Solved random BSODs playing DOTA 2, no error code

[coolambo]

hi. ive just done a fresh install of Windows 7 pro 64bit, installed over 240 Windows updates and the latest OEM Drivers. so far ive alreay gotten 2 BSOD while playing dota 2. at some Point the Screen would freeze and horzontal stripes would appear which Forces to me shut down the Laptop by pressing the power button. ive attached the logs etc collected by ur script. System specs etc should b included. thanks a lot for your help

 

[BorisTheAnimal]

Hello coolambo and welcome to Sevenforums!

Your BSOD was probably caused by outdated graphics card drivers.

Please follow the link below to download and install the latest graphics card drivers for your card:
Legacy

Cheers, /Boris

 

[coolambo]

hi. thx for ur answer. could i plz get a second opinion and an idea what i can do in case an update wont help? thx

 

[coolambo]

ive received a notifiation that i can upgrade to w10. since there r no oem Drivers for w10 would it b worthwhile to upgrade?
ive also just downloaded the Driver through that link. it gives me an error message Sayin that the signature wold be corrupt or invalid.

 

[axe0]

It wouldn't be worth it to upgrade to Windows 10, Acer doesn't support drivers for Windows 10 for your laptop.

The problem with the link provided by BorisTheAnimal is that Acer probably tweaks drivers meaning that you have to get your drivers from Acer only.

I have a feeling your drivers aren't compatible for Dota 2, I could be wrong but there is 4 years between the drivers and Dota 2 release.
Have you played Dota 2 earlier before you reinstalled Windows 7?

 

[coolambo]

hi. wld u mind takin a look at my attached files also? ive played dota 2 on vista 32bit before. had the same issue there. tried the latest amd driver for w vista without success.

 

[axe0]

I already have taken a look at the logs before I posted, but there is only 1 dump present.

Your previous installation was Vista?

 

[BorisTheAnimal]

I already have taken a look at the logs before I posted, but there is only 1 dump present.

Your previous installation was Vista?

I went to Acer support page for his laptop and the latest AMD driver for VGA was from 2009..

 

[coolambo]

yh vista home premium 32bit

 

[axe0]

Do you get problems when playing games that are around 2009 released?

 

[BorisTheAnimal]

You can also look at this page which I think is pretty useful.

Can You RUN It | Can I run that game | Game system requirements

 

[coolambo]

i cant tell since ive just played dota on w7. cant remember what ive played on vista. mainly new games
do u think u can find some issues from the steam/dota logs?

 

[axe0]

I don't know what those logs hold for data and I can't say if I would understand them.

What games do you mean exactly? Have you tried to play them in w7?

 

[coolambo]

i meant dota 2. ive attached some dump files. btw there r no official minimum requirements for dota 2.i can play some dota 2 games without any crashes even if they last an hour (avg is like 45min for a match).

 

[axe0]

Upload a zip from the DM Log Collector, then you have to upload only 1 file.

 

[coolambo]

i did. those last 2 files are dota related and wont be collected by ur tool. isnt it an automated script? did u mean i cld hve selected those files within that tool?

 

[axe0]

Nope, thought the dumps are from your system.

Lets check the system requirements for dota 2 to rule that out
View attachment 381503

 

[coolambo]

could u plz aske ur mates to take a look? so far i didnt make progress

 

[axe0]

According to DOTA 2 System Requirements | Can I Run DOTA 2 PC requirements you should be able to run Dota 2 at minimum settings.

 

[BorisTheAnimal]

You might wanna try:

sfc /scannow in elevated command prompt.