Randomly shuts off/No BSOD

[exoticpumilio]

Hello! First off these are my specs


Motherboard: Asus Rampage 2 extreme
CPU: I7 920
GPU 760 gtx
Ram Corsair vengeance 8gb
SSD: 250gb

Not quite sure what is going on..in the last few days it has just been randomly restarting..I've watched the temps they have been stable..so I know its not an overheat issue..it can happen in games..or just idling it doesnt matter earlier today it was stuck in a restart loop for about a half hour..plz help :c

 

[Golden]

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {10, 2, 0, fffff880042a6659}

*** WARNING: Unable to verify timestamp for nvvad64v.sys
*** ERROR: Module load completed but symbols could not be loaded for nvvad64v.sys
Probably caused by : nvvad64v.sys ( nvvad64v+1659 )

Followup: MachineOwner
---------

Driver Reference Table - nvvad64v.sys

Update the NVidia Virtual Audi driver

 

[exoticpumilio]

Can I just do that by upgrading the driver for the 760? or do I have to specifically find a driver for the NVidia Virtual Audio driver?

Thanks for the quick response!

 

[Golden]

Try get just the driver if possible.

 

[exoticpumilio]

Okay. I found the driver you were talking about in my device manger/add/remove programs, but when I was updating my 760 it disappeared, but it did update several drivers..still that one is no longer in device/add remove...I have attached the log file as in my first post, do you notice anything different?

 

[Golden]

I wont know until you get a new BSOD (the .dmp file is the same as the original). Until then, ensure that:

1. Windows is fully updated
2. All device drivers are fully updated

If you get a new BSOD, upload it here in your next reply.

 

[Slartybart]

Golden is guiding you on this issue, I'm just offering a few things I noticed in the first zip file you posted.

The following are suggestions... things I would do on my machine if I had the issue.

Autorun: disable all of these

uTorrent, "C:\Users\Tyson\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED
EADM, "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
UpdReg, C:\Windows\UpdReg.EXE
LWS, C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
UpdReg, C:\Windows\UpdReg.EXE
LWS, C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide​

Startup Programs: disable all for both users

Uninstall DriverGenius - 3rd party driver finders are notorius for finding the wrong driver​

 

[exoticpumilio]

Okay it happened again two times in a row, hasnt happened again in a few hours, but I ran the program again and attached it below, hope I did it right...Also, I made it so the programs Slartybart suggested are turned off on start up. I couldnt uninstall driver genius it was not in add/remove. Thanks for all the help you guys keep giving me!!

 

[Slartybart]

Okay it happened again two times in a row, hasnt happened again in a few hours, but I ran the program again and attached it below, hope I did it right...Also, I made it so the programs Slartybart suggested are turned off on start up. I couldnt uninstall driver genius it was not in add/remove. Thanks for all the help you guys keep giving me!!

Thanks for the update on the startup pgms. I'll see if I can find something about Driver Genius.

On the other subject - attaching output... I don't see anything on your posts.
See: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
Steps 1 -> 6. Make sure you press the first upload button for Upload File from your Computer NOT the second one for a URL (I do that sometimes). When you see the attachment in the list of Current Attachments, you can then click Close this window on the title bar.

The rest of the tutorial discusses how to manage images which doesn't apply in this case.

If I read your post correctly, it sounds as though the issue is resolved or nearly resolved (two BSODs and nothing since). The diagnostic output will help narrow down the cause of the 2 BSODs.

 

[exoticpumilio]

Sorry I thought I added it in, apparently not. It is now added in my previous post. sorry about that.

 

[Slartybart]

Interesting - Driver Genius uninstall.

It appears as though Driver Genius is a form of adware, not necessarily malicious, but classified as a Potentially Unwanted Program (PUP)

The following on-demand malware scanners should clean it up (and anything that might be lurking)

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AdwCleaner:
Follow Steps I, II, and III (Download, Scan, and Clean) in this tutorial on the author's site:
How to use AdwCleaner version 3.x

Since SevenForums is where you are posting, please also post any logs here on SevenForums - not on the General Changelog Team (GCT) site. SevenForums members might ask you to launch other on-demand scanners that are not familiar to GCT.

When your system is clean of malware, launch AdwCleaner a final time and click the Uninstall button.

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Malwarebytes Anti-Malware Free
Download Malwarebytes Anti-Malware Free (click here to download, select the free version)
"Save as" the install package to your Desktop
Double click the mbam-setup file on your desktop to install and run Malwarebytes (Mbam)

Answer YES to all authorization prompts and then follow the Mbam setup prompts.
Do not make any changes to default settings.
When the install is finished, verify that only the following two options have checkmarks,
change to match if necessary.
[[FONT=Webdings, serif]a[/FONT]] Update Malwarebytes’ Anti-Malware
[a] Launch Malwarebytes’ Anti-Malware

Make sure that there is NOT a checkmark next to:
[..] Enable free trial of Malwarebytes Anti-Malware Premium

Then click the Finish button.

Allow Mbam to update the definitions file, then
Press the Fix Now or Scan Now button to begin scanning
If any malware was found, press the details link, export the log to a text file and attach the log file to a new post.

   Note

If MBAM encounters a file that is difficult to remove, you are asked to restart the computer.
The restart is REQUIRED to allow Mbam to complete the removal of the malware.
Failure to restart means that the malware is still present on your machine.

:info: You want to restart in Normal mode, not in Safe mode.

---

That's good enough to start - there might be additional scans depending on what AdwCleaner and Mbam report.

 

[Slartybart]

Sorry I thought I added it in, apparently not. It is now added in my previous post. sorry about that.

Don't sweat it, I'm looking at some of the data in what you posted now - thanks

Golden or another member will have to look at the dumps - that's not my forte'.

Please run the on-demand malware scans I posted while I read the dull stuff - I'll probably hit the sack soon though.

I quickly modified my instructions for the previous version of Malwarebytes. The current version is presented a bit differently, but all of the concepts are the same and I hope my editing reflects those changes.

Bill
.

 

[exoticpumilio]

I am unable to do any of that my computer is in a restart loop, or if it does get to the desktop it restarts within a minute or so, even within safe mode