Random reboots while playing Just Cause

NovemberZulu

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Hi everyone!

I've a new PC (see system specs for details), clean W7 install, all the updates installed. I have installed Just Cause and imported old saves. The game runs great, but then the PC reboots. Minidump is not created for some reasons, and Event Viewer doesn't show any errors before the reboot. Last time GPU temperature was about 60 C when the PC rebooted, and there is no indication of CPU overheating (had this more than once with my old Pentium [email protected]). PSU also seems sufficient, besides reboots happen after some time in game.

Any suggestions where to look for more information? I don't have much experience with W7.
 

My Computer

Computer Manufacturer/Model Number
Homemade
OS
Windows 7 Home Premium x64
CPU
Intel i5-760
Motherboard
MSI P55-GD55
Memory
2x Kingston DDR3 1333Mhz 2Gb
Graphics Card(s)
Gigabyte RV-587UD-1GB
Sound Card
Creative X-fi Titanium Fatality Pro
Monitor(s) Displays
Hanns G HZ281
Hard Drives
2x Samsung Spinpoint F3 1Tb RAID0
PSU
Coooler Master RS-500-PCAP-J3
Case
Cooler Master Elite 370
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech Pro 2000 Cordless
Mouse
Logitech MX1100 Cordless
Internet Speed
10MB
Other Info
Optiarc 7260S DVD-RW
Hi everyone!

I've a new PC (see system specs for details), clean W7 install, all the updates installed. I have installed Just Cause and imported old saves. The game runs great, but then the PC reboots. Minidump is not created for some reasons, and Event Viewer doesn't show any errors before the reboot. Last time GPU temperature was about 60 C when the PC rebooted, and there is no indication of CPU overheating (had this more than once with my old Pentium [email protected]). PSU also seems sufficient, besides reboots happen after some time in game.

Any suggestions where to look for more information? I don't have much experience with W7.

Your system may not be configured to crate DMP files. It should look like the enclosed snip.

Let us know if you need further assistance


Ken
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thank you for yor reply, my settings were "write minidump". Chandged them to "kernel dump". I'll write about the results.
 

My Computer

Computer Manufacturer/Model Number
Homemade
OS
Windows 7 Home Premium x64
CPU
Intel i5-760
Motherboard
MSI P55-GD55
Memory
2x Kingston DDR3 1333Mhz 2Gb
Graphics Card(s)
Gigabyte RV-587UD-1GB
Sound Card
Creative X-fi Titanium Fatality Pro
Monitor(s) Displays
Hanns G HZ281
Hard Drives
2x Samsung Spinpoint F3 1Tb RAID0
PSU
Coooler Master RS-500-PCAP-J3
Case
Cooler Master Elite 370
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech Pro 2000 Cordless
Mouse
Logitech MX1100 Cordless
Internet Speed
10MB
Other Info
Optiarc 7260S DVD-RW
The memory is not created even with "Kernel memory dump" set. I don't see BSOD, perhaps the PC is rebooted even before the OS has a chance to write a dump?
On the other hand, NFS:Carbon looks pretty stable, i.e. no reboots.
In a few days I'll try to install Win2k3 (x32), may be that'll help for this particular game (Just Cause).
 

My Computer

Computer Manufacturer/Model Number
Homemade
OS
Windows 7 Home Premium x64
CPU
Intel i5-760
Motherboard
MSI P55-GD55
Memory
2x Kingston DDR3 1333Mhz 2Gb
Graphics Card(s)
Gigabyte RV-587UD-1GB
Sound Card
Creative X-fi Titanium Fatality Pro
Monitor(s) Displays
Hanns G HZ281
Hard Drives
2x Samsung Spinpoint F3 1Tb RAID0
PSU
Coooler Master RS-500-PCAP-J3
Case
Cooler Master Elite 370
Cooling
Zalman CNPS10X Performa
Keyboard
Logitech Pro 2000 Cordless
Mouse
Logitech MX1100 Cordless
Internet Speed
10MB
Other Info
Optiarc 7260S DVD-RW
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