Solved Random BSOD's while doing literally anything

[Sackomatic]

Hi guys, this is my first post here so I'll just try and get to the point.

I built my PC about a year ago, everything is still under warranty pretty much. These are the specs

-Core i7 920
-Asus P6T SE
-Gigabyte gtx 460 OC
-OCZ gold 1333mhz 1.65V DDR3 ram (3 x 2GB)
-Asus xonar DS sound card/Realtek HD audio (ill explain this later in the post)
-2 SATA II HDD's (1 x 250GB and 1 x 500GB, more info availible if needed)
-LG DVD Drive
-Xigmatek 500W psu
-Titan fenrir CPU cooler
-Windows 7 64 bit retail
-Logitech G11 keyboard
-Razer abyssus mouse
-BenQ G2220HD monitor
-Tritton PC510 HDA/Roccat Kave headphones (again ill explain this later)

Now that I got that out of the way. I'd say I'm an amateur PC enthusiast, I've had this PC for some time, it's had its ups and downs which I've searched my way through but I am really struggling to pinpoint the Blue screens.

The dumps during April and May are the ones worth considering after which i made some changes and switched around hardware

I usually get these blue screen's while I'm gaming, browsing the internet, hell my PC could be idle doing absolutely nothing and it will BSOD (I'm not even at the chair).

I reinstalled my OS not too long ago as i thought that might be the problem, i had driver verifier on for some time to try and get some good 'revealing' dumps but the situation did not help in my eyes. I then thought its my headphones (roccat kave's) so i got a pair of tritton's and the issue continued.

The next thing i tried was removing my asus xonar to see if that changed anything, no help from that one. I've tried overclocking to resolve the issue since it may have been a voltage problem, that didnt work. I tried the stock clocks for my GTX 460 to see if that helps, nope not fixed.

These are the tests i have run so far and the problem area's that i found are mentioned with them

-Memtest86 (tested all 3 sticks of ram individually, no errors so i didnt bother testing the other 3 slots)
-OCCT power supply test (this was a problem, it ran for 10 mins then it just said error detected and test stopped)
-CHKDSK (if this counts as a test there were no problems)
-Prime 95 (no crashes i believe, cant remember the settings i had on this one though sorry)

I ran a GPU test through OCCT too and that didnt cause a BSOD. I've also noticed during gaming I'll get a 'general protection fault' error and they'll close (happened on APB reloaded and blacklight retribution) if thats relevant to you guys

Thank's for reading my post, i tried to space it out so you dont get lost in the tons of information. I attached the OCCT PSU test graph things, the system health report and the dumps.

P.s i also tried disabling virtual clonedrive and NVIDIA hd audio stuff but that didnt help.

P.P.S cmudaxp.sys bsods are from when i had my sound card in

Updates- Ill post any updates so you dont have to go through responses

1.) The sound drivers are up to date, realtek couldnt provide any newer ones, same goes for the asus xonar ones, i even tried the unixonar custom drivers. Im on 301.34 drivers for nvidia, ive tried rolling back to previous drivers but that doesnt help my situation

2.) Temperatures and voltages under stress and normal on page 1. Prime 95 has hardware failures after some time < 30 mins

3.) Different PCI-E/ram slots tested, reseating CPU and cooler has been done. OS reboots done

4.) VMT test is clear, no errors, intel processor diagnostic thingy pass too (log on page 2). furmark 10 min pass

5.) Intel burn test failed after 2 passes, screenshot on page 3

 

[event3horizon]

some faulting modules I found from the dumps:

RTKVHD64.sys
dxgkrnl.sys
dxgmms1.sys
HDAudBus.sys

So it preliminary, it's possible that there is sound driver/graphics problem since also directx kernels are crashing but they could be audio related too.

 

[Sackomatic]

thanks for your response, at this point is it worth considering RMA'ing the gfx card? also additional info, when i had my asus xonar ds in, i got cmudaxp.sys bsod's, those are in the dumps too i believe, this was pre and post reboot

 

[James7679]

Before you RMA anything, you should follow event3horizon's advice and update your drivers.

 

[Sackomatic]

The sound drivers are up to date, realtek couldnt provide any newer ones, same goes for the asus xonar ones, i even tried the unixonar custom drivers. Im on 301.34 drivers for nvidia, ive tried rolling back to previous drivers but that doesnt help my situation

 

[James7679]

Please download H.W.Monitor and upload a cold system screenshot. Then run Prime95 for a bit and then give another screenshot for H.W.Monitor.

 

[Sackomatic]

View attachment 212055View attachment 212056

there are the screenshots of temperatures, i dont believe the temperatures are a problem, the hardware failure though might be a problem (sorry i forgot to mention that)

 

[event3horizon]

those CPU temps are pretty much where my 920 sit at as well on idle.

 

[Sackomatic]

my concern is the CPUTIN reading on the prime 95 screenshot, its stupidly high which suggests its damaged, could it possibly be the PSU causing a fault here?

 

[James7679]

Oh, shoot, didn't even see the fatal error. Let's get the CPU whiz in here.

 

[James7679]

What does the stress.txt file show?

 

[Sackomatic]

the stress.txt file doesnt really log whats going on, it just tells you what you should do e.g go to a forum ask for help, increase/decrease voltages

 

[James7679]

Okay, you need to test everything.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Keep an eye on temps. Take screenies before and after the tests of H.W.Monitor(reset it every time you start a new test.)

I suspect your PSU...

 

[Sackomatic]

I'll run the memtest overnight and see if theres any errors. Should i just leave all 3 in and go into further memory testing IF i get an error? Video and CPU ill get back to you on very soon. i never liked the PSU either, i got it from best buy cause i didnt wanna wait for a new PSU in the delivery. lets hope i now have a reason to discard it!

 

[James7679]

Let's get the results for everything then we can go from there.

 

[event3horizon]

I'm not certain if the voltage is inadequate, it would be hard to tell, but the prime95 test is certainly showing possibly faulty CPU.

The CPUTIN readings are bogus, don't pay attention to it. If you really reached those temps the CPU would melt by now. Not every chipset is read correctly by hwmonitor.

I would go with James's plan and if you have time reseat your CPU and re apply thermal paste. You definitely want those prime95 errors to go away.

 

[event3horizon]

oh yea and don't overclock anything, CPU or GPU, until you can get the blue screening fixed.

 

[Sackomatic]

its all on stock right now event3horizon. pretty much anything that hasnt work i've just restored back to normal, as far as reseating goes, I've done it twice now (this problem has been persistent for some time so i tested a few things). I also tried different PCI-E slots/different ram slots but none of the above worked

 

[event3horizon]

download and run intel processor tester: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19792

 

[Sackomatic]

@James7679

I ran the Furmark test for 10 mins so far, minimum temp was 47 degrees, max was 77 degrees, Will run the other 2 by the end of tonight

@event3horizon

Processor test passed, heres the file for it View attachment 212086