stop the errors but you can give it a try.

Going to do that

In the meantime, any more possible solutions ?