Random lock ups, freezes during a download and memory timing question

[Zeldafan1993]

Hello

OK so about 1-2 months ago I got a New CPU and RAM (RMA cuz old ones caused BSOD) so now I em noticing that I get random freezes when I restart (forced to manually shut down) and when I'm downloading this 1 file from 1 website it gets to 99% the my pc Freezes. (this is the site apache friends - xampp for windows only happens when I try to download the .zip file 1) and I was looking at my CPU and Memory etc. in CPUz and noticed a odd thing about my Ram the 2 sticks are running at to different frequency and that it isn't in dual channel mode (I have a .TXT file from CPUz showing my info

Thanks in advanced

(if i need to add or attach any thing just let me now)

 

[JaidynM]

Please read the following.
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Zeldafan1993]

I didn't get a BSOD, havnt had 1 yet since new ram and CPU (Knock on wood )

 

[JaidynM]

Oh, I see. Just a crash, not a BSOD. Here's a couple of stress tests you can run;

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

[Zeldafan1993]

are al of these programs safe to use like it wont void my warranty? cuz I just got the CPU and Ram 1-2 months ago they are brand new from RMA and does Memtest86+ work on 64bit??

 

[JaidynM]

No, they won't void your warranty and yes they will work on x64.

 

[Zeldafan1993]

OK well i did the Prime95 Test First and I was getting a little worried cuz the temp of my CPU was at 60c and my core was at 60c also (only ran for about 10 mins) and none had any errors tho

 

[JaidynM]

Okay, try the Memtest next.

 

[Zeldafan1993]

Memtest Finished with no error's

 

[essenbe]

What type CPU cooler do you have? To test the CPU, Prime95 needs to run for several hours. I understand about shuting it down because of temps, but 10 minutes won't tell us anything. How about memtest? how long did that run? In the first post you said your memory was running at different speeds. Did you buy a matched set of ram? You should really run them in dual chanel and at the same speed. How about downloading CPUz, use the snipping tool and post screenshots of the CPU, Memory and SPD tabs.

Also, look in your hard drive at C:/windows/minidump and see if there are any files there. If they are, select them all and copy them. You'll have to provide administrator permissions, paste them to your desktop. Right click the file and select 'send to' then select compressed folder, then upload the Zip folder with your next post.

And if you are overclocking, stop and set everything in bios to optimized defaults.

 

[Zeldafan1993]

I have a AMD Phenom 9600 Quad-Core Processor, I ran Memtest for 4-4 and a half Hours and had no errors, but like i said before my Ram and CPU are barley 2 Months old and yea I don't know I was just wondering if my speeds and frequency's where off. yes bot are 1 set and I put 1 in slot 1 and other in slot 3 (that's the matching slots Dimm A1 and Dimm B1) and i don't know if there running in dual channel mode or not. also I Checked C:/windows/minidump there was nothing in there but here are my screen shots 1 of my CPU Tab, 1 of my Memory Tab and then 2 from the SPD tab (1 for slot 1 and 1 for slot 3)

 

[essenbe]

Your memory is running at the correct speed. Is your dram voltage at 1.8? are you using the stock CPU cooler? When using the computer, download Core Temp and keep a watch on the CPU temps. Check your manual again to make sure of the Dimm slots. Your memory should be in dual chanel from what you said. While you are in the case, check again all wiring to make sure everything is connected and securely seated. It has to be securely seated, 1/16" can make a big difference. Also, make sure all your drivers are updated from Asus web site.

 

[Zeldafan1993]

good to see my speeds are OK, and yea the Voltage is 1.8 and yes I em using a Stock CPU Cooler and my PC doesn't heat up while i'm using it, its only when I use Prime95 that the temps get to like 60+ and i have all the Latest Drivers

 

[Britton30]

CPU-Z reports your memory is single channel. It may need to be in slots A1 and A2 or something different to get dual-channel operation.

 

[Zeldafan1993]

CPU-Z reports your memory is single channel. It may need to be in slots A1 and A2 or something different to get dual-channel operation.

if I put in A1 and A2 that's not dual channel then , my Dimm's Go like this A1,A2,B1,B2
A1 and B1 are a Par and A2 and B2 Are a Pair that's at least what i understood from my Manual

 

[writhziden]

Are your modules right next to each other, or is there a slot in between? Based on your motherboard manual, they should be right next to each other in the same color coded slots.

You are correct that A1 and B1 are a pair and A2 and B2 are a pair, but from what I could see in your manual, those are next to each other. I will admit that your manual is confusing and not very clear on this point.

 

[essenbe]

Your Manual says two slots of the same color. Also, Go to Seagate and download Sea Tools the Seagate diagnostic tool and run it on your hard drive to see if there are any problems. Then do the same for your western Digital Drive, download Windig. Also open an elevated command prompt. ( start, type cmd in the search window, right click cmd and select run as administrator) In the window that opens copy/paste sfc /scannow and press enter. If it finds errors you may have to run it several times. You obviously have a problem, we are just looking for what the problem is. Unfortunately, that calls for a lot of patience and a lot of tests.

 

[Zeldafan1993]

Your Manual says two slots of the same color. Also, Go to Seagate and download Sea Tools the Seagate diagnostic tool and run it on your hard drive to see if there are any problems. Then do the same for your western Digital Drive, download Windig. Also open an elevated command prompt. ( start, type cmd in the search window, right click cmd and select run as administrator) In the window that opens copy/paste sfc /scannow and press enter. If it finds errors you may have to run it several times. You obviously have a problem, we are just looking for what the problem is. Unfortunately, that calls for a lot of patience and a lot of tests.

lol well i'm fine with the test just as long as we can find it in the end also my main HDD is the Western digital 1 (the 500GB) and the Seagate 1 is my 250GB back up

Are your modules right next to each other, or is there a slot in between? Based on your motherboard manual, they should be right next to each other in the same color coded slots.

You are correct that A1 and B1 are a pair and A2 and B2 are a pair, but from what I could see in your manual, those are next to each other. I will admit that your manual is confusing and not very clear on this point.

lol i know what you mean its kinda weird, but my Slots are like this 2 yellow and 2 brown/black slots the 2 yellows are A1 and A2 and the 2 Brown/Black are B1 and B2

also for everyone here is a piece from my Manual on the memory bit

 

[writhziden]

Looks to us like the yellow are A1 and B1 and the Brown/Black are A2 and B2...

 

[Zeldafan1993]

Looks to us like the yellow are A1 and B1 and the Brown/Black are A2 and B2...

OMG lawl i'm a idiot I was reading it wrong sorry for that that's my mistake wow i don't know what i was thinking there

for some reasons i thought it goes A1 and A2 and B1 and B2