Random reboots, error 7023

leszczu

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Hello,

From few months i have problem with random reboots. Cannot find any pattern. Sometimes i openning a browser, sometimes playing games, sometimes just playing music. But always theres an report of event 7023. System cannot find a specific file.

System is quite old (2010?) so it might be driver related, or maybe hardware. Not sure.
I tried this tool : Intel® Driver Update Utility
But all i got is blue screen shortly after loading an applet.

Problem started when my system was on hdd, it was very annoying (boot time >1m) so i cloned it to ssd. Its much better but problem still occurs.

I will appreciate any help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 64 Pro
CPU
amd x4 620
Motherboard
asus m4a785-v evo
Memory
ocz xtc platinum ocz3p16001g + kingston 1333
Graphics Card(s)
radeon hd 5700
Hard Drives
plextor px-128m5s
samsung hd204ui
Antivirus
avast
Browser
chrome
Outdated and problematic drivers:

zntport.sys Sat Dec 22 14:35:56 2007
NTPort Library
Driver Reference Table - zntport.sys

ASACPI.sys Thu Jul 16 09:31:29 2009
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)
Driver Reference Table - ASACPI.sys

cpudrv64.sys Tue Aug 11 22:39:13 2009
Driver Description: Likely a component of SystemRequirementsLabs CanYouRunIt
Driver Reference Table - cpudrv64.sys

AODDriver2.sys Thu Apr 5 15:23:37 2012
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard. Known BSOD issues in Win7
Driver Reference Table - AODDriver2.sys

(AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems. Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program. Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page) Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item. Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section. Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect. Sometimes the driver remains and continues to cause BSOD's.

   Information
  • :info: Download and install Revo Uninstaller free from here:
    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Avast! is a frequent cause of BSOD's. Please remove it and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
  • :info: Do not start the trial version of MalwareBytes
    picture.php
You may also take a look at:

Make scans with -

Use the System File Checker tool and Run Disk Check:

Reduce items at start up:
Your Antivirus software is basically whats just needed there.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:


Let us know the results.

BSOD SUMMARY
Code:
[FONT="Lucida Console"]Debug session time: Thu Aug  1 04:13:16.190 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:08:24.814
*** WARNING: Unable to verify timestamp for cpudrv64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpudrv64.sys
Probably caused by : cpudrv64.sys ( cpudrv64+1912 )
BugCheck 1E, {ffffffffc0000096, fffff8800afc6912, 0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Bugcheck code 0000001E
Arguments: 
Arg1: ffffffffc0000096, The exception code that was not handled
Arg2: fffff8800afc6912, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000096
PROCESS_NAME:  inteldriver.ex
FAILURE_BUCKET_ID:  X64_0x1E_c0000096_cpudrv64+1912
BiosVersion = 2103   
BiosReleaseDate = 06/18/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu Aug  1 04:04:01.110 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:23:48.359
*** WARNING: Unable to verify timestamp for cpudrv64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpudrv64.sys
Probably caused by : cpudrv64.sys ( cpudrv64+1912 )
BugCheck 1E, {ffffffffc0000096, fffff8800c93d912, 0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Bugcheck code 0000001E
Arguments: 
Arg1: ffffffffc0000096, The exception code that was not handled
Arg2: fffff8800c93d912, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000096
PROCESS_NAME:  inteldriver.ex
FAILURE_BUCKET_ID:  X64_0x1E_c0000096_cpudrv64+1912
BiosVersion = 2103   
BiosReleaseDate = 06/18/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thank you for fast replay Koolkat,
Following your suggestions i installed revo unnistaler and i have unnistalled few things. After that not a single reboot happend. I will wait for few days and report again with results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 64 Pro
CPU
amd x4 620
Motherboard
asus m4a785-v evo
Memory
ocz xtc platinum ocz3p16001g + kingston 1333
Graphics Card(s)
radeon hd 5700
Hard Drives
plextor px-128m5s
samsung hd204ui
Antivirus
avast
Browser
chrome
All the best.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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