Random Freezing at Random Times - Kernal-Power Event ID: 41

[Wesley0008]

Been getting this error for quite awhile now when doing random stuff. My latest crash was watching Twitch.tv & Playing CIV 5. Other times, it's just when I leave my computer on and it hasn't done anything in a while, and other times happens when I listen to music or watching a video.

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

My Specs:

Asus Maximus IV Extreme
i2600K
GTX 570 SLI
8GB RAM

 

[MvdB]

Hello Wesley, welcome to SF!

There are no dumps in there. Please have a good look at the second post here:
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

While waiting and testing for a new crash that should produce a dump, please check the following:

1. Re-seat your RAM. there is a slight diff between physical and installed and AFAIK, in your case I would not expect that. We might do a RAM test later on.

2. Fix these driver / devices issues:

Universal Serial Bus (USB) Controller    PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&1D7623A1&0&00E2    The drivers for this device are not installed.
PCI Simple Communications Controller    PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0    The drivers for this device are not installed.
Shrew Soft Virtual Adapter    ROOT\VNET\0000    This device is disabled.
Universal Serial Bus (USB) Controller    PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&DDEC341&0&00E1    The drivers for this device are not installed.

Go your Devices screen and either find drivers or disable these devices...


I also expect you have problems with Windows Update. Multiple errors in your logs on that. Please go to Maintenance center and make sure you install all updates. ALL?? Yes, ALL. If needed there is a good tutorial on resetting WU.

You may have some issues on Bonjour services from Apple stuff. We see that some times and though not in the past two days but before that there were many errors there.

Post back any results please..

 

[ending31]

I have the same issue

ran memtest .. all ok it passed
ran stress test it passed
i updated all the drivers i could update
uninstalled daemon tools , deactivated power save and hybernation ..
and after all that .. crashed while i was been assisted on msn

here are the dumps .. one on 4/09/2011 and 4 today
+ the sistem specs

 

[MvdB]

Many diff codes:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Sep 16 21:12:07.021 2011 (UTC + 2:00)
System Uptime: 0 days 11:17:10.128
Probably caused by : win32k.sys ( win32k!PostMessageExtended+30b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID:  X64_0x50_CODE_AV_BAD_IP_win32k!PostMessageExtended+30b
Bugcheck code 00000050
Arguments fffff95f`ff17b934 00000000`00000000 fffff95f`ff17b934 00000000`00000005
BiosVersion = V3.0L
BiosReleaseDate = 09/17/2008
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = Amilo Desktop Pi3630A
MaxSpeed:     2330
CurrentSpeed: 2333
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Sep 16 09:53:19.794 2011 (UTC + 2:00)
System Uptime: 0 days 2:23:24.901
Probably caused by : win32k.sys ( win32k!GreUpdateSpriteDevLockEnd+3ed )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!GreUpdateSpriteDevLockEnd+3ed
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`00295d01 fffff880`07e9f320 00000000`00000000
BiosVersion = V3.0L
BiosReleaseDate = 09/17/2008
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = Amilo Desktop Pi3630A
MaxSpeed:     2330
CurrentSpeed: 2333
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Sep 16 02:18:07.184 2011 (UTC + 2:00)
System Uptime: 0 days 2:06:28.290
Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+cc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  DkService.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiCommitThreadWait+cc
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`030a0e2c fffff880`059d3110 00000000`00000000
BiosVersion = V3.0L
BiosReleaseDate = 09/17/2008
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = Amilo Desktop Pi3630A
MaxSpeed:     2330
CurrentSpeed: 2333
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Sep 16 00:11:03.266 2011 (UTC + 2:00)
System Uptime: 1 days 1:20:17.968
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = V3.0L
BiosReleaseDate = 09/17/2008
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = Amilo Desktop Pi3630A
MaxSpeed:     2330
CurrentSpeed: 2333

That normally means RAM error, PSU error or drivers. Lets start some more tests as these dmp are inconclusive..:

1. Start Driver Verifier... read the tut well, it is important to do this correctly and it could flush out a guilty driver if there is one...http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

2. Start / do memtest86+. At least 4-5 passes, which takes approx 4 hours. Best to let it run overnight. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back any results please...

 

[ending31]

ok so the memtest86+ was successfull
same for intel stress test both of them 5 times
i updated bios for my mobo to v3.0s (latest)
i had 2 other BSOD (verifier was not running)
one was caused by the nvddmkm.sys and other by usbohci.sys
i reverted nvidia video card drivers to 275.33 version since the 280.26 is known to cause a power failure . at least what on nvidia forums say.
also i let it ran with all usb plugs disconected (frontpannel card reader , kb and xwinger mouse) . it still crashed ..
also it does same thing with my other OS which is 32bit win 7 ( no SP1)
i'll attach all the minidumps + the sys 32 minidumps
also i have 2 questions how come i have vista drivers faults ? and how come the windows is AMD64fre build hence i'm running on inter q8200

EDIT.: I would like to add that both GPU zotac gtx460 768 MB and the PSU corsair 500W are brand new .. they have 2 months since i installed them

 

[MvdB]

De-install all NVIDIA stuff and ONLY install the driver for your card, no more. No afterburner thingies, no 3d settings, nothing.

If that does not help... run in Safe mode for a while... if it cashes there, it'll get a bit more difficult.

 

[ending31]

ok so while having the verifier running i was uninstalling all nvidia extra drivers such as 3d , hd audio and networking . after the reboot got a bsod and the results are in the attachment

 

[MvdB]

mmm not good, yet. Still pointing to standard Windows stuff that is surely ok else you would not have a system at all.But there is still a concern if all windows update stuff got through. There is a way to get more info out of this dump with some programming on my part but I can't right now. Test some more, If it bsod's again, upload again and then run in Safe mode for some time as a test to see if it also crashes with default (only) W7 drivers.

 

[ending31]

i must admit that since i update my bios bsod's are far less frequent .. i tend to belive that in some way .. one of the windows updates i did on 15 /9 messed up something , cuz the bios was old. also i was trying to run a debug utility and i got message that i dont' have framework 4 installed .. ( can cause problems ????) .. i'm installing it as i type .

 

[ending31]

small update : after installing NET Framework 4 + all it's windows updates , reinstalled 275.33 nvidia drivers from scratch and updated bios .. 24 hours w/o crashes in idle mode . ran an occt test for like 15 minutes but my gtx 460 got to like 92 °c and cot pretty scared and stopped it i'm going to try some airflow improve in my case and see if i can cool her down more

 

[MvdB]

ok, good luck on that... if, apart from temps, you run stable for a couple of days, please mark the thread solved if you're happy with that result?

 

[ending31]

ok so i had another 2 of them this morning right after i set bitdefender 2012 to game mode .. crashed at 7:58 and then again at 8:06 with the minidups in the atachement. fact is i found it after that stable but bitdefender is not running .

so i'm goign to try reverting to 2011 ( on bitdefender forums many ppl whine bsod's since updgrading .. )

 

[MvdB]

Not sure here:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Sep 19 08:04:10.827 2011 (UTC + 2:00)
System Uptime: 0 days 0:06:36.933
Probably caused by : ntkrnlmp.exe ( nt!ExQueryPoolUsage+e0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  vsserv.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExQueryPoolUsage+e0
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`030b319b fffff880`08ddfe40 00000000`00000000
BiosVersion = V3.0S
BiosReleaseDate = 12/18/2008
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = Amilo Desktop Pi3630A
MaxSpeed:     2330
CurrentSpeed: 2333
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Sep 19 07:55:54.897 2011 (UTC + 2:00)
System Uptime: 1 days 9:49:58.033
BugCheck D1, {fffffa80495d28d6, a, 1, fffff8800f4bd886}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1f5886 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_nvlddmkm+1f5886
Bugcheck code 000000D1
Arguments fffffa80`495d28d6 00000000`0000000a 00000000`00000001 fffff880`0f4bd886
BiosVersion = V3.0S
BiosReleaseDate = 12/18/2008
SystemManufacturer = FUJITSU SIEMENS
SystemProductName = Amilo Desktop Pi3630A
MaxSpeed:     2330
CurrentSpeed: 2333

The latter blames nvidia graphics....You sure you got ONLY the nvidia driver?

 

[ending31]

one is nvidia driver yes and teh other is bitdefender service , i got rid of both of them installed from scrath the nvidia driver and still got another crash.
SYSTEM_SERVICE_EXCEPTION bugcheck code 0x000003b . 12880-01 attachement

did i mention that i have pretty much same issues on my other OS 32 bit ?? minidumps attached

last crash put me on thoughts cuz has been created by intelppm.sys ????
btw on this system i reverted the win updates previous sp1 .. cuz i have a hinch is that .

also my mobo is an OEM Fujitsu siemens MS- 7504 PV-VP V1.1 BIOS updated from their Site to v. 3.0s chipset drivers for win 7 are from nvidia 15.56 (nforce 630i /geforce 7100) . Fujitsu Siemens doesn't provide win 7 drivers for that mobo .. only vista ones .
What do you suggest ?? can i use VISTA drivers for the WIN 7 SO and if yes how can i install them since doubleclicking on .exe file does nothing

 

[ending31]

another crash today in 32 os i stoped using the 64 cuz i think the mobo is blocked to 3.2 gb ram .
anyway here is teh dump -. memory_management issue .. dunno what o think anymore is my ram , ?? is my psu .. is the overheat ????